Wells Fargo Reviews | Glassdoor

Wells Fargo Reviews

Updated February 20, 2017
14,830 reviews

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3.5
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
328 Ratings

14,830 Employee Reviews

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More Pros and Cons

  1. Featured Review

    Helpful (146)

    "Strong Company with lots of opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    Wells Fargo has great benefits (PTO, Medical, 401k retirement, etc) and opportunities for career advancement. My fellow team members are like a second family.

    Cons

    While career development is encouraged, you still have to own it. They do provide resources to help along the way.

    Advice to Management

    Be sure to keep future focused and provide the resources when and where needed.


  2. Helpful (388)

    "Cross Sell or Unemployment, Wells Fargo Only Wants Employees To Sell Customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo (More than 5 years)

    Pros

    Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

    Cons

    Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

    Advice to Management

    Cross sell expectations are going to destroy the customers experience after all tenured employees are fired. All that will be left are employees that cross sell and could not resolve a true complex issue.


  3. "Home Mortgage Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time

    Pros

    Great benefits with a large national lender that had the largest pool of lending funds

    Cons

    High pressure based on sales goals that seemed unattainable


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  5. "Ups and Downs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Lead Teller in Charlotte, NC
    Former Employee - Lead Teller in Charlotte, NC
    Recommends

    I worked at Wells Fargo full-time (More than a year)

    Pros

    I'm a people person so I loved goingband talking with customers and employees. I got attached and it made going to work fun. They reimburse for college, that's a huge plus! They also pay for you to volunteer even if it's during working hours. If your branch meets goals then you get rewarded with breakfast or lunch sometimes. 401k match is also a plus! Pay is decent.

    Cons

    Sales goals are the worst unless you're good at helping 3 customers decide they want new accounts. Most of the time depending on the branch you can get 1 "walk over" to the banker but then you can also get in trouble by not doing the walk overs. You also have to get 3 no's from the customer before it's acceptable to stop asking them to meet with a banker.

    Advice to Management

    Don't micro manage. Allow people to tell you what they did wrong and ask them how they think they can fix it.


  6. "teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo part-time

    Pros

    opportunity for career advancement into banker side

    Cons

    meeting goals can be stressful but with the change in the way we count sales this will improve


  7. "275k employees in over 30+ states so depends greatly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Top of the house leaders are working very hard
    Annual employee survey is given lots of attention
    Resources are ubiquitous and benefits are excellent.
    Tons of opportunity for growth
    Robust training and education

    Cons

    Your salary when you arrive will not change even if you are promoted or an all star so you better negotiate well
    Top heavy with chiefs and differing opinions are viewed as complaining
    Inflexible in any and all areas due to being over regulated by the government
    If you are a straight white male you will be made aware of your privileged life frequently through diversity education

    Advice to Management

    360 surveys ahould be required on all managers because the Q12 wont uncover weak managers
    Reduce levels of management so leadership can understand what is going on


  8. "Premier Phone Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premier Banker in Salem, OR
    Current Employee - Premier Banker in Salem, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Benefits; PTO; plenty of advancement opportunities; great pay

    Cons

    None that I can think of

    Advice to Management

    I love my job.


  9. "Good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Wells Fargo full-time

    Pros

    Good benefit, decent compensation, and commitment to community service.

    Cons

    Very bureaucratic in structure, but senior managers are often willing to work with you to get things done.

    Advice to Management

    Invest in technology.


  10. "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Tigard, OR
    Current Employee - Personal Banker in Tigard, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Great benefits
    They care about your career advancement.
    The hours aren't that bad.
    Things are looking bright for the front line of the bank.

    Cons

    Management
    Low paid?
    Certain people

    Advice to Management

    To the younger managers, remember to learn to be leader.


  11. "Awesome Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Phone Banker
    Current Employee - Phone Banker
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    PTO is great. Pay is pretty good. I work at one of the centers, in the call center portion as a phone banker, and at least at my center they encourage us to go further and apply for positions within the center but off phones like an analyst or engineer or at one of the banks. There are many opportunities.

    Cons

    I don't really have any complaints of Wells Fargo itself, perhaps the actual job as a phone banker and wish that we had a little bit more tools at our disposal. Again, overall, still a great company to work for!

    Advice to Management

    Can only speak about my day to day management and they are great!



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