Wells Fargo Reviews | Glassdoor

Wells Fargo Reviews

Updated December 17, 2017
17,458 reviews

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3.5
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
1,448 Ratings

17,458 Employee Reviews

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More Pros and Cons

  1. Featured Review

    Helpful (53)

    "Ample Opportunity for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Banker II in Westlake, TX
    Current Employee - Phone Banker II in Westlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Wells Fargo treats each and every employee as an asset by encouraging employees to continuously learn and grow both individually and as a team. I have never worked for a company that focuses so intensely on supporting its' employees through coaching, mentoring, and encouraging career development.

    Cons

    The only cons involved in working for Wells Fargo involve those barriers that employees may create as a result of poor adherence to schedule, or not reaching out to ask questions when necessary.

    Advice to Management

    Most always do, but make sure to say good morning to each and every one of your team members! It really makes a difference and makes being at work feel like being home!


  2. Helpful (429)

    "Cross Sell or Unemployment, Wells Fargo Only Wants Employees To Sell Customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo (More than 5 years)

    Pros

    Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

    Cons

    Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

    Advice to Management

    Cross sell expectations are going to destroy the customers experience after all tenured employees are fired. All that will be left are employees that cross sell and could not resolve a true complex issue.

  3. "business systems consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Consultant in Minneapolis, MN
    Current Employee - Business Systems Consultant in Minneapolis, MN
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Freedom to set your own work timelines

    Cons

    dependence on factors outside your control


  4. "Liked my job but they closed the site."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The benefits were great and I enjoyed what I did. My co workers were awesome to work with. Would never have left.

    Cons

    Sales goals were over the top. They pushed you to sell more accounts to customers even if they didn't need or want them.

    Advice to Management

    My immediate supervisors were awesome. They were always there to help when you needed it. Corporate management was another story.


  5. Helpful (1)

    "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great benefits, and great compensation.

    Cons

    Environment and leadership needs to change.


  6. "Leadership Pipline Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    401k match, flexible hours, easy

    Cons

    dry, slow paced, first year is rough


  7. "Contact Center Team Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time

    Pros

    Opportunity for advancement was made available

    Cons

    Management played favoritism and.

  8. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Virginia Beach, VA
    Current Employee - Personal Banker I in Virginia Beach, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Wells is a great company to work for. There's endless opportunities to grow.
     They offer amazing benefits, such as Tuition assistance up to $5000/year. But most importantly, they put their people first.

    Cons

    It is a lengthy application process. Even when you're looking to promote from within.


  9. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    This is a great place to work with tons of advancement opportunities.

    Cons

    I cannot think of any negatives. I would definitely recommend.


  10. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Minneapolis, MN
    Current Employee - Bank Teller in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Great company morals, Great opportunity to grow advance or move around. Good L&D departments to help personal development. The new focus on Customer Experience over sales goals leads to an overall positive work environment. Benefits are above average for most companies

    Cons

    Large scale Businesses such as these do tend to lose focus a bit. From customer service. Due to over communication.

    Advice to Management

    Continue focus on Customer Experience. Shorten communication. Current daily branch meeting (needed) pop computer videos.....Managers spend large amounts of weekly schedule on phone meetings. Not managing Customer Experience


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