Wells Fargo Reviews in New York City, NY | Glassdoor

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Wells Fargo New York City Reviews

Updated February 22, 2018
325 reviews

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New York City, NY Area

3.5
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
34 Ratings

325 Employee Reviews

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Pros
Cons
  • Not much of a work/life balance (in 348 reviews)

  • Management and sales goals are hard to achieve (in 1233 reviews)

More Pros and Cons

  1. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Passaic, NJ
    Current Employee - Operations Manager in Passaic, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Meet new contacts and leads

    Cons

    getting rejects from future clients

    Advice to Management

    Be a great leader


  2. "Fast promotions, heavy micromanagement..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in New York, NY
    Current Employee - Personal Banker in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Great place to learn a lot about the banking world! Meet a lot of people! The promotions are fast as long as you earn them. No sales goals! Solely customer service based. Most branches work together really well as a team.

    Cons

    The micromanagement has to be the number one problem with Wells Fargo! They place you under a scope and observe your transactions constantly. The worst part is that as perfect as a transaction can go. The observation form forces them to give an “area of improvement”. Which in turn becomes the only important thing on the observation.
    Most branches are never fully staffed.
    A lot of corporate ideas are forced on you that are supposed to guide your transaction but truly does not help in any way and makes you sound like a robot.
    Meetings make employees feel like there being brainwashed and forced ideas of the company.
    SURVEYS THAT CLIENTS TAKE LITERALLY DICTACTE YOUR LIFE. A pissed off client can give a “bad shop” and ruin payout. If we don’t get all perfect scores then the branch goes through a meltdown. It’s supposed to show how well we do as a branch yet clients are randomly selected to take the survey. Which actually means it is in no way a representation of the branch. Audit season is so stressful....

    Advice to Management

    Please don’t force management to enforce corporate ideologies from people who have not worked hands on with real clients in the field for years. Times have changed and no real human client cares for kissing up to them. Learning to truly care for people to help them achieve their goals is what allows me to win in the long run with clients. Change how you oversee the branch level customer service aspect.

  3. "Better Now that sales goals are gone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSSR in New York, NY
    Former Employee - CSSR in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay and benefits and there was a lot of opportunity to climb the corporate ladder there. I also enjoyed all the celebrations and getting rewarded for good work.

    Cons

    Stressful sales goals made it a bad work environment. I felt the tension everyday. My manager had conference calls everyday just to explain what we were to doing to meet goals when we didn’t meet the sales goals.

    Advice to Management

    People are humans and not numbers. Stop treating employees like they are disposable.


  4. "Wells Fargo Private Mortgage Bank - New York, NY 150 E. 42nd St"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Mortgage Banker in New York, NY
    Current Employee - Junior Mortgage Banker in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Comfortable and modern offices, opportunities to earn good $ money for some people, ongoing training available

    Cons

    The long time managers take care of their friends and the rest of the employees are left to fend for themselves.

    Advice to Management

    Improve communication and transparency. Leave the nepotism behind.


  5. "Awful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Jersey City, NJ
    Current Employee - Service Manager in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    You have to put twenty words here but I can not find 20 positive words to share about the company

    Cons

    Support coming from above. The Management has too much power. Time off. Work life balance. Stress levels. Everything is a con.

    Advice to Management

    Ha


  6. "unethical company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in White Plains, NY
    Current Employee - Anonymous Employee in White Plains, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    benefits pto work life balance

    Cons

    management; compensation plan; aggressive sales culture (still)

    Advice to Management

    resign


  7. Helpful (1)

    "Business Banking Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Banking Specialist in Jersey City, NJ
    Current Employee - Business Banking Specialist in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    You are able to interact with small business clients to affluent clientele and make a huge difference in their business.

    Cons

    Management some not all allows you to work to the best of you ability and potential.

    Advice to Management

    Let your employees shine and trust their judgment after all they were chosen for a reason.

  8. "Good people bad brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Banking Analyst in New York, NY
    Current Employee - Investment Banking Analyst in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Work with some very smart driven minds who come from all walks of life. Doctors and lifers in finance so a diverse group

    Cons

    Brand has taken serious hits and that translates into business generation which is something that goes without saying. People greater than brand

    Advice to Management

    Separate investment bank and change the name


  9. "Bank Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Garden City Park, NY
    Former Employee - Teller in Garden City Park, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Managers were very good and helpful, very thankful for the work done, very understanding of any kind of situations, worked as a team and felt like a family.

    Cons

    Takes a while for promotions to happen.

    Advice to Management

    Keep yourself approachable to employees, keep 5 minute meetings as soon as the work starts to make sure everything is ok in family.


  10. "Solid work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in New York, NY
    Former Employee - Bank Teller in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Wells Fargo part-time (More than a year)

    Pros

    I enjoyed my time working for the firm. Good leadership.

    Cons

    None that I can say here.

    Advice to Management

    Give more responsibility to the younger workforce.


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