Wells Fargo Phone Banker Reviews

Updated Sep 15, 2020

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3.6
65%
Recommend to a Friend
100%
Approve of CEO
Wells Fargo CEO Charlie Scharf
Charlie Scharf
6 Ratings
  1. Featured Review
    Helpful (38)

    "Company that cares about you"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Phone Banker II in Westlake, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time for more than a year

    Pros

    If you mess up you get coached and everyone is there to help The work environment is lively and the pay is good for what you have to do. Customer service isn't for everyone but if you don't let it get to you its an easy and good job.

    Cons

    None, this place is great

    Continue reading
  2. "Positive"

    5.0
    Current Employee - Phone Banker II in Columbia, SC

    I have been working at Wells Fargo full-time

    Pros

    They treat you like family and are always supportive

    Cons

    The shift bids are not always the best


  3. "Decent office job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Phone Banker Team Lead 

    I worked at Wells Fargo full-time for more than 3 years

    Pros

    Good benefits Ample and flexible pto Good work/life balance

    Cons

    Have to deal with challenging customers. Public reputation isn't the best.

  4. "Good Benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Phone Banker I in South El Monte, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time for more than a year

    Pros

    They have good benefit packages with medical, dental, vision, life insurance, and PTO

    Cons

    Lots of favoritism, people get promotions based off of how well they are liked by people, not because of their ability or qualifications to do the position.

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  5. "NBBC"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - NBBC Phone Banker in Fort Worth, TX

    I have been working at Wells Fargo full-time for more than 3 years

    Pros

    Benefits and the company is willing to work with you

    Cons

    I have no cons for wells fargo

  6. "Westlake"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Phone Banker I in Westlake, TX

    I have been working at Wells Fargo full-time

    Pros

    Great people, always have someone there to help

    Cons

    Parking sucks you have to park far

  7. "Not bad"

    4.0
    Current Employee - Phone Banker 

    I have been working at Wells Fargo full-time

    Pros

    Good pay, good benefits, team work oriented

    Cons

    Being on the phones all day is stressful, not a job everyone can handle

  8. "Good job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Phone Banker II 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time for more than a year

    Pros

    It was a decent working environment. Good supervisors. Great paternity leave for fathers.

    Cons

    Pay was good but not great.

  9. "Great place to work"

    4.0
    Former Employee - Phone Banker in San Antonio, TX

    I worked at Wells Fargo full-time

    Pros

    managers go the extra mile to really help you

    Cons

    Unreasonable grading system to which they really enforce and penalize for everything you do wrong

  10. "..."

    1.0
    Current Employee - Phone Banker in Sacramento, CA

    I have been working at Wells Fargo full-time

    Pros

    Great to be able to work from home

    Cons

    Not great a training program

    Continue reading
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