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Wells Fargo Operation Reviews

Updated June 13, 2018
287 reviews

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Operation

3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
39 Ratings

Employee Reviews

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Pros
Cons
  • "Work/life balance can be non existent depending on your business line" (in 356 reviews)

  • "No "product sales goals" have been replaced by "branch growth"" (in 1253 reviews)

More Pros and Cons

  1. "Like Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Processor II in Greenville, NC
    Former Employee - Operations Processor II in Greenville, NC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    The people are amazing and treat you like family.

    Cons

    Very slow advancement unless moving to different dept.


  2. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teller Operations Specialist in San Antonio, TX
    Former Employee - Lead Teller Operations Specialist in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than 8 years)

    Pros

    Service, benefits, customer needs , hours

    Cons

    Manager, production , location,

  3. "As a former manager, I was allowed the freedom to perform my job without close oversight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Manager in Phoenix, AZ
    Former Employee - Senior Operations Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 10 years)

    Pros

    Great opportunity to advance with hard work and commitment

    Cons

    Ability to make meaningful change is difficult in a large established organization.

    Advice to Management

    Innovation comes from the staff but they need encouragement to share their ideas.


  4. "Operation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operation Specialist in Saint Louis, MO
    Current Employee - Operation Specialist in Saint Louis, MO
    Recommends
    Positive Outlook

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    Great benefits....job advancements...great working environment...great place to network

    Cons

    Increases not good dont acknowledge the workers

    Advice to Management

    Reward and acknowledge your employees that do good work


  5. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Operations Analyst in Saint Louis, MO
    Current Contractor - Operations Analyst in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo as a contractor (Less than a year)

    Pros

    Love the working environment
    love my team and love my work

    Cons

    I don't have any so far

    Advice to Management

    I'm so lucky to have a manager like my manager.


  6. Helpful (3)

    "Welcome to Hell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Processor in Des Moines, IA
    Current Employee - Operations Processor in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Maternity leave. Thats it! And the only reason its so good is cause we screwed over soooo many customers and its to make us look like we care.

    Cons

    Anything anf everything. All the way from the top down this company is deteriorating.

    Advice to Management

    If you care for your employees then your customers will care.


  7. Helpful (1)

    "Go somewhere else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Portland, OR
    Former Employee - Operations Analyst in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Inexplicably wonderful co-workers, dedicated to customer service.

    Cons

    Morally bankrupt leadership. Read the headlines.

    Advice to Management

    Wouldn't it be great if just once a newspaper headline that began with "Wells Fargo" didn't include "Record Fines"? You clowns don't deserve the great people who work for you.

  8. "Wells Fargo prioritizes it’s people to ensure the workforce is a competitive advantage."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Risk Consultant in Chandler, AZ
    Current Employee - Operational Risk Consultant in Chandler, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    The company has superb benefits and promotes a work and Home life balance. With a vast amounts of expertise, there are many opportunities to learn new skills.

    Cons

    With a lot of public scrutiny and spotlight as a leading financial services company, I often find myself needing to defend my employer with strangers in the supermarket.


  9. "Previously great culture, however this has been strained given the amt of change and new risk mgmt leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Risk Consultant in Phoenix, AZ
    Current Employee - Operational Risk Consultant in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    History of company values and overall company culture is amazing to see for a company as large as this and that has been in existence for as long as it has.

    Cons

    Little to no budget is dedicated for training and continued development of staff. Additionally, PTO bank for exempt staff is not competitive. This is not commensurate with other large financial organizations that I have worked for previously. Lastly, there seems to be a newer tone with some of the newer management team that has lowered morale and instilled less trust by staff.

    Advice to Management

    Hire or retain honest leaders who strengthen teams rather than reducing morale. Consider allocating more budget to process improvements and developing and retaining personnel.


  10. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Jacksonville, FL
    Former Employee - Operations Analyst in Jacksonville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Great benefits, great working environment and great people to work with

    Cons

    A lot of change in personnel levels in each department