Wells Fargo Reviews in Charlotte, NC | Glassdoor

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Wells Fargo Charlotte Reviews

Updated February 21, 2018
759 reviews

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Charlotte, NC

3.6
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
105 Ratings

759 Employee Reviews

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Pros
Cons
  • Not much of a work/life balance (in 348 reviews)

  • Management and sales goals are hard to achieve (in 1233 reviews)

More Pros and Cons

  1. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Charlotte, NC
    Former Employee - Analyst in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    Great people, culture and professional development.

    Cons

    Long and unpredictable hours expected.


  2. "Could be worse, but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Charlotte, NC
    Former Employee - Underwriter in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Decent pay and benefits, excellent working atmosphere among colleagues, generally speaking. Opportunities for advancement if one is ready to sell their soul (or is a closet superhero), go all out and somehow meet production goals legitimately.

    Cons

    Impossible quota requirements. Unlike their predecessor Wachovia whom they took over, merit is decided by quantity and not quality which was a huge culture shock. It is also why they have never and will never equal let alone maintain Wachovia's impeccable customer service track record. For instance... I give you employees (and not just one or two, we're talking literally THOUSANDS here!) fraudulently creating customer accounts just to save their own jobs because it would have been otherwise impossible to meet required production. How sad is that, and need any more be said?

    Advice to Management

    All those weekly meetings are are a waste of time especially bearing in mind the impossible daily goals that are supposed to be achieved. They never teach anything new to staff and management instead ends up wasting time mouthing the latest corporate in-thing to say. Folks are trained, experienced and already know their jobs... sitting at some 'meeting' for 30 minutes once a week is as redundant as it is ridiculous. I'll never forget the morning we spent time "discussing" gun control laws (go figure)... all the while my mind was on my customers, waiting to receive the mortgage approval I'd promised, a time sensitive exercise that would impact the rest of their lives. Ah well, so be it. You know what I mean.

  3. "Quantitative Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Approves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    High efficiency, good for personal growth

    Cons

    A little pressure, big workload


  4. "Sales Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo (Less than a year)

    Pros

    Friends and co-workers and paid time off

    Cons

    Huge cross sale goals that were basically impossible to meet

    Advice to Management

    Eliminate the cross sale goals and trust employees to offer what the customer needs


  5. "Client Service Consultant II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Consultant in Charlotte, NC
    Former Employee - Client Service Consultant in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    The pros to working with Wells Fargo was that they have benefits and career opportunities. If you like a desk job then this is good. I realized I am not a desk job type of person and I hated it.

    Cons

    Career opportunities are based on if you have a crappy manager or not. So many of them pick favorites. Shift bids are based on tenure and performance and happen every 6 months so you don't have a truly set schedule. You have benefits but what's the point if the pay isn't enough to cover the deductibles. You end up paying for benefits you can't use.

    Advice to Management

    Listen to your employees and don't pick favorites. Employees work on the job and typically know more than you do so listen to them when they express concern or ideas.


  6. Helpful (1)

    "Communications Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Manager in Charlotte, NC
    Current Employee - Communications Manager in Charlotte, NC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    team oriented , no backstabbing, good retirement benefits, caring culture, strong commitment to communities and philanthropy, support diversity and inclusion

    Cons

    below average pay and annual raises, weak sr. leadership, chaotic/indecisive prioriites and projects, expected to work round the clock


  7. "Senior Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Charlotte, NC
    Current Employee - Senior Vice President in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    Work environment, benefits, comp, opportunity

    Cons

    no known cons, great company

    Advice to Management

    NA

  8. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    This is a great company to work for. The managers are great and really helps you, and are very understanding.

    Cons

    I really don't have any Cons about this company. If you have any questions or concerns the managers make sure they take care of it.


  9. "Quality Assurance Analyst I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Analyst in Charlotte, NC
    Current Employee - Quality Assurance Analyst in Charlotte, NC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Wells Fargo (More than 5 years)

    Pros

    - Benefits
    - Growth
    - People
    -401K
    - Flexibility

    Cons

    Growth within the company is really about who you know and not what you know.


  10. "Overall great bank to work for but also has it’s short comings like all companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Mortgage Consultant in Charlotte, NC
    Current Employee - Home Mortgage Consultant in Charlotte, NC
    Recommends
    Positive Outlook

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Flexible schedule for top producers . Matches up to 6% of 401k contributions. Volunteer opportunities that really help others less fortunate .

    Cons

    No opportinity to move up (no matter how good you are at your job) unless you know someone and are in the “in crowd”.

    Advice to Management

    Hire and promote based off of ability not who you know. Promoting people that are not qualified only hurts the business line they are promoted in and their subordinates .


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