Wells Fargo Reviews in Phoenix, AZ | Glassdoor

Wells Fargo Phoenix Reviews

Updated November 4, 2017
252 reviews

Filter

Filter

Phoenix, AZ

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
22 Ratings

252 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "I worked with inbound calls from customers interested in Home Equity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premier Lending Specialist III in Phoenix, AZ
    Former Employee - Premier Lending Specialist III in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Friendly atmosphere, good benefits and profit sharing

    Cons

    They tend to have some micro managers and some that are just plain moody, probably true in any company. They also have some very good ones.

    Advice to Management

    Listen to your employees, they are your direct link to your customers


  2. "Wells Fargo is a great company to work for with lots of opportunities for career advancement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Phoenix, AZ
    Current Employee - Personal Banker in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Lots of opportunities for career advancement with great salary health insurance, tuition reimbursement, 401K benefits and ability to earn quarterly incentives.

    Cons

    Wells Fargo has poor management skills, not so well trained team members, forces team members with sales pressures, and it lacks on supporting its employees.

    Advice to Management

    Spend time training employees and show support as needed.

  3. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Center Manager in Phoenix, AZ
    Current Employee - Contact Center Manager in Phoenix, AZ
    Recommends

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    I appreciate my coworkers and the diversity within our workplace.

    Cons

    Our Job Search is discouraging and overwhelming.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Associate in Phoenix, AZ
    Current Employee - Client Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Give a ton back to the community - great people to work with.

    Cons

    Pay discrepancies between FAs and their support staff is unfair based on work load and expectations

    Advice to Management

    Advocate more for administrative staff compensation


  5. Helpful (2)

    "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Phoenix, AZ
    Current Employee - Personal Banker in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Great benefits and culture. It's like a second family at work.

    Cons

    The only thing that I can think of is that they baby us too much, and don't treat us like adults. Rather I sometimes feel like I'm in high school and the teachers were always on our backs controlling everything we did.

    Advice to Management

    Give us a little space during the outbound initiative to be humans. We are not robots to be doing call after call without a five minute mental break.


  6. "Loan Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Loan Processor in Phoenix, AZ
    Current Employee - Home Loan Processor in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    decent base pay with 3 different ways to bonus each month.

    Cons

    The region I process for, the management is not all on the same page and the lending officer is not very approachable.

    One of the ways to bonus is customer surveys and you have to score a 5/5 or 10/10 for it to count for you, anything lower hits you negatively. They also aren't based on the questions about us a processors through the process but are about Wells Fargo as a company and if they would refer people to us and with everything in the news these last few years it seems almost impossible to get a perfect score, I have closed on loan in 2 weeks from application and still get 4/5.

    Advice to Management

    Get on the same page with the process and procedures and be more approachable.


  7. "Private Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Private Banker in Phoenix, AZ
    Former Employee - Private Banker in Phoenix, AZ

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Good feeder system from branches

    Cons

    Regional management is poor and blames low regional numbers on everyone but themselves. Fired many good district managers to cover their own backside. Lead to a stressful work environment and loss of talent.

  8. "Amazing company to work for and move up with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Private Business/Loan Underwriter in Phoenix, AZ
    Current Employee - Private Business/Loan Underwriter in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Professional environment, given all the training and utilities needed to exceed and standout. Easy to network and get foot in other aspects of the company

    Cons

    Downtown location requires paid parking. Parking at the building is pricy, if you don't mind walking a few blocks you can get paid parking at a cheaper garage


  9. "There's better out there as far as banking jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Decent benefits package but everything has a catch: up to 6% 401k match but you have to work there for a year before WF contributes, 18 days of pto to start but that's for vacation and sick time, up to $5k tuition reimbursement but they prorate it differently than most other employers.

    Cons

    Pay below market so do your research and negotiate, especially if you're a woman. I saw way more men being promoted faster than women so where you start will matter. Also, the yearly pay increases are very little. They will pay you as low as they can get away with. In my case, the workload was heavy and the people I supported demanding/unappreciative. Basically, if you work in a support roll, you will be treated as "the help." The management structure I was under had many kinks to work out. I didn't see my career going anywhere despite the fact that I'm very career oriented and hard working. Also, the HR department is terrible. It's an 800 number, of course. Good luck getting any help from them.

    Advice to Management

    Be more supportive of people's career aspirations. Actually, be more supportive in general. I would go weeks without hearing from my manager (at a different office but with access to a phone and email).


  10. "Consumer Loan Underwriter III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    My co-workers were awesome to work with

    Cons

    Advancement can be difficult if you don't know someone in the area you want in to

    Advice to Management

    Offer more class internally or online to help your employees advance in their careers within the bank.


Showing 252 of 18,065 reviews
Reset Filters