Wells Fargo Reviews in Provo, UT | Glassdoor

Wells Fargo Provo Reviews

Updated February 20, 2017
28 reviews

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Provo, UT Area

4.0
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
2 Ratings

28 Employee Reviews

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Pros
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  1. Helpful (2)

    "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Provo, UT
    Current Employee - Personal Banker in Provo, UT
    Recommends
    Positive Outlook

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    - Multiple Career Options
    - Great Benefits (PTO, Insurance, 6% 401k Match)
    - Wants to help clients have a successful financial future

    Cons

    - Stress Changes from branch to branch
    - Advancements can be political

    Advice to Management

    Look to create an equal atmosphere throughout the company.


  2. Helpful (1)

    "Lead Teller review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller in Provo, UT
    Current Employee - Lead Teller in Provo, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Great company in terms of training and they really want to help promote you within the company.

    Cons

    Wells Fargo recently changed the starting pay for tellers to $13.50 which is only $0.50 less than what they typically pay lead tellers who are often helping train new tellers.


  3. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teller in Orem, UT
    Former Employee - Lead Teller in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great pay, great experience.

    Cons

    Poor management, mainly the branch manager.

    Advice to Management

    Listen to employees.


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  5. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in American Fork, UT
    Current Employee - Teller in American Fork, UT
    Positive Outlook

    I have been working at Wells Fargo part-time (More than a year)

    Pros

    Decent Pay, really good benefits and time off, even for part time employees.

    Cons

    A huge focus on sales


  6. Helpful (1)

    "Great Company, Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager II in Provo, UT
    Former Employee - Service Manager II in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Training: you will get some of the best training on the market. You learn things that really make a difference in all interactions with people.

    Cons

    Management: That training can be taken in many ways and is often taken in a way that you must offer products that aren't always necessary. Management twists things to get employees to do things that are sometimes unethical. But the company is SET UP to be EXTREMELY ethical.

    Advice to Management

    Train you employees to become more fiduciary than sales people. Your customers will be happier and your employees will feel better about actually doing the right things for the CLIENTS rather than the PRODUCTS.


  7. "Grateful for the experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller At Wells Fargo in Orem, UT
    Former Employee - Teller At Wells Fargo in Orem, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time

    Pros

    Learned so much about hitting sales goals, and they expect a LOT out of you, so other jobs are a breeze.

    Cons

    They don't always deliver on what they promise you and dock you on your performance if you don't push a customer to sign up for something during every transaction.

    Advice to Management

    Stick to your word and think about the limits you're pushing your employees to reach.


  8. "work somewhere else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I in American Fork, UT
    Former Employee - Personal Banker I in American Fork, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Decent pay and benefits
    Big name to put on your resume

    Cons

    Terrible atmosphere
    Micro management
    Limited opportunities for career growth
    High sales pressure
    Poor sales quality and dishonesty is common
    Cutthroat mentality

    Advice to Management

    Micromanagement and sales pressure drove me to leave the company. I waited a few months after my resignation to submit this review to let everything in my mind settle. Coaching by positive reinforcement as opposed to using fear, bullying, threatening, and demeaning employees at all levels would increase retention and morale. I would love to see Wells Fargo live up to its vision and values, but from my experience it has a Ways to go.


  9. "It's kind of like selling your soul for money."

    Star Star Star Star Star
    • Culture & Values
    • Comp & Benefits
    Current Employee - Loan Officer in Orem, UT
    Current Employee - Loan Officer in Orem, UT
    Doesn't Recommend

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Wells Fargo pays most of it's employees really well. The work is rewarding as a loan officer. Some of my co-workers were wonderful people and good friends.

    Cons

    For me, the biggest con was my management. My direct manager was demanding, and tried to scare me into selling product everyday. Sadly, I was happiest when she was not in the office; which happened way too often. Also, my regional manager was totally unethical in my opinion.

    Advice to Management

    Listen to your employees and manage them how they need and want to be managed. Do a better job of empowering your employees to reach the big, bad, corporate's expectations of each employee.


  10. "Wouldn't work for WF again"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Orem, UT
    Former Employee - Sales Manager in Orem, UT
    Doesn't Recommend
    No opinion of CEO

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    Sent me to Des Moines for training

    Cons

    was working sales, it was awful


  11. "Great place that's kept me for over 6 years!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager I in Provo, UT
    Current Employee - Store Manager I in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Growth potential. Salary. Benefits. 401k matching. Motivated environment.

    Cons

    Anything retail is difficult.

    Advice to Management

    Be willing to change and be flexible



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