Wells Fargo Reviews in Raleigh-Durham, NC | Glassdoor

Wells Fargo Raleigh Reviews

Updated February 21, 2019
149 reviews

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Raleigh-Durham, NC Area

3.2
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
17 Ratings

149 Employee Reviews

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Pros
Cons
  • "Sometimes difficult work life balance" (in 381 reviews)

  • "with out the sales goals can get complacent" (in 1281 reviews)

More Pros and Cons

  1. "Excellent experience"

    StarStarStarStarStar
    Former Intern - Wealth and Investment Management in Raleigh, NC
    Former Intern - Wealth and Investment Management in Raleigh, NC

    I worked at Wells Fargo as an intern (Less than a year)

    Pros

    Great people, competitive place, good pay for intern

    Cons

    Management is shaky, takes a while to hear back


  2. Helpful (1)

    "Good place to start a career and gain experience. But not a place to have a long term career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Raleigh, NC
    Current Employee - Personal Banker in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Work life balance
    401k and benefits

    Cons

    Pay is low based on experience. No raises. Always shorthanded. Low raises on promotions. Have to be liked by your manager to be promoted instead of being based on performance. Moral because of the company's allegations.

    Advice to Management

    Promote based on performance and not because if you have personal issue with the employee.

  3. Helpful (1)

    "Great Benefits, high expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Raleigh, NC
    Current Employee - Teller in Raleigh, NC
    Recommends
    Positive Outlook

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Benefits, experience and room to grow

    Cons

    to much depends on your direct supervisor as far as how your experience will go


  4. Helpful (1)

    "Its a great job, the management team shows lots of favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller in Raleigh, NC
    Current Employee - Lead Teller in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits and great PTO

    Cons

    Sales seem to be coming back

    Advice to Management

    Treat people all the same


  5. "Liaison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Steady
    Good health benefits
    Paid time off

    Cons

    Steady
    Dead end
    No flexibility
    Processing


  6. "Great Company, Great Benefits, Great Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Mortgage Associate in Raleigh, NC
    Former Employee - Home Mortgage Associate in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo part-time (More than 5 years)

    Pros

    A company that cares about not only its employees, but the local communities that they're apart of. Great PTO/maternity leave.

    Cons

    I wish that they would allow more positions to stay on remote when possible - had to leave due to a military move and could have absolutely done my job from home.


  7. "Full stack .net devloper"

    StarStarStarStarStar
    Current Employee - .NET Developer in Cary, NC
    Current Employee - .NET Developer in Cary, NC

    I have been working at Wells Fargo (Less than a year)

    Pros

    Good learning opportunity, worked on new technolgy

    Cons

    There are nothing to say

  8. "Cash Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utility Clerk in Morrisville, NC
    Current Employee - Utility Clerk in Morrisville, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    Closed facility, no face/face contact, relaxed environment. Good benefits.

    Cons

    Stated hours: OT as needed. Actual hours: mandatory overtime, extremely long hours, i.e.: 50-60+,

    Advice to Management

    Hire more qualified staff, evaluate current staff on site for capability, experience and competency.


  9. Helpful (3)

    "Micromanaging and quick to throw the book at you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Raleigh, NC
    Former Employee - Bank Teller in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo part-time (Less than a year)

    Pros

    Friendly co workers. Although somewhat off balanced energy in the sense that I think the micromanaging of employees will take a toll on anyone’s sanity and sense of self if you take it for so long!

    Cons

    The micromanaging truly made me lose who I thought I was in the process. All the amazing life experiences I have had with customer service at other jobs, I was unable to bring them to the table and let ME SHINE. You have to “shine” according to script and it becomes robotic as heck! It made it so difficult to connect with customers on a human to human experience because the constant shadowing and micromanaging of the manager behind your back making sure you followed step A B C of their outlines script. Yes. Script. The steps of SHINE represent smile, handshake, introduce yourself, and so on. I can’t even remember now but you’ll be required to remember on the job which made it extremely mind clouding to juggle a robotic script while being a human at the same time. I think a lot of my customers could sense the insincerity in the way we threw pitches at them and it would create a strain of energy within myself and how other employees interacted with one another. I understand that a bank needs procedure, safety guidelines, protocol, but scripts??? If someone can make it through 2-3 intense interviews, I would think that the new employee’s ethics and character would be permissible to allow for individual growth.... but NO. Might as well hire anyone off the street with no customer service background, character or integrity because well, the script will get them in line with our vision! Prior to even working with WF, my family (who left banking with WF) would be frustrated with the phony over zealous “here to help” robotic mentality they portray. It’s a smoke screen. Let your customers shine in their special ways and in their God given gifts and if you see anything that is unethical then realign the mentality of the employee. Don’t clip the birds wings before you see how far they spread! Unfortunately WF hires these amazing people on board with the company to just surprise them with scripts and breathing down their backs, it is insulting as well as ridiculing. I am a very adaptable person but this place requires you to be used to maladaptive tendencies. Listen to your employees.

    Advice to Management

    Relax!!!


  10. Helpful (1)

    "VP Financial Crimes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Financial Crimes in Raleigh, NC
    Former Employee - Vice President Financial Crimes in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Good salaries, pay is somewhat high.

    Cons

    Many people are not good people, don't have people skills.


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