Wells Fargo Reviews in Jacksonville, FL | Glassdoor

Wells Fargo Jacksonville Reviews

Updated July 12, 2018
90 reviews

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Jacksonville, FL Area

3.8
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
9 Ratings

90 Employee Reviews

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Pros
Cons
  • "Work/life balance can be non existent depending on your business line" (in 356 reviews)

  • "No "product sales goals" have been replaced by "branch growth"" (in 1252 reviews)

More Pros and Cons

  1. "Mortgage Collector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Collector in Jacksonville, FL
    Current Employee - Mortgage Collector in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Family Oriented cares about employees career, competitive pay.

    Cons

    None at the moment, everything is great really love the environment.

    Advice to Management

    Great job!!!! You Rock!!!


  2. Helpful (1)

    "Reinventing itself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premier Banker II in Jacksonville, FL
    Current Employee - Premier Banker II in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 8 years)

    Pros

    Good company overall, I’ve been with them for 9 years now. Diversity, great benefits, time off to volunteer, paid time off and holidays plus 2 personal holidays. Leadership seems to care more about employees input, especially in the past 2 years. No sales goals (mostly customer service oriented performance targets)

    Cons

    Advancement can be a challenge, mainly due to size of the company, which creates a lot of competition for most openings. Cost of health insurance has gone up quite a bit over my tenure here. Constant changes in response to fake accounts scandal, no consistency across the footprint and between the various departments. Bonuses have been cut more and more in the past two years

    Advice to Management

    Talent retention is almost non existent at this point. Management has been so focused on reinventing the company that they’ve been neglecting bank’s shining stars. The pay isn’t as competitive as it used to be. I’ve seen several long time colleagues that were excellent in their roles leave in the past few month and more are on the way out including myself. As much as I love Wells Fargo, I’ve stopped seeing future in it in the past year, recruiters of other firms are aggressive with their offers and pursuit, while management is stuck adjusting to “change for the better”.

  3. "Unrealistic Sales Goals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Jacksonville, FL
    Former Employee - Teller in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Steady Income and benefits included

    Cons

    Sales, sales, sales!
    No customer service, just pushing sales numbers!

    Advice to Management

    Show more care toward employees and customers.


  4. Helpful (3)

    "mortgage agent"

    StarStarStarStarStar
    Current Employee - Mortgage Agent in Jacksonville, FL
    Current Employee - Mortgage Agent in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    i love working for wells fargo the company itself and interacting with our customers that call in everyday .

    Cons

    i had constantly problem with wells fargo when it was time to be paid one time i went 3 weeks without been paid due to unprofessional processing document in the adp payroll department which is so not right after being involved in 142.billion lawsuit class act they play with people money to much complaints about our customers account being hacked and fraud and account set up with incorrect information that was nevered authorized through the party alot of wrong business going on and i think they should adhere and be responsible for every action thats was taking placed .

    Advice to Management

    really need to look into this matter so that it wont hurt wells fargo reputation no more than it already is .


  5. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Saint Augustine, FL
    Current Employee - Personal Banker in Saint Augustine, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Great work environment. Focus on customer experience and employee deveopment.

    Cons

    Low turnover causing limited growth opportunity. Low salary and limited bonus structure resulting in less pay than other banks for similar roles.

    Advice to Management

    Keep the focus off of heavy driven sales presaure and on customer experience and the long term growth and loyalty will follow.


  6. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Jacksonville, FL
    Former Employee - Operations Analyst in Jacksonville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Great benefits, great working environment and great people to work with

    Cons

    A lot of change in personnel levels in each department


  7. "Great culture, great employee engagement, Great Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector II in Jacksonville, FL
    Former Employee - Collector II in Jacksonville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Culture, employee engagement, employee development, benefits, trained and competent leadership.

    Cons

    Had an issue I brought up to the HR hotline and the vibe was very pro management protection and employee belittlement. I experienced this well before the companies legal fallout and came to understand after the fact that this behavior permeated the upper echelons of the company.

    Advice to Management

    Management was above average to excellent in my experience. It seemed as though the branch stores had the most visible signs of poor management and practices.

  8. "private banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Private Client Banker in Jacksonville, FL
    Former Employee - Private Client Banker in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    great place if you admire hitler and robbing people

    Cons

    leadership is retarded and criminals

    Advice to Management

    fire all the management and rebuild


  9. "Branch manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Jacksonville, FL
    Current Employee - Branch Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time

    Pros

    Great Company, great benefits. Great work/life balance

    Cons

    nothing, its a great company to work for


  10. "Area President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Jacksonville, FL
    Current Employee - Area Manager in Jacksonville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    Strong culture and principles with team member development and employee development

    Cons

    Leadership will dictate the your opportunity for growth. Right leader, right development, right growth

    Advice to Management

    Never lose your focus on people


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