Wells Fargo Operation Reviews | Glassdoor

Wells Fargo Operation Reviews

Updated August 18, 2018
292 reviews

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Operation

3.4
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
42 Ratings

Employee Reviews

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Pros
Cons
  • "Work/life balance can be non existent depending on your business line" (in 357 reviews)

  • "sales goals were a major part of the job" (in 1254 reviews)

More Pros and Cons

  1. "Like Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Processor II in Greenville, NC
    Former Employee - Operations Processor II in Greenville, NC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    The people are amazing and treat you like family.

    Cons

    Very slow advancement unless moving to different dept.


  2. "Be Careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Operations Processor in Ashland, VA
    Former Contractor - Operations Processor in Ashland, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo as a contractor (Less than a year)

    Pros

    Getting paid every week and always work to be done

    Cons

    They show favoritism to people they've known longer. The longer you've been there the less work you have to do while they put all the work on newcomers.

    Advice to Management

    Be a manager and not employees friends

  3. "Wells Fargo Operational risk"

    StarStarStarStarStar
    Current Employee - Vertical Operational Risk Consultant - Level III in Charlotte, NC
    Current Employee - Vertical Operational Risk Consultant - Level III in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Great company to work for, regardless of the press. Fair pay and benefits. Some of the best mid leaders I have ever met.

    Cons

    Payscale for internal promotions is weak compared to hiring from outside.


  4. Helpful (1)

    "Operations is like a white collar sweatshop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate in Charlotte, NC
    Current Employee - Operations Associate in Charlotte, NC
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    good benefits, above average compensation

    Cons

    The operations area is like a factory. Associates are expected to simply do their work. There is no incentive to go above and beyond because it is simply not recognized. If you don't have a family and like overtime, this is the place for you! Departments are under-staffed, overworked and not at all appreciated. Management does not listen to, much less address, worker concerns. Good luck getting time off or plan it well in advance. Everything is micro-managed and thinking outside the box is strongly discouraged. Wells Fargo has yet to realize what may have worked well out west does not translate well back east.

    Advice to Management

    Listen to your associates. We may know something!


  5. "Bilingual wire operations specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bilingual Wire Operations Specialist in Portland, OR
    Current Employee - Bilingual Wire Operations Specialist in Portland, OR

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    It is Fast pace , multicultural and give chances to volunteer in the community

    Cons

    its low increase in salary can be a bit discourage, while trying to look for new position.


  6. Helpful (1)

    "Don't Do it !!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Clerk in Orlando, FL
    Former Employee - Operations Clerk in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Decent pay....Personal Time Off is good

    Cons

    No advancement unless you drink beer with managers and kiss management's Rear end !!!
    Management lacks maturity and professionalism !!!
    Poor !!!

    Advice to Management

    Don't blackmail your superiors in Miami to move up !!! Much needed regulation and
    company policy enforcement !!! Stop ignoring the people with the real talent and tools that you find threatening....


  7. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teller Operations Specialist in San Antonio, TX
    Former Employee - Lead Teller Operations Specialist in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than 8 years)

    Pros

    Service, benefits, customer needs , hours

    Cons

    Manager, production , location,

  8. "As a former manager, I was allowed the freedom to perform my job without close oversight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Manager in Phoenix, AZ
    Former Employee - Senior Operations Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 10 years)

    Pros

    Great opportunity to advance with hard work and commitment

    Cons

    Ability to make meaningful change is difficult in a large established organization.

    Advice to Management

    Innovation comes from the staff but they need encouragement to share their ideas.


  9. "Operation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operation Specialist in Saint Louis, MO
    Current Employee - Operation Specialist in Saint Louis, MO
    Recommends
    Positive Outlook

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    Great benefits....job advancements...great working environment...great place to network

    Cons

    Increases not good dont acknowledge the workers

    Advice to Management

    Reward and acknowledge your employees that do good work


  10. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Operations Analyst in Saint Louis, MO
    Current Contractor - Operations Analyst in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo as a contractor (Less than a year)

    Pros

    Love the working environment
    love my team and love my work

    Cons

    I don't have any so far

    Advice to Management

    I'm so lucky to have a manager like my manager.