Wells Fargo Personal Banker Reviews | Glassdoor

Wells Fargo Personal Banker Reviews

Updated June 23, 2018
1,866 reviews

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Personal Banker

3.6
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
154 Ratings

Employee Reviews

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Pros
Cons
  • "Work/life balance can be non existent depending on your business line" (in 356 reviews)

  • "No "product sales goals" have been replaced by "branch growth"" (in 1253 reviews)

More Pros and Cons

  1. "Great experience working for Wells Fargo, especially the people who work for Wells are amazing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Los Angeles, CA
    Current Employee - Personal Banker in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Paid time off
    Great Coworkers

    Cons

    Pay could always be better

    Advice to Management

    Start looking into hiring more team members for our busy retail branches to keep our customers in and out effectively and happy so they keep coming back.


  2. "A good place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Austin, TX
    Current Employee - Personal Banker in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    This company is everywhere. Works with your schedule and family life, great benefits and vacation time off.

    Cons

    Inconsistenties with policies and procedures, makes it hard for customer, and can cause them to have a run around.

    Advice to Management

    DM Help your district team members know how to improve their skills and grow with the company. Not all branches run smoothly, but because not everyone is on the same page of policy and procedures.

  3. "Inclusive, well organized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker[ in Minneapolis, MN
    Current Employee - Personal Banker[ in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    Paying attention to employees concern and trying to help with.

    Cons

    It seems that there is a lack of sufficient vetting to hire people who are really interested in finance and would like to grow within the company. Some of the employees seem to lack the spark that drives them to their best in a genuine way.

    Advice to Management

    Invest more in hiring and retaining individuals whose interest is in the business field especially Finance and make sure that the values and the long-term goals of the people you hire are in line with Wells Fargo's. On Training, I would say stress more on the value of genuine interest in people combined with sound knowledge of their role. The pay scale is also need a closer look at it. It seems too low to really motivate employees.


  4. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Dallas, TX
    Current Employee - Personal Banker in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Depending on your manager, Wells Fargo can be helpful with advancement

    Cons

    Too many incompetent people within retail banking. Pay is below market value compared to other competitors.

    Advice to Management

    Hire and retain quality team members.


  5. "Wells Fargo P"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Alhambra, CA
    Current Employee - Personal Banker in Alhambra, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    No more sales goals, good vision and values

    Cons

    Slower to move up, less compensation

    Advice to Management

    Team member feedback


  6. "Company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Personal Phone Banker in Westlake, TX
    Former Employee - Senior Personal Phone Banker in Westlake, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo part-time (More than a year)

    Pros

    Great place to work and collaborative teams to be part of

    Cons

    show in making decisions(HR changing systems)

    Advice to Management

    reach out to employees as quickly as possible


  7. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Orange, CA
    Former Employee - Personal Banker in Orange, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Easy entry level learning, often working with good people, 401k and benefits.

    Cons

    Moving up is slow and tedious, performance was everything at one point and politics can get in the way of moving up. Employees were valued strictly by performance and not other factors that bring benefits to the team. You could be on an AM trainee position for years.

    Advice to Management

    Scripts on how to talk to the customer don't foster any personal growth which employees value.

  8. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Fredericksburg, VA
    Current Employee - Personal Banker in Fredericksburg, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    flexible work schedule depending upon manager,great benefits 401k, insurance, quarterly bonus, advancement opportunities if one is interested in retail banking.

    Cons

    top down management approach, sometime it can be hectic overall great place to work


  9. Helpful (1)

    "Wells Fargo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Napa, CA
    Former Employee - Personal Banker in Napa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Flexible, when under good management, paid holidays and decent benefits

    Cons

    Sales pressure and very unethical

    Advice to Management

    Stop hiring anyone


  10. Helpful (2)

    "Make things right with your employees first."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Burlingame, CA
    Former Employee - Personal Banker in Burlingame, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time

    Pros

    Provide good benefits pacakge. Always hiring.

    Cons

    Pay low salary. Many branch managers did not finish college thus act unprofessionally. A number of them can't even spell or write a decent email.

    Advice to Management

    Please learn to be professional. Know how to recognize true talent and potentials of employees. Find ways of making employees feel important to the organization not just cogs in your huge money making machinery.