Wells Fargo Reviews in Phoenix, AZ | Glassdoor

Wells Fargo Phoenix Reviews

Updated September 20, 2018
567 reviews

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Phoenix, AZ Area

3.5
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
74 Ratings

567 Employee Reviews

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Pros
Cons
  • "Work/life balance can be non existent depending on your business line" (in 362 reviews)

  • "sales goals were a major part of the job" (in 1264 reviews)

More Pros and Cons

  1. "administrator manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrator Manager in Chandler, AZ
    Current Employee - Administrator Manager in Chandler, AZ
    Recommends
    Positive Outlook

    I have been working at Wells Fargo full-time (More than 8 years)

    Pros

    Cares about employees and customers

    Cons

    getting fines from cfpb and occ


  2. "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Phoenix, AZ
    Former Employee - Administrative in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Flexible schedule. Had a great boss and team of managers to work with.

    Cons

    Too many legal issues. Lots of employees with entitlement or privileged type attitudes. Industry of gossip.

  3. "5 years later..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Preservation Specialist in Chandler, AZ
    Current Employee - Home Preservation Specialist in Chandler, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Good work that helps people save their homes from foreclosure and most teams are really focused on that goal.

    Cons

    Pay is a bit lower than you would expect from such a crucial business unit especially since they took away bonus and didn't raise wages to compensate.


  4. "Excellent atmosphere and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Loan Processor in Phoenix, AZ
    Current Employee - Home Loan Processor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    The benefits and paid time off are awesome. The culture and atmosphere is very supportive and motivating. The grounds are also kept very clean. I never wake up dreading going to work.

    Cons

    Hard to promote/get in with another position. Seems only jobs available are either very low pay (ie a starter job) or very high paying job (meant for someone with loads of experience and a bachelors degree at least). There really is nothing available in the middle.

    Advice to Management

    Keep going and maintain the current culture.


  5. "Financial Crimes Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Crimes Specialist II in Chandler, AZ
    Current Employee - Financial Crimes Specialist II in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Lots of room for growth

    Cons

    Focused heavily on production and quality


  6. "Old fashioned bureaucrats"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineering in Phoenix, AZ
    Current Employee - Software Engineering in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 8 years)

    Pros

    Good work life balance and good benefits. 25 days of time off after 3 years of service.

    Cons

    Since the start of their cyber security kick about 3 years ago, my division has been in a downward trajectory and far more stressful. Everything is harder to do and requires an “Office Space” level of redundant process to do. Management continues to to believe that all employees, regardless of job function, are exactly the same. They then criticize staff for not doing work due to lack of access to systems that developers no longer have access to.

    Advice to Management

    If you choose to practice strict cyber security you need to hire the staff and have the policy to efficiently execute it. The one-size-fits-all IT policy is a disaster.


  7. "Technology Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Manager in Phoenix, AZ
    Former Employee - Technology Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than 8 years)

    Pros

    Flexibility, Opportunities to learn and grow within the company

    Cons

    Slower paces technology adoption (understandably)

  8. "Inbound Sales Specialist !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Sales Specialist in Phoenix, AZ
    Former Employee - Inbound Sales Specialist in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo (Less than a year)

    Pros

    Great environment, excellent support from team managers, good benefits, ample opportunities to build a career at Wells Fargo.

    Cons

    Over-the-phone clients can be abhorrent, which makes the job difficult to cope with sometimes.


  9. Helpful (1)

    "Get ready to sell your soul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time

    Pros

    -Paid training

    -The buildings are well air conditioned

    Cons

    -You are forced to lie. Do anything at all costs to hit your numbers. The customer will come in the next month after getting $120 worth of fees for their 6 new checking accounts they never asked for - but hey, you have to pay the bills somehow, right?

    -Incompetent management

    -Low pay salary for high stress and nothing of note to learn skill wise.

    -The corporate drone lifestyle.

    Advice to Management

    Just because you don't have a moral compass, don't force your employees to do the same.


  10. "Contract Technical Business Applications Analyst Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Chandler, AZ
    Former Contractor - Anonymous Contractor in Chandler, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo as a contractor (Less than a year)

    Pros

    Pay, Autonomy, Work from home, Local campus when wanted or needed to work in office.

    Cons

    Absolutely zero clear directive from Manager, Director or anyone on the team as to role boundaries or responsibilities. When provided work assignments and workbooks, again no clear goal, instructruction or communication. When I asked questions on calls or via email; I was treated as a someone whose qualifacations should be questioned. (I have been in CC Analyicts since its inception. I am a pioneer consultant in this field) So I would do the work I have done simililar work for years. I was told I was off target. When I was what the target was, I was told exactly what I had just performed.

    Advice to Management

    Get a Manager who is going to rein in or at the very least not be allowed to lead any employee or contractor. Why have a Manager if all they do acquiece to a PM? Too much viewpoints, not enough information or experience. Not once did they ask if I ran into similiar issues in the past.
    On boarding!! I had none. I was given a laptop, my email already had calls on the calendar and training scheduled which filled 60% of my time. I also had to do my compliance training; The time ratio only got worse.
    COMMUNICATION
    LEADERSHIP (from the right person)


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