Wells Fargo Reviews in Jacksonville, FL | Glassdoor

Wells Fargo Jacksonville Reviews

Updated March 19, 2019
94 reviews

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Jacksonville, FL Area

4.0
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
12 Ratings

94 Employee Reviews

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Pros
Cons
  • "Sometimes difficult work life balance" (in 381 reviews)

  • "with out the sales goals can get complacent" (in 1281 reviews)

More Pros and Cons

  1. "Great position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Treasury Management Client Services in Jacksonville, FL
    Current Employee - Treasury Management Client Services in Jacksonville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Great position with good pay. Easy depends on your clients and how "Needy" they can be. Overall great job

    Cons

    Promotions. No real movement in the area i'm at.

    Advice to Management

    None. Management always has my back


  2. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller in Jacksonville, FL
    Current Employee - Lead Teller in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Great Benefits
    Pretty good management
    Average to great pay

    Cons

    Nothing really I love it

    Advice to Management

    Keep developing team members

  3. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker in Jacksonville, FL
    Current Employee - Banker in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Great experience love every minute

    Cons

    Management rely war too much


  4. "Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OLS in Jacksonville, FL
    Former Employee - OLS in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    I worked with some awesome co-workers, and many of our upper management leaders from other sites seemed very engaged in the people.

    Cons

    Jacksonville does not have many different areas, so growth is limited to the departments that are here. However, if you are a hard worker, management was helpful in advancing your career in the areas that are available.


  5. Helpful (2)

    "Reinventing itself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premier Banker II in Jacksonville, FL
    Current Employee - Premier Banker II in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 8 years)

    Pros

    Good company overall, I’ve been with them for 9 years now. Diversity, great benefits, time off to volunteer, paid time off and holidays plus 2 personal holidays. Leadership seems to care more about employees input, especially in the past 2 years. No sales goals (mostly customer service oriented performance targets)

    Cons

    Advancement can be a challenge, mainly due to size of the company, which creates a lot of competition for most openings. Cost of health insurance has gone up quite a bit over my tenure here. Constant changes in response to fake accounts scandal, no consistency across the footprint and between the various departments. Bonuses have been cut more and more in the past two years

    Advice to Management

    Talent retention is almost non existent at this point. Management has been so focused on reinventing the company that they’ve been neglecting bank’s shining stars. The pay isn’t as competitive as it used to be. I’ve seen several long time colleagues that were excellent in their roles leave in the past few month and more are on the way out including myself. As much as I love Wells Fargo, I’ve stopped seeing future in it in the past year, recruiters of other firms are aggressive with their offers and pursuit, while management is stuck adjusting to “change for the better”.


  6. Helpful (1)

    "Unrealistic Sales Goals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Jacksonville, FL
    Former Employee - Teller in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Steady Income and benefits included

    Cons

    Sales, sales, sales!
    No customer service, just pushing sales numbers!

    Advice to Management

    Show more care toward employees and customers.


  7. "Mortgage Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Collector in Jacksonville, FL
    Current Employee - Mortgage Collector in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Family Oriented cares about employees career, competitive pay.

    Cons

    None at the moment, everything is great really love the environment.

    Advice to Management

    Great job!!!! You Rock!!!

  8. Helpful (3)

    "mortgage agent"

    StarStarStarStarStar
    Current Employee - Mortgage Agent in Jacksonville, FL
    Current Employee - Mortgage Agent in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    i love working for wells fargo the company itself and interacting with our customers that call in everyday .

    Cons

    i had constantly problem with wells fargo when it was time to be paid one time i went 3 weeks without been paid due to unprofessional processing document in the adp payroll department which is so not right after being involved in 142.billion lawsuit class act they play with people money to much complaints about our customers account being hacked and fraud and account set up with incorrect information that was nevered authorized through the party alot of wrong business going on and i think they should adhere and be responsible for every action thats was taking placed .

    Advice to Management

    really need to look into this matter so that it wont hurt wells fargo reputation no more than it already is .


  9. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Saint Augustine, FL
    Current Employee - Personal Banker in Saint Augustine, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Great work environment. Focus on customer experience and employee deveopment.

    Cons

    Low turnover causing limited growth opportunity. Low salary and limited bonus structure resulting in less pay than other banks for similar roles.

    Advice to Management

    Keep the focus off of heavy driven sales presaure and on customer experience and the long term growth and loyalty will follow.


  10. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Jacksonville, FL
    Former Employee - Operations Analyst in Jacksonville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Great benefits, great working environment and great people to work with

    Cons

    A lot of change in personnel levels in each department


Showing 94 of 21,659 reviews
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