Wells Fargo Home Preservation Specialist Reviews | Glassdoor

Wells Fargo Home Preservation Specialist Reviews

Updated Jun 26, 2019

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Found 54 reviews

2.4
StarStarStarStarStar
Rating TrendsRating Trends
34%
Recommend to a Friend
0%
Approve of CEO
Wells Fargo CEO Allen Parker
Allen Parker
1 Ratings
  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Preservation Specialist in Tempe, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time for less than a year

    Pros

    Great benefits and pay - a lot of hiring within

    Cons

    a lot of hours - management could use some work

    Wells Fargo2017-04-27
  2. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Preservation Specialist 

    I worked at Wells Fargo full-time

    Pros

    Additional training and coaching provided

    Cons

    Layoffs and downsizing is always happening

    Wells Fargo2019-06-26
  3. "The devil you know."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Home Preservation Specialist in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time for more than 3 years

    Pros

    Tons of free education opportunities, competitive benefits, strong "raise your hand" culture.

    Cons

    not competitive pay, growth is based on social popularity not performance. low value to team members/instability

    Advice to Management

    The high level culture of compartmentalizing information has led to a culture of passing around a customer to get results, building a better wells fargo starts at the team member level and most of your front facing employees are underpaid and see through the smoke screen.

    Wells Fargo2019-05-17
  4. "Home Preservation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Preservation Specialist in West Des Moines, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time for more than 3 years

    Pros

    Benefits, close to home, great office

    Cons

    Micromanaging make the job more stressful than it should be, Unrealistic expectations

    Advice to Management

    It's always better to train managers how to manage their team especially the ones that didn't get a chance to go to college and become managers by experiences

    Wells Fargo2019-01-02
  5. "5 years later..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Home Preservation Specialist in Chandler, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time for more than 5 years

    Pros

    Good work that helps people save their homes from foreclosure and most teams are really focused on that goal.

    Cons

    Pay is a bit lower than you would expect from such a crucial business unit especially since they took away bonus and didn't raise wages to compensate.

    Wells Fargo2018-08-24
  6. "Home Preservation Specialist 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Home Preservation Specialist in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time for more than a year

    Pros

    While I would give Wells Fargo as a company a 5 star rating as they are a sustainable company, they treat their employees with great benefits and PTO, and they truly care about internal talent, this position sucks.

    Cons

    This position is one of the worst positions you can take at Wells Fargo as a company. I would stay away.

    Advice to Management

    Management in the Home Preservation department is as gossipy as High School was. As long as you know whose butt to kiss you'll do fine.

    Wells Fargo2018-09-04
  7. "Home Preservation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Home Preservation Specialist 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo for less than a year

    Pros

    Challenging but enjoyable work, your day-to-day schedule is largely self driven.

    Cons

    The workload can be significant, additionally, as your working with mortgage customers the 1st week of the month is an absolute nightmare for getting work done.

    Wells Fargo2018-06-20
  8. Helpful (2)

    "Home preservation nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Preservation Specialist in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time for more than a year

    Pros

    The only benefit of this position was the company benefits. Dental, 401k, vision, health, pto... BUT this does not excuse how horribly structured this job is.

    Cons

    Unrealistic expectations. I thought the pay was generous at first, and then after a month of training I was thrown to the wolves with a manager that did not want to see anyone that wouldn’t flirt with him succeed. Very high turnover, I had 3 managers during my 1 year in this job. You are expected to take inbound calls all day (“new leads” from the collections department) and discuss options to avoid foreclosure. If a...

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    Advice to Management

    Top corporate executives for the department should definitely sit with an average single frontline hps representative for a week each year to see what we actually do. Your manager 1’s even have no clue.

    Wells Fargo2018-06-04
  9. Helpful (1)

    "A discombobulated and unorganized chaotic disaster."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Preservation Specialist in Fort Mill, SC
    Positive Outlook
    Disapproves of CEO

    I worked at Wells Fargo for more than 5 years

    Pros

    No real pros other than the Cafe located downstairs and that parking was sufficient. Dress code was business casual but more often than not other departments wore extreme loungewear and were not reprimanded accordingly.

    Cons

    No communication. Bias and favoritism galore. Performance was measured by their outdated and often incorrect reporting. Managers did more talking with each other than with the staff. Limited training and extremely high expectations for the rate of pay. The job turned into doing three rolls at once and not what it was advertised for. A horrible experience all around.

    Advice to Management

    Communicate with employees. Instead of reacting to a problem, foresee the issues and deal with them in advance. Rewarding employees based on performance and not by bias and favoritism by management.

    Wells Fargo2018-05-08
  10. Helpful (2)

    "Time to Leave Wells Fargo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Home Preservation Specialist in Vancouver, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time for less than a year

    Pros

    Normal work hours 7am-4pm , office environment and close proximity to work.

    Cons

    High turn over, negative company culture, How the company treats their customers(potential scandals), Not enough training, No benefits as a contractor, low pay, condescending managers, call center environment and no way to become a permanent asset.

    Advice to Management

    Your employees are real people not just a person to put on a phone line to speak robotically to your clients.

    Wells Fargo2018-03-18
Found 54 reviews