Wells Fargo Reviews in Reno, NV | Glassdoor

Wells Fargo Reno Reviews

Updated November 12, 2017
49 reviews

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Reno, NV

3.5
StarStarStarStarStar
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
5 Ratings

49 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Premier Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premier Banker in Reno, NV
    Current Employee - Premier Banker in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Benefits like PTO and matched 401k. It's probably the best position on the retail side. You are respected and paid well. I get to deepen relationships with affluent people. I mine data and develop team members to find affluent opportunities.

    Cons

    Growth beyond this point is challenging. It requires management experience or a college degree. This is fair, it's just a road block. Stuck at about $65-$75k annual.

    Advice to Management

    Training programs to provide opportunities for talented bankers to get beyond retail.


  2. "Bad experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Banker in Reno, NV
    Former Employee - Phone Banker in Reno, NV
    Doesn't Recommend

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Learn about finances, managing funds.

    Cons

    Micro management, pressure to sell products and services.

  3. "Phone banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Banker in Reno, NV
    Current Employee - Phone Banker in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Great benefits. Most supervisors willing to help you grow in the company.

    Cons

    Those couple of supes that like to micro manage


  4. "Assisting customers on a daily basis and developing the team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager in Reno, NV
    Current Employee - Assistant Branch Manager in Reno, NV
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Great benefits, and workplace accommodations.

    Cons

    Workplace conflict, development, and getting to know employees individually seems to be lacking from upper management. Priorities are not in the right place. This particular position has no meaning to this company anymore, making it challenging to feel validated in your role.

    Advice to Management

    Focus on your team and developing them, and lead by example.


  5. "Phone banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Banker II in Reno, NV
    Current Employee - Phone Banker II in Reno, NV

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    good benefits and paid time off

    Cons

    not a lot of room for growth


  6. Helpful (3)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Reno, NV
    Former Employee - Customer Service Representative in Reno, NV
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Its a good company, worked there for 7 1/2 years and went through up and downs, but the people that I worked with were mostly wonderful, when I mean people I mean co-workers . Pay is competitive and benefits are excellent, overall I was satisfied with my time there financially speaking.

    Cons

    Management and leadership is out of touch, they have been there forever and they do not seem to care about the workers, they have a different view, they always look at your from their perspective, never from your shoes, if they were to take calls from customers for a single day they would probably quit.

    Advice to Management

    Start focusing on your employees, treat them right, understand what they go through, especially since they are your first line of contact with your customers.


  7. "Great in theory, poor in execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Reno, NV
    Former Employee - Branch Manager in Reno, NV
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    World class learning and development, inspirational vision and values

    Cons

    Executive leadership is disconnected from the day-to-day operations, rewards systems do not support the vision and values and encourage bad behavior

    Advice to Management

    Talk to people on the ground floor more often. Stop taking advice from Gallup and other big consulting firms - build relationships with your people.

  8. "sr business specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reno, NV
    Current Employee - Anonymous Employee in Reno, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time

    Pros

    credit education underwriting school was great

    Cons

    not enough hours to complete all tasks

    Advice to Management

    work with us.


  9. "Saturday Shifts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker II – Registered in Reno, NV
    Current Employee - Personal Banker II – Registered in Reno, NV
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Benefits (vision, health, HSA, dental, legal, disability- long term and short term), Incentives (quarterly and annually), Training, Licensing, Paid Time Off

    Cons

    Since when did Banking become so corporate that they had Saturday shifts? It wouldn't be so bad if the schedules rotated, but frequently employees are left with split days off and mandatory overtime. Customers also have a hard time understanding that Saturdays are not regular banking days and funds aren't applied until Monday.

    Advice to Management

    Continue to be proactive with your teams. Try to dial in your focus and goals so that the teams have a clearer understanding of what's expected. Get more staffing so you don't run stores short staffed.


  10. "Wells Fargo is a awesome place to work..Reno Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Reno, NV
    Former Employee - Team Lead in Reno, NV
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 8 years)

    Pros

    Great benefeits, Paid time off 401 k plan

    Cons

    Real strict attendance policy, Upper Management needs to be overlooked

    Advice to Management

    At times you should be able to think out of the box


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