Wells Fargo Reviews in Phoenix, AZ | Glassdoor

Wells Fargo Phoenix Reviews

Updated October 13, 2018
281 reviews

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Phoenix, AZ

3.8
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
40 Ratings

281 Employee Reviews

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Pros
Cons
  • "Work life balance was a poor aspect of the job" (in 367 reviews)

  • "Can be hard to reach sales goals" (in 1265 reviews)

More Pros and Cons

  1. "Operational Risk Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Risk Consultant in Phoenix, AZ
    Current Employee - Operational Risk Consultant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    You will recover from Wells what you put into Wells.

    Cons

    Opportunities to eliminate various redundancies

    Advice to Management

    Trust your teams, you chose them


  2. "Call Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Management in Phoenix, AZ
    Former Employee - Call Center Management in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 8 years)

    Pros

    Good 401K. Great Vacation

    Cons

    The company teaches 1 thing but leaders do another

    Advice to Management

    Be real.

  3. "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Phoenix, AZ
    Former Employee - Administrative in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Flexible schedule. Had a great boss and team of managers to work with.

    Cons

    Too many legal issues. Lots of employees with entitlement or privileged type attitudes. Industry of gossip.


  4. "Excellent atmosphere and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Loan Processor in Phoenix, AZ
    Current Employee - Home Loan Processor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    The benefits and paid time off are awesome. The culture and atmosphere is very supportive and motivating. The grounds are also kept very clean. I never wake up dreading going to work.

    Cons

    Hard to promote/get in with another position. Seems only jobs available are either very low pay (ie a starter job) or very high paying job (meant for someone with loads of experience and a bachelors degree at least). There really is nothing available in the middle.

    Advice to Management

    Keep going and maintain the current culture.


  5. "Old fashioned bureaucrats"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineering in Phoenix, AZ
    Current Employee - Software Engineering in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 8 years)

    Pros

    Good work life balance and good benefits. 25 days of time off after 3 years of service.

    Cons

    Since the start of their cyber security kick about 3 years ago, my division has been in a downward trajectory and far more stressful. Everything is harder to do and requires an “Office Space” level of redundant process to do. Management continues to to believe that all employees, regardless of job function, are exactly the same. They then criticize staff for not doing work due to lack of access to systems that developers no longer have access to.

    Advice to Management

    If you choose to practice strict cyber security you need to hire the staff and have the policy to efficiently execute it. The one-size-fits-all IT policy is a disaster.


  6. "Technology Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Manager in Phoenix, AZ
    Former Employee - Technology Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than 8 years)

    Pros

    Flexibility, Opportunities to learn and grow within the company

    Cons

    Slower paces technology adoption (understandably)


  7. "Inbound Sales Specialist !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Sales Specialist in Phoenix, AZ
    Former Employee - Inbound Sales Specialist in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo (Less than a year)

    Pros

    Great environment, excellent support from team managers, good benefits, ample opportunities to build a career at Wells Fargo.

    Cons

    Over-the-phone clients can be abhorrent, which makes the job difficult to cope with sometimes.

  8. Helpful (1)

    "Get ready to sell your soul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time

    Pros

    -Paid training

    -The buildings are well air conditioned

    Cons

    -You are forced to lie. Do anything at all costs to hit your numbers. The customer will come in the next month after getting $120 worth of fees for their 6 new checking accounts they never asked for - but hey, you have to pay the bills somehow, right?

    -Incompetent management

    -Low pay salary for high stress and nothing of note to learn skill wise.

    -The corporate drone lifestyle.

    Advice to Management

    Just because you don't have a moral compass, don't force your employees to do the same.


  9. "Internal Sales Specialist Student Loan Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Sales Specialist Student Loan Consultant in Phoenix, AZ
    Former Employee - Internal Sales Specialist Student Loan Consultant in Phoenix, AZ
    Recommends
    Positive Outlook

    I worked at Wells Fargo (Less than a year)

    Pros

    Great learning experience, pay is good and team becomes a family.

    Cons

    Stressful at times, not much opportunity to ask questions when actually on the phones, and long hours at odd times.

    Advice to Management

    Allow new employees to ask questions while on the phones, they are dealing with serious information and were not taught all the facts.


  10. "As a former manager, I was allowed the freedom to perform my job without close oversight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Manager in Phoenix, AZ
    Former Employee - Senior Operations Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 10 years)

    Pros

    Great opportunity to advance with hard work and commitment

    Cons

    Ability to make meaningful change is difficult in a large established organization.

    Advice to Management

    Innovation comes from the staff but they need encouragement to share their ideas.


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