Wells Fargo Reviews in Denver, CO | Glassdoor

Wells Fargo Denver Reviews

Updated October 21, 2018
146 reviews

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Denver, CO

3.2
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
20 Ratings

146 Employee Reviews

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Pros
Cons
  • "Work life balance was a poor aspect of the job" (in 369 reviews)

  • "Can be hard to reach sales goals" (in 1271 reviews)

More Pros and Cons

  1. "Teller Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Denver, CO
    Former Employee - Bank Teller in Denver, CO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    It is a very easy job

    Cons

    Can get very boring when work is slow


  2. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Denver, CO
    Current Employee - Service Manager in Denver, CO
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Great benefits, PTO, 401k, work/life balance

    Cons

    Weak sense of direction in company

  3. "Great group to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Banking Analyst in Denver, CO
    Former Employee - Commercial Banking Analyst in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Dynamic group of people to work with a staff of professional know how individuals to make tasks just that much easier

    Cons

    The upselling mentality is wrong for today's business


  4. "Great Benefits, Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Denver, CO
    Former Employee - Personal Banker in Denver, CO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Wells Fargo (More than a year)

    Pros

    Wells Fargo offers great benefits to their employees including 401k, PTO, discounts, tuition reimbursement and more. At my location we had really great management

    Cons

    Gets boring, minimal movement through-out the day, outbound calling

    Advice to Management

    Outbound calls do not work, customers don't like to be contacted if they have not been in the branch.


  5. Helpful (1)

    "Consumer Loan Underwriter II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Positive Outlook

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    The vacation benefits were awesome !

    Cons

    Management and lack of training.


  6. Helpful (1)

    "Lockbox Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lockbox Clerk in Denver, CO
    Former Employee - Lockbox Clerk in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    work independently, overtime offered frequently

    Cons

    To many people worried about what others are doing rather then what there job is for the company

    Advice to Management

    Maintain a pleasant environment treat others as you would like to be treated


  7. Helpful (1)

    "Senior Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Good people. Great benefits. Challenging and rewarding career.

    Cons

    Lack of leadership in some instances and lack of training. Most of the work is learned by getting "thrown into the fire".

    Advice to Management

    Set up a better system of training newer employees.

  8. Helpful (2)

    "Personal Banker I - Good entry level position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Denver, CO
    Former Employee - Personal Banker in Denver, CO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    • Building great rapport and extended relationships with customers who specifically ask for you. Very rewarding and flattering feeling when you are the best person to assist someone, in a customer’s eyes

    • Managers cared and listened to my career development goals. They even went the extra mile to help me reach my goals and lead me in the right direction

    • Team members were generally helpful and mindful to one another

    • Hours and benefits were good. Flexible PTO

    • Good training program although most of the learning comes from hands-on experience

    • Excellent opportunity to build relevant, real world experience

    Cons

    • Difficult to deal with people in negative situations

    • Many company policies did not make it easy to resolve issues. Very stressful at times because of this

    • Micromanagement is present in many areas. Some day-to-day practices just seemed like extra work and a waste of time. Prevented me from providing a truly organic customer experience

    • Salary is sub-par until you are promoted

    In many cases, Personal Bankers are not given the authority to solve a customer’s issue by themselves alone. Much of my time was spent jumping on the phone to different internal department specialists to solve issues. This was very helpful in a lot of cases, but there were also many cases that I’d have to reach out to a specialist for an issue that could have been easily fixed by myself alone - had I only been given the authority. Sometimes those internal phone calls had me being transferred around and sitting on hold for 30+ minutes at a time - all while the customer is staring at me waiting for an explanation for the hold-up. Very awkward and stressful at times — not to mention confusing and irritating for the customer.

    This job is more of a customer support role than anything. It takes the right kind of people-person who can effectively deal with negative situations and problems. Sometimes it involves having to struggle to find a feasible solution that is within unclearly defined company policies. Managers are there for support, but some situations can become very stressful.

    Advice to Management

    Please quit the traditional micromanagement practices. It’s awkward and takes away from the customer experience. Just let team members be themselves in all aspects of the jobs, within reason of course, as I believe customers resonate better when they can just talk to a team member who acts like a normal human being.

    Also, allow more leniency with authority. Allow bankers more ability to make account changes on their own without having to connect to other departments.


  9. Helpful (1)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Servicing Specialist V in Denver, CO
    Current Employee - Loan Servicing Specialist V in Denver, CO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Very stable job, impossible to get fired, low expectations, lots and lots of PTO with some paid volunteer time

    Cons

    Corporate culture does not reward hard work. No incentive is provided to perform beyond minimum expectations.


  10. Helpful (1)

    "Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector III in Denver, CO
    Former Employee - Collector III in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Great PTO and monthly/annual bonuses

    Cons

    Where to begin... Upper management doesn't care about lower level employees. Practically impossible to impose changes even when multiple offices across the country complain about the same problem. This company is being ran by executives who think companies need to be ran like they did in the 80s/90s. Zero work/life balance outside of using your PTO. This company will be left in the dust by its competitors if they don't listen to employees and improve how they run their business. This company also has zero culture, people came in to make money and leave as soon as they found a chance

    Advice to Management

    Listen to lower level employees, catch up with other companies (mostly technologically)


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