Wells Fargo Reviews in Houston, TX | Glassdoor

Wells Fargo Houston Reviews

Updated July 27, 2017
153 reviews

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Houston, TX

3.5
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
8 Ratings

153 Employee Reviews

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Pros
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  1. "All in all, pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Associate in Houston, TX
    Former Employee - Client Service Associate in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Great co-workers which made a great work environment, initial PTO from day one, great experience if you do not have a college degree, promote internally, college tuition reimbursement

    Cons

    Worked 7 days a week occasionally (some stores were open on Sunday, they are no longer to my knowledge), unrealistic sales goals (addressed publicly after I left the company), some of the customers truly tested my patience.

    Advice to Management

    Pay your employees more, educate your employees on credit and lending so they can educate the public,


  2. "Relationship Mgr. Business Banking Group Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 8 years)

    Pros

    It's a stable company to work for. As any large company, they have solid benefits: 401k, insurance, free bank account, etc. They don't bother your process as long as you perform. Low stress.

    Cons

    It's a good ole boy system in TX. Same rules dont apply to everyone, cronyism. Definitely a glass ceiling if you dont appear to fit the mold. Local management loves President Trump. If they feel you're outside of this, don't plan to be promoted.

  3. "emphasis on complex business lending & acquisition, lots of development and training opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Banking Specialist in Houston, TX
    Current Employee - Senior Business Banking Specialist in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Work independently, Strong Learning & Development,
    Ability to promote with hard work, Networking opportunities, lots of PTO & great benefits

    Cons

    Not much clarity on how to change career channels within company, team bases goals could hinder compensation depending on staffing


  4. "Great bank with no sales goals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker II – Registered in Houston, TX
    Current Employee - Personal Banker II – Registered in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    More than enough vacation hours to help with work life balance. Company also matches 401k contributions up to 6%. Provides many opportunities to advance with proper licenses.

    Cons

    Some of the difficulties of working here is that your job is so centered on focus, customers tend to be very needy and do not understand policies and complain as a result.


  5. "Horrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Houston, TX
    Former Employee - Teller in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    Starting pay for teller was decent, benefits were good, coworkers (other tellers, not management) were nice. Never worked past 6pm.

    Cons

    Aggressive sales goals. If not met, even if you tried, you were given performance plans and write ups. Management forced us to sell things to people that we knew they didn't need (90 year old doesn't need a new credit card! A just out of high school 18 year old doesn't need a mortgage...come on). Were incredibly rude and condescending to tellers when we didn't meet goals, instead of coaching we were told to just "do it"

    Advice to Management

    Be realistic and realize that you can't sell to everyone!


  6. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Houston, TX
    Former Employee - Bank Teller in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo (More than a year)

    Pros

    The customers were very polite, and the transactions are not difficult to follow through with. Easy going days

    Cons

    Frustrated customers, long lines, hard-to-meet sales goals


  7. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Houston, TX
    Current Employee - Branch Manager in Houston, TX

    I have been working at Wells Fargo full-time (More than 8 years)

    Pros

    Building relationships, networking, growing and helping in the community

    Cons

    Not enough PTO and vacation to spend time with family

  8. "Mgt processors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor in Houston, TX
    Former Employee - Loan Processor in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Great company to work for

    Cons

    Too many pipeline calls


  9. "30-Hour Bank Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Houston, TX
    Current Employee - Bank Teller in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo part-time (More than a year)

    Pros

    -Pays for up to $2,500 (part-time) or $5,000 (full-time) of college tuition
    -Customer service and sales bonuses (although they can be unrealistic at times)
    -Overall positive work environment

    Cons

    As a part-time college student, I PERSONALLY can't find any cons about working for Wells Fargo. The company has been very good to me and has worked exceptionally well with my school schedule.

    Advice to Management

    Perhaps improve communication between banker and tellers. They have to work very closely day-to-day and sometimes communication can be shoddy, depending on which management is operating.


  10. "Horrendous Working Enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Houston, TX
    Former Employee - Bank Teller in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Wells Fargo part-time (More than 3 years)

    Pros

    They pay semi-well and they have decent benefits.

    Cons

    everything about this place is hostile. From the long working hours to the constant harassment from management to make sales.

    Advice to Management

    Listen to your employees and ensure that the branches are staffed properly. This way you will retain the trained employees.


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