Wells Fargo Personal Banker I Reviews | Glassdoor

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Wells Fargo Personal Banker I Reviews

Updated September 24, 2018
778 reviews

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Personal Banker I

3.4
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
29 Ratings

Employee Reviews

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Pros
Cons
  • "Sometimes difficult work life balance" (in 372 reviews)

  • "Can be hard to reach sales goals" (in 1273 reviews)

More Pros and Cons

  1. "Working experience at Wells Fargo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I (SAFE Registered)
    Current Employee - Personal Banker I (SAFE Registered)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Wells Fargo is a great company to work for. "People as our competitive advantage" is one of the core values and WF truly appreciates its employees, plenty of opportunity to move up with the right attitude and outstanding customer service skills. Great benefits, 16 weeks fully paid maternity leave among others. Minimum salary is going up to $15. I started as a teller and got promoted to PBI.

    Cons

    No downsides. With the change for the better campaign sales goals are gone, and customer satisfaction is number one goal.

    Advice to Management

    I have had great managers, supportive and caring. A lot to learn from.


  2. Helpful (1)

    "Experience depends on mgmt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I in Rock Hill, SC
    Former Employee - Personal Banker I in Rock Hill, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    If you have a decent manager that has your back, the job can be rather enjoyable, with lots of opportunity for taking on more responsibility. Due to 2016 scandal, WF is less sales focused as it used to be from a policy standpoint.

    Cons

    If you have a bad manager, or if your manager’s manager is terrible, it can negatively impact your ability to move up. In that situation, the only thing to do to keep getting promoted is to move laterally to another location or leave WF for another bank. Very much a retail oriented job.

  3. "Personal Banker I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Coral Springs, FL
    Current Employee - Personal Banker I in Coral Springs, FL
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Promotion from teller to banker are frequent and preferred.

    Cons

    Promotion beyond PBI can be difficult.


  4. "Good job, great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I (SAFE) in Apache Junction, AZ
    Current Employee - Personal Banker I (SAFE) in Apache Junction, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    16 weeks paid maternity leave, 401k, quarterly bonuses, tuition reimbursement, coworkers and managers are understanding

    Cons

    coaching is excessive, outbound calls, bending over backwards for customers too much

    Advice to Management

    Listen carefully to your employees. Dont force it if its obvious we nor the customers like what is happening


  5. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Virginia Beach, VA
    Current Employee - Personal Banker I in Virginia Beach, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Wells is a great company to work for. There's endless opportunities to grow.
     They offer amazing benefits, such as Tuition assistance up to $5000/year. But most importantly, they put their people first.

    Cons

    It is a lengthy application process. Even when you're looking to promote from within.


  6. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Redding, CA
    Current Employee - Personal Banker I in Redding, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Great benefits(healthcare, vision,dental), matches 6% on your 401k, time off/floating holidays, great training and professional development.

    Cons

    Its hard to rebuild trust with customers after media attacks

    Advice to Management

    Continue to help repair our reputation (which I believe they are doing the best they can).


  7. "Great company that has room to grow with 92 different departments and opportunities for development for hard workers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I SAFE in Orange, CA
    Current Employee - Personal Banker I SAFE in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Countless departments, opportunities everywhere, tools and resources to do your job well, training for everything, fair pay, bonuses, time off

    Cons

    A massive company that operates as individual departments rather than a whole, with linear communication.

  8. "decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker(Reg)I in Costa Mesa, CA
    Former Employee - Personal Banker(Reg)I in Costa Mesa, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    decent pay, quarterly bonuses, good benefits.

    Cons

    Defend Managers and not employees, when they had goals they were difficult to reach but attainable. Goals will be back.


  9. "It’s easy to move up and a lot of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Fayetteville, NC
    Current Employee - Personal Banker I in Fayetteville, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Pto is given up front, also you can almost transfer to any state lots of locations good 401k match 6% after a year

    Cons

    The bonus has been cut by 75% pay is not that great and pto could be a lot better compared to other companies


  10. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I in Palm Springs, CA
    Former Employee - Personal Banker I in Palm Springs, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    It was an easy interview process. Got hired after flirting with the manager. A few cute bankers to work with also.

    Cons

    CEO and all of the fraud that happened all over the US. I mean who opens up ghost accounts and steals hard working Americans money?

    Advice to Management

    Step up