Wells Fargo Reviews | Glassdoor

Wells Fargo Reviews

Updated February 18, 2017
14,821 reviews

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Full-time Part-time

3.5
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
328 Ratings

14,821 Employee Reviews

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Pros
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More Pros and Cons

  1. Featured Review

    Helpful (146)

    "Strong Company with lots of opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    Wells Fargo has great benefits (PTO, Medical, 401k retirement, etc) and opportunities for career advancement. My fellow team members are like a second family.

    Cons

    While career development is encouraged, you still have to own it. They do provide resources to help along the way.

    Advice to Management

    Be sure to keep future focused and provide the resources when and where needed.


  2. Helpful (388)

    "Cross Sell or Unemployment, Wells Fargo Only Wants Employees To Sell Customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo (More than 5 years)

    Pros

    Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

    Cons

    Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

    Advice to Management

    Cross sell expectations are going to destroy the customers experience after all tenured employees are fired. All that will be left are employees that cross sell and could not resolve a true complex issue.


  3. "Premier Phone Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premier Banker in Salem, OR
    Current Employee - Premier Banker in Salem, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Benefits; PTO; plenty of advancement opportunities; great pay

    Cons

    None that I can think of

    Advice to Management

    I love my job.


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  5. "Good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Wells Fargo full-time

    Pros

    Good benefit, decent compensation, and commitment to community service.

    Cons

    Very bureaucratic in structure, but senior managers are often willing to work with you to get things done.

    Advice to Management

    Invest in technology.


  6. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo full-time

    Pros

    Great atmosphere and coworkers are helpful

    Cons

    Telework is not conducive for networking

    Advice to Management

    None


  7. "Awesome Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Phone Banker
    Current Employee - Phone Banker
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    PTO is great. Pay is pretty good. I work at one of the centers, in the call center portion as a phone banker, and at least at my center they encourage us to go further and apply for positions within the center but off phones like an analyst or engineer or at one of the banks. There are many opportunities.

    Cons

    I don't really have any complaints of Wells Fargo itself, perhaps the actual job as a phone banker and wish that we had a little bit more tools at our disposal. Again, overall, still a great company to work for!

    Advice to Management

    Can only speak about my day to day management and they are great!


  8. "Phone Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Banker in El Monte, CA
    Current Employee - Phone Banker in El Monte, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Great learning environment, set shift but easy to switch days, good work life balance, everyone is friendly and helpful, expectations are clear, good benefits, never felt like just a number

    Cons

    Somtimes people arent so nice, becomes repetitive after time, it seems like one of the elevators is always broken 😂


  9. "Not too bad here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Mortgage Consultant in Chesterfield, MO
    Current Employee - Home Mortgage Consultant in Chesterfield, MO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Invest a lot in training. Huge company, and room for growth is great. Diverse staff. Tons of loan product options for customers. Huge book of business, tons of leads.

    Cons

    Over compliant, recent bad media, should give a salary and not a draw. At busy time, loans can take forever to close depending on the region you work in which gives a bad name among Realtors in the market "Big Bank".

    Advice to Management

    Speed up the back end process.


  10. "Banker Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Wells Fargo part-time

    Pros

    Good amount of Paid Time Off, job isn't too hard, no late night hours

    Cons

    Some branches make all their part time tellers work EVERY Saturday. Prohibited from talking salaries with other employees.


  11. "Great benefits but get used to the process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Associate II
    Current Employee - Business Associate II
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 8 years)

    Pros

    Benefits, 401k match 6%, stability

    Cons

    Process, no autonomy, hourly employees are treated much differently, no remote access



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