Wells Fargo Licensed Personal Banker Reviews | Glassdoor

Wells Fargo Licensed Personal Banker Reviews

Updated December 4, 2018
147 reviews

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Licensed Personal Banker

3.7
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
19 Ratings

Employee Reviews

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Pros
Cons
  • "Sometimes difficult work life balance" (in 372 reviews)

  • "Can be hard to reach sales goals" (in 1273 reviews)

More Pros and Cons

  1. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker in Mesa, AZ
    Current Employee - Licensed Personal Banker in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Foot into the financial industry and large company with room to grow.

    Cons

    None that I have seen so far.

    Advice to Management

    Focus on hiring from within and developing your employees into lifelong employees of Wells Fargo and find out what drives your team members.


  2. "Good company to work for however you are underpaid and hard to move up after the lawsuits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker II in McLean, VA
    Current Employee - Licensed Personal Banker II in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Good benefits, health, vision, dental and life insurance. Also short and long term disability. Legal insurance. If you have a good manager life is so easy and as long as you do what you are supposed to do you will have no problem.

    Cons

    In almost 6 years I have worked under 6 different managers, 2 of them were fired. Every time you have a new manager you have to start all over by proving yourself to the new manager to get promoted.
    Hard to get out of retail banking once you are there and if you do well, they’ll milk you.
    Sometimes, some of the employees have no common sense, makes you wonder how they got hired
    Low bonuses and your bonus depends on the overall preference of the team, so if %90 of the team does well and the %10 doesn’t then everyone’s pay takes a hit

    Advice to Management

    Happy employees means happy clients. Keep your employees happy and you won’t even have to manage the branch or the department will run on its own

  3. Helpful (1)

    "Licensed Personal Banker II (SAFE)"

    StarStarStarStarStar
    Current Employee - Licensed Personal Banker II (SAFE) in Sedona, AZ
    Current Employee - Licensed Personal Banker II (SAFE) in Sedona, AZ
    Negative Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    No sales goals any longer - for licensed bankers though there is an incentive still built in as an incentive for referred business to the Mortgage and Investment teams

    Cons

    Management SUCKS hugely. When it was Wachovia it was fine. Culture changed and they brain-wash new managers who have no Wachovia prior experience as they cannot stand alone based on HISTORY.

    Advice to Management

    Get real or leave the firm. Because you cannot keep lying to people and cover(up) your lies,


  4. Helpful (2)

    "Poor corporate culture! No longer a community bank!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker II
    Former Employee - Licensed Personal Banker II
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Pays better than most local banks.

    Cons

    All of the scandals these past few years have taken a heavy toll. Added regulatory scrutiny forces bankers to try and help customers with one hand tied behind their back. Nearly impossible to attract new wealth clients when can't do a fraction of what other banks can do over the phone, everything must be done with client present. Lending is not competitive either and take twice as long and three times as much paperwork as other lenders. They have pretty much eliminated any budget for community involvement, donate a lot on the national level but next to nothing in their local communities. Other banks out sponsor local sports teams, charities, etc by more than 10-1. They think that just because they have that stagecoach on the sign people should just want to bank there no effort to develop community rapport.

    Advice to Management

    Trust your bankers. I know you got burned by a few bad apples with the sales scandal but that doesn't mean the rest of your bankers should suffer. Let them help their clients without all the red tape, and stop with the constant micromanaging. You hired professionals let them do their job. Switch from donating so much on a national level and instead spread that money out to each of your branches. Give each manager like $25k a year to donate locally and incentivize them to be engaged in the community so they know where it is needed most.


  5. "Pleased with the resources available for training, development and to assist customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker in Petaluma, CA
    Current Employee - Licensed Personal Banker in Petaluma, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    Career opportunities and resources available for development.

    Cons

    Loss of reputation in recent years.

    Advice to Management

    Better incentive plans that promote individual recognition and development.


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker in Atlanta, GA
    Current Employee - Licensed Personal Banker in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Great benefits, rewarding job role, opportunity for promotion

    Cons

    A percentage of your day is sitting on hold for something you would be capable of handling.


  7. "Generous benefits package. Collaborative team environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker in Bradenton, FL
    Current Employee - Licensed Personal Banker in Bradenton, FL

    I have been working at Wells Fargo (More than 10 years)

    Pros

    Training, mentoring, health and weight-loss programs, generous leave program, vacation encouraged, maternity and paternity benefits, strong culture of workforce diversity.

    Cons

    Sales incentive and culture issues

  8. Helpful (1)

    "Teller, Personal Banker, licensed Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker
    Current Employee - Licensed Personal Banker
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Solid place to work. Good benefits: flexible PTO, 401K matching 6%.
    I have been lucky to work with a few great managers and have made lasting friendships with other team members.
    The training is pretty good and I have experienced an excellent culture of team members supporting and coaching each other.

    Cons

    There can be a lot of personal drama depending on your team and manager.
    Upper management and the people in corporate are completely disconnected from how life in the branch is and make decisions that don’t make sense for real life.
    Lots of time is wasted on useless and extremely repetitive meetings.
    It can be difficult to move up if you don’t have a manager who is interested in supporting you. It is definitely a ‘who you know’ culture when it comes to opportunities.
    Career paths outside of the retail level are not clear and can be difficult to figure out. Managers typically only know the paths inside the retail branch (banker, business banker, licensing, management) and have no idea how to help team members move on other than the retail level.
    Despite the change in culture away from sales there is still sales pressure which can be frustrating.
    Consistently not having enough people to cover on the service and platform side despite being told the branch is overstaffed based on FTE.


  9. Helpful (1)

    "Great company that promotes from the inside."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker in Orlando, FL
    Current Employee - Licensed Personal Banker in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    the benefits are great. the management is working to fix the negative image from 2 years ago. salary is competitive for the industry

    Cons

    with out the sales goals can get complacent. also customer's are still using the fake account from 2016 to throw in our face anytime they get upset.


  10. Helpful (2)

    "Great place for career advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker in Miami, FL
    Current Employee - Licensed Personal Banker in Miami, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Sales goals are gone, eventually coming back , if you want to grow within the company, you are going to get the opportunity

    Cons

    Working in retail/community banking is the worse , if you decide to work for Wells try for a corporate job , wealth management , advisors ,operations , anything besides retail