Wells Fargo Personal Banker I Reviews | Glassdoor

Wells Fargo Personal Banker I Reviews

Updated August 2, 2017
767 reviews

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Personal Banker I

3.2
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
21 Ratings

Employee Reviews

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  1. "Personal Banker1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Long Beach, CA
    Current Employee - Personal Banker I in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Great room for growth. Wells Fargo is all about building a better company from the inside out and that starts with the employees.

    Cons

    I really don't have anything negative to say about Wells Fargo. They provide great benefits and great pay. They are always looking out for the employees.

    Advice to Management

    None


  2. Helpful (1)

    "A decent company to work for if you can look past the terrible management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Keizer, OR
    Current Employee - Personal Banker I in Keizer, OR
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    The company is easy to move up in if you're on your upper managements good side. Its become a rather relaxed environment since sales goals were eliminated.

    Cons

    Incredibly tight control throughout the chain of command leaves you feeling like you are being babied and walked hand in hand through your job and through customer interactions. A lack of focus on the individual employee is seen throughout the company and noticeably in the performance review criteria. Individual goals and bonuses have been all but removed from the structure, leaving the largest percentage of your bonuses in the hands of the entire team, which would be great if management kept employees accountable when it comes to doing their job well and being friendly.

    Advice to Management

    Allow for individual performance ratings for incentive compensation. The single portion that is present now often leaves team members feeling undervalued because, though they may have individually performed incredibly, others in the team may have led the bonuses to fall under $30 for the entire quarter. Receiving a quarterly bonus equal to less than I make in a day after all the hard work and good I did for the company was nothing but an insult.

  3. "WF"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I (SAFE) in Austin, TX
    Current Employee - Personal Banker I (SAFE) in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo (Less than a year)

    Pros

    Great pay, no sales goals

    Cons

    Bonuses are off customer experience


  4. "Good company, cheap on pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in San Diego, CA
    Current Employee - Personal Banker I in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Great environment and co-workers. Upper management cares.

    Cons

    Pay is bad and they know it.

    Advice to Management

    Pay people enough to live comfortably.


  5. "A good company to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Miami, FL
    Current Employee - Personal Banker I in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Coaching opportunities
    no sales goals
    focus on customer experience

    Cons

    no sales goals, no sales commissions


  6. "WELLS FARGO PB1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Park City, UT
    Current Employee - Personal Banker I in Park City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Great PTO and benefits here at WF. Working in a team environment is great. Super affluent market here in Park City.

    Cons

    Upper management is not always helpful. Getting promoted can be very political. Hours are great but working Saturday's nearly every week gets old.

    Advice to Management

    Upper management is not always your advocate. They don't see what happens on a daily basis inside the branch. This makes it difficult for them to relate to you and your daily tasks. Even if they previously held your position.


  7. Helpful (2)

    "Great experience thus far."

    StarStarStarStarStar
    Current Employee - Personal Banker I (SAFE) in Dallas, TX
    Current Employee - Personal Banker I (SAFE) in Dallas, TX

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Great coworkers and branch manager. There is opportunity to move up. They don't just sell you a dream. Great benefits. Match 6% 401K. Very multicultural.

    Cons

    Have been with Wells Fargo for a little over a month now and I can honestly say I'm having trouble thinking of a true negative.

  8. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Newport Coast, CA
    Current Employee - Personal Banker I in Newport Coast, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time

    Pros

    Not a hard job, not a sales oriented job. Make sure customers leave happy and you're set.

    Cons

    No big bonus if you're in lower section of food chain.


  9. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I in Walnut Creek, CA
    Former Employee - Personal Banker I in Walnut Creek, CA
    Neutral Outlook
    Disapproves of CEO

    Pros

    Usually 9am - 6pm, off on Sundays!
    I really have not much to say in terms of pros. The job is very similar to working in a retail department store or a car dealership. It may seem somewhat better since you don't have to keep folding clothes or live only off of commission. But have no doubt, you will be fired if you don't produce above and beyond expectations. You may enjoy the environment if you are an unethical, hustler (as long as you cover your tracks).

    Cons

    Very little room to grow! The bonuses are hard to come by and they are not even worth the effort. Constant pressure to sell, sell, sell! If you reach your goals, they simply raise them almost immediately. Don't expect an annual raise! They don't care or take care of their employees or their customers. Gaming, unethical practices and scamming employees and customers is imbedded in WF's DNA. Don't go there unless you are desperate!

    Advice to Management

    Now that you see all the unnecessary sales pressures, making bankers stay, hours longer than their shifts end, to make solicitation calls, setting impossible sales goals, shaming and pressuring employees for not hitting daily/weekly goals, maybe it is time for you to change policy and direction!


  10. "Banking is banking but at WF you have opportunity to make a good wage as PB1 and potential to grow within the company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Jacksonville, FL
    Current Employee - Personal Banker I in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Great gowth potential. Company is focused on customer service and team member experience to drive growth. Overall employee moral is great which makes for a healthy work environment.

    Cons

    At the end of the day sales pressure will continue to increase but that's banking. Politics!

    Advice to Management

    Continue to focus on our customers and traditional banking.