Wells Fargo Operation Reviews | Glassdoor

Wells Fargo Operation Reviews

Updated October 5, 2018
302 reviews

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Operation

3.6
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Recommend to a friend
Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
49 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance was a poor aspect of the job" (in 367 reviews)

  • "Can be hard to reach sales goals" (in 1265 reviews)

More Pros and Cons

  1. "Operational Risk Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Risk Consultant in Phoenix, AZ
    Current Employee - Operational Risk Consultant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    You will recover from Wells what you put into Wells.

    Cons

    Opportunities to eliminate various redundancies

    Advice to Management

    Trust your teams, you chose them


  2. "Securities Operations and Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Securities Operations Service Specialist in Saint Louis, MO
    Current Employee - Securities Operations Service Specialist in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Lots of opportunities for growth and advancement

    Cons

    Some areas can be short staffed for for long periods of time

    Advice to Management

    Management is great. Employees are appreciated.

  3. "Operations Processor 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Processor II in Des Moines, IA
    Current Employee - Operations Processor II in Des Moines, IA
    Recommends
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    Great work environment. Great benefits & pay.

    Cons

    No sick time earned, use pto and get occurances.


  4. "Great company, great people, great compensation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operational Risk Consultant in Charlotte, NC
    Former Employee - Operational Risk Consultant in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Management is generally good and knowledgeable. Flexible work arrangements.

    Cons

    No cons at the moment.


  5. "Ops Clerk 1 Lockbox Processing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Operations Clerk I in Phila, PA
    Current Contractor - Operations Clerk I in Phila, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Wells Fargo as a contractor (Less than a year)

    Pros

    Great work environment & easy work

    Cons

    Daily quota set by upper and what can actually be done doesn’t match management doesn’t take time to make sure new hire are trained properly


  6. Helpful (1)

    "Sad decline of once a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in San Francisco, CA
    Current Employee - Operations in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    1. Over one month of vacation
    2. Flexible work location options

    Cons

    1. Middle and senior management are poorly trained.
    2. Very low employee morale and lack of confidence in current CEO-Tim Slaon.
    3. Lack of directions.
    4. No career advancement path.
    5. Ill-advised continued strategy to not replace departed resources but instead distribute work among remaining resources.
    6. Continued strategy to provide as little materials to complete work. At times, I had to asked multiple individuals if pens, notebooks, etc. were available. It should not be so hard to find materials necessary to complete your work.
    7. Embarrassing and below market standard year-over-year pay increases.
    8. Very low yearly bonuses.

    Advice to Management

    Address as many of the issues listed in the Cons section.


  7. "Lead teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller Operations Specialist in Roseville, CA
    Current Employee - Lead Teller Operations Specialist in Roseville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo part-time (More than 10 years)

    Pros

    Part time benefits, 401k plan

    Cons

    Late hours, hi sales goals

  8. "Great Company. People focused."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Risk Manager in San Francisco, CA
    Current Employee - Operational Risk Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Very focused on Team Members and building a collaborative culture.

    Cons

    Very matrixed organization which brings a great deal of inefficiencies and differences in processes and tools. Moving to a more centralized model slowly.

    Advice to Management

    Centralize key functions and empower strong leaders.


  9. "Be Careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Operations Processor in Ashland, VA
    Former Contractor - Operations Processor in Ashland, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo as a contractor (Less than a year)

    Pros

    Getting paid every week and always work to be done

    Cons

    They show favoritism to people they've known longer. The longer you've been there the less work you have to do while they put all the work on newcomers.

    Advice to Management

    Be a manager and not employees friends


  10. "Wells Fargo Operational risk"

    StarStarStarStarStar
    Current Employee - Vertical Operational Risk Consultant - Level III in Charlotte, NC
    Current Employee - Vertical Operational Risk Consultant - Level III in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Great company to work for, regardless of the press. Fair pay and benefits. Some of the best mid leaders I have ever met.

    Cons

    Payscale for internal promotions is weak compared to hiring from outside.