Wells Fargo Reviews in Los Angeles, CA | Glassdoor

Wells Fargo Los Angeles Reviews

Updated August 17, 2018
727 reviews

Filter

Filter

Los Angeles, CA Area

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
87 Ratings

727 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Work/life balance can be non existent depending on your business line" (in 360 reviews)

  • "sales goals were a major part of the job" (in 1256 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo (More than 8 years)

    Pros

    Awesome place to work. Good managers.

    Cons

    None to mention yet. Great place to work.


  2. "Personal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Pasadena, CA
    Current Employee - Sales Associate in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    really good support from staff

    Cons

    bad vacation and practices against customers

  3. "Aggressive Sales Goals/Unrealistic Objectives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Santa Ana, CA
    Former Employee - Bank Teller in Santa Ana, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Wells Fargo part-time (More than a year)

    Pros

    Great initial training. Opportunities to climb ladder fast if you work above and beyond the call of duty. As a teller, decent customer service incentives.

    Cons

    Sales goals are never ending and keep climbing. Even best employees that are regional leaders need to break their own bench marks, if not the disciplinary process begins. Low starting wages.

    Advice to Management

    Ease off on the aggressive sales push. Objectives should be realistic. Objectives or benchmarks should be equal based on job tittle not individuals.


  4. "Investment Banking Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Banking Analyst in Los Angeles, CA
    Current Employee - Investment Banking Analyst in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Better work-life balance than other IB firms. Solid pay, will match most other BB firms.

    Cons

    Still is investment banking. Work is grueling and hours are long. IB culture is across the street so it feels like you are a japanese salaryman from 1960 who just happens to live in a large U.S. metropolitan city in 2018. Exit ops are OK - the WFS name doesn't carry much weight but there are certainly worse firms.

    Advice to Management

    IB culture is toxic. Be the better firm and don't let that crap sink into your offices


  5. "Business Support consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Great boss, great company,great benefits

    Cons

    Employee layoffs at several southern California installations.

    Advice to Management

    None


  6. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Los Angeles, CA
    Current Employee - Personal Banker in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Good benefits, nice people, hire from within

    Cons

    Bad pay for work you do, bad management, too much office politics will never be promoted on merit but how much you kiss upper managements behind.


  7. "Csm2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Los Angeles, CA
    Current Employee - Customer Service Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    Developing future leaders and running and balanced business

    Cons

    May not be given all the resources to b successful

    Advice to Management

    Not allow team members to be taken advantage of

  8. "Real Estate Analyst (FAP) - LA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FAP Analyst - CRE in Los Angeles, CA
    Former Employee - FAP Analyst - CRE in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Recognizable name on resume
    Having a job after college lined up
    Using the program to leave to a better opportunity either within the bank or elsewhere

    Cons

    Poor pay
    Toxic culture
    No accountability for work/process
    No snacks, sodas, etc
    Being told to “copy what was done last quarter” when it wasn’t done correctly in the first place

    Advice to Management

    Management isn’t concerned. As long as the stagecoach wheels keep turning and super conservative loans are made they will continue to operate this way. Everyone is replaceable.


  9. "Phone banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Banker in El Monte, CA
    Current Employee - Phone Banker in El Monte, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Incentives pto kincare payouts

    Cons

    Back to back coaching

    Advice to Management

    Na


  10. Helpful (5)

    "A sinking ship, nothing left to sell to create partnerships, no ethics, no honesty, no value"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Los Angeles, CA
    Former Employee - Sales in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 8 years)

    Pros

    There are some highly qualified and incredible people who work for this bank who should be the ones running the show, who have experience, integrity and honor and actually believe in doing the right thing for the customers, but they are not popular amongst the leaders and executives who are inept and incompetent if not complicit in the past and most current events of cheating people

    Cons

    Nepotism and a culture of who has been there the longest gets to move up the ladder regardless of much higher qualified people who should be given the positions based on genuine business line experience, not based on the good old boy system that plagues this organization where having a job in top level management one gets to fleece the stakeholders with inept business plans, clearly designed to cheat customers, get to fleece employees wages and make employees pay for the tools they need to do their jobs and and a culture of mental mastrubation where the executives, who none of have any face to face experience ever are the ones creating the schemes to defraud people and scam people. Example 20 000 people who had their cars repossessed because the bank had placed insurance on their vehicles based on a credit score model and of course intentionally failed to inform their customers they were paying 100 to 200 dollars a month in forced placed insurance on their vehicles, resulting in a blatant and extreme violation of trust which was done intentionally, with malice to earn a few extra bucks and violated every level of trust most of us have in our banks. The scandals are not over nor will they seize since the management are still all part of the same club who created these scandals. As an employee you are expected to go along with dishonest and unethical schemes which even criminals can distinguish between right and wrong

    Advice to Management

    The CEO is inept at best, does not listen to his staff, continues to condone and cosign the current status quo and has created a hostile work environment where the "ethics line" is a way to weed out those who are honest and fire them for not going along with the current events. Bank is steeped in policies that are designed to cheat the customers, the employees and the stakeholders, which we employees are 250K strong with voting shares in the bank, enough to topple management and elect to begin firing those who were complicit in receiving bonuses from the scams, for the reality of this bank is that it is a sinking ship because it is top heavy with those who produce and do nothing for the bank other than milk revenue in wage expenses and are the ones who have come up with these ill planned schemes to create value and justify their existences. An interesting observation recently made is that of all the executives who run sales and retail, less than 5% of them have ever worked with a customer face to face and actually met a customer in real life. The most laughable comment made in the recent news was that a top level executive had been promoted to a job due to their boss having been fired on the lock extension scheme which cost the bank 1.3 Billion in fines and the hiring manager, all he could say about the person taking over the position was that they got the job because they were "energetic" ! Someone who was promoted into a national sales management position with never having had any sales experience themselves nor any education past a BA degree. And this same person having the nerve to patronize those in sales by inferring that they had also once been in a licensed position which is a lie since no government agency has any record of such a license, but of course posting this "fake" experience on LinkedIn, this manager assumed if it is on there, then it will be made true. Scandalous after being caught in over a dozen scams ripping off Veterans, opening fake accounts, forced car insurance, tens of thousands of repo's on people who can paper trail their payments were made on time thru auto deductions. The list goes on and more will be revealed. CEO is incompetent at best and has not taken a stance to fire every person who profited thru wages on the many schemes. On the other hand, who cares, clients vote with their dollars. The millions of millennials who have read these scandals are likely to never use this bank, shun them, figure there are dozens if not hundreds of other banks who do not engage in these practices, which are run by competent and educated qualified executives who understand that relationships are built one at a time. Stakeholders, the other 91% besides Mr. Buffett need to make sure thru voting with their shares, to fire and remove the "cancer" that plagues this bank. Stakeholders should make sure that person who created the 3.5 million fake accounts does not win her case against the bank suing them for her bonus, which was "blood money" and done with malice, traced back to early 2000's . The events , the dozen plus schemes were not "oops" moments, but created and devised and planned to create revenue streams, when the former management should have fired some 30 000 managers who do absolutely nothing and create no value for the organization. The bank has no other choice but to fire all the dead weight, because the bank has no brand name left to attract customers. The bank will turn around when managers are hired for their skills, project management skills, the ability to relate to their teams because they had a decade of experience and understand the business lines they are in, when employees realize that a CEO is capable of changing morale by paying people their wages and do so without cheating them along with the other victims, such as client and shareholders. When 95% of employees have conference calls on speaker phone, google the news, sit and chat and play cards because they have no respect for their managers, it is a sinking ship. The bank has some cute models, the favorite of all employees is the "accountability model" which applies only to front line employees since executives have no accountability. the 5300 who were fired by the bank were all young kids barely out of high school in their first jobs, pressured to sell the garbage, by a management team who had never worked with a client in the capacity as simple as opening a checking or savings account for a client.
    Management cannot handle the truth and do not want to understand that their cronies are the ones who are the dead weight and the status quo will continue as seen being continued by new CEO creating revenue streams for the bank that are going to result in more litigation and more risk for stakeholders. Newest case was the Ibarra case where the legal team for the bank challenged the judge's math on the settlement, pretty much admitting to the judge after denying any wrong doing, that the math of the settlement was wrong, and in doing so essentially saying to the judge and the plaintiffs "oh we know we should have paid the employees, but did not, because we wanted to wait until we were sued in a Federal Venue" WOW a sequel to Dumb and Dumber and announcing to other employees who resigned like myself that the bank is perfectly capable of ripping off anyone to create a revenue stream and that litigation is the only way to get the bank to do the "right thing".

    Good Riddance... glad I am gone, will miss some great friends and personal relationships gained but most have also now left moving along to business models based on doing what is right for the consumer, not the managers who are inept, incompetent and/or complicit in engaging in such poor planning and short sightedness that they can only look into their own wallets.


Showing 727 of 20,117 reviews
Reset Filters