Wells Fargo Financial Specialist Reviews | Glassdoor

Wells Fargo Financial Specialist Reviews

Updated November 19, 2018
67 reviews

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Financial Specialist

2.9
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
14 Ratings

Employee Reviews

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Pros
Cons
  • "Sometimes difficult work life balance" (in 372 reviews)

  • "Can be hard to reach sales goals" (in 1273 reviews)

More Pros and Cons

  1. "Financial Crimes Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Crimes Specialist II in Chandler, AZ
    Current Employee - Financial Crimes Specialist II in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Lots of room for growth

    Cons

    Focused heavily on production and quality


  2. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Crimes Specialist III
    Current Employee - Financial Crimes Specialist III
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Pay, benefits, schedule, n/a, n/a

    Cons

    No promotions, no promotions, no promotions, no promotions

  3. "Financial Crimes Speacialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Crimes Specialist II
    Current Employee - Financial Crimes Specialist II
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Good benefits. Good pay. Good PTO time.

    Cons

    The noticeable Favoritism. Not enough sick days.


  4. Helpful (2)

    "If you like to be stressed out then this is the place for you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Crimes Specialist in Charlotte, NC
    Current Employee - Financial Crimes Specialist in Charlotte, NC
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Wells Fargo full-time

    Pros

    The benefits are good, and if you're able to deal with the pressure from management then there is opportunity for growth.

    Cons

    Oppressive environment
    Favoritism
    Horrible hours
    Terrible leadership

    Advice to Management

    Treat your employees like people and not worker bees.


  5. "It’s ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Crimes Specialist II in Charlotte, NC
    Former Employee - Financial Crimes Specialist II in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Great Benefits, diverse staff, more likely to hire from within the company

    Cons

    Low rate of pay, micromanaging Supervisors

    Advice to Management

    Please make sure the team supervisors have sufficient training as it relates to working with others. Some of your supervisors have very poor skills when it comes to managing.


  6. Helpful (2)

    "The LITERAL Worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Crimes Specialist in Portland, OR
    Former Employee - Financial Crimes Specialist in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Good PTO
    Competitive 401k
    Not much else

    Cons

    After 5 years AND a promotion, I was STILL making less than $15 an hour. They quietly raised the company's minimum wage to $13.50, and I found out that my wages had only been raised from $13.48 to... $13.50. I was FURIOUS. I had been a good employee for five years, and I'd been promoted - my wages should have reflected that. After finally going to my boss's boss's boss, I received a whopping 80 cent raise. I felt like I'd been slapped in the face.
    My boss one time pulled me into a meeting room to inform me a rumor was going around that I had been seen sleeping with a married coworker in the parking garage (a rumor that was NOT true).
    Over the course of three years, I applied 10 different times to the same position (the position above mine), and at one point, a man that I had caught cheating the system and that my manager had asked me to write an in-depth report on how exactly he was doing it, was promoted to the position instead of me. It was literally down to the two of us and they chose the guy that they had asked me to write a report on.
    At one point, I figured out that my manager had asked my coworker (my PEER) to spy on me. If I so much as looked at my phone (which was ALLOWED), it was reported to my manager.
    If you so much as went to lunch with a coworker of the opposite sex, rumors circulated that you were sleeping together
    People were catty and snarky and awful
    Wells Fargo takes advantages of its employees AND its customers.

    Advice to Management

    Do better? Take some management classes?


  7. "Wells Fargo Review For Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Crimes Specialist
    Current Employee - Financial Crimes Specialist
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Overall, the benefits are solid. Compensation wise, Wells Fargo is cheap. They try to low ball you more often than not.

    Cons

    The culture is not up to par with what I would expect from a top 5 bank. There is a good deal of politics that go into promotions. Management is mediocre. The people working there are pretty good overall.

    Advice to Management

    Less politics, more results for those who perform the best and drive results.

  8. Helpful (2)

    "Terrible Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Crimes Specialist in Salt Lake City, UT
    Former Employee - Financial Crimes Specialist in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Great co-workers! The 401K plan is decent... they will match 6% after one year and you are vested from day 1.

    Cons

    They did not give me the tuition reimbursement that they approved. They said that "it was not a business need" even tho they had signed the paperwork to give me the reimbursement. When I went to my supervisor he said that there was nothing they could do. I escalated the situation to his supervisor and sent the signed paperwork. She did not do anything after I followed up with her for months. Terrible! The whole company is very bureaucratic and it is impossible to move up into management unless you are one of the 'favorites'. The pay is the worst in the industry and they expect you to take back to back calls every day. The call volume is so high because employees are literally leaving quicker than the company can train them. They literally have management walk around and look at people's computers non-stop throughout the day. Very micromanaging and it feels like a prison. Also, they only allow you a very little amount of time to wrap up calls and make notes, even in complicated cases. They definitely make you feel like you are a number and they do not care about their customers. All they want to do is have employees take as many calls as they can, pay them as little as they can (about $7,000-$10,000 below the average of similar positions at other companies), and reprimand some of their best employees. Coworkers who took their time and cared about customers were fired. I left because of unethical conduct by middle & lower management.

    Advice to Management

    Care about your employees.


  9. Helpful (2)

    "Finicial crimes iccc department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Crimes Specialist in Roanoke, VA
    Current Employee - Financial Crimes Specialist in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    If you are put with a good team your team mates can make or break you.

    Cons

    Qa scores are highly subject to the person listening to the call, unrealistic expectations and there justification for everything is well... It should be this way because we are a call center. The environment has a focus that does not have any innovation, the management staff acts like they care but they don't by their actions

    Advice to Management

    Actually try and find how your individual teammembers work rather than just making a blanket decision. If you have people that want to help the customer. The current culture is kiss butt of the higher ups and tell the most convenient lie to get the customers off the phones because of the unrealistic phone handle times


  10. "Drone Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Crimes Specialist in West Des Moines, IA
    Former Employee - Financial Crimes Specialist in West Des Moines, IA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Good benefits and steady pay

    Cons

    Awful work, people hate you because you represent a bank that has been in the news for all the wrong reasons