Wells Fargo Reviews | Glassdoor

Wells Fargo Reviews

Updated September 23, 2017
16,660 reviews

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3.5
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
1,098 Ratings

16,660 Employee Reviews

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More Pros and Cons

  1. Featured Review

    Helpful (9)

    "Ample Opportunity for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Banker II in Westlake, TX
    Current Employee - Phone Banker II in Westlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Wells Fargo treats each and every employee as an asset by encouraging employees to continuously learn and grow both individually and as a team. I have never worked for a company that focuses so intensely on supporting its' employees through coaching, mentoring, and encouraging career development.

    Cons

    The only cons involved in working for Wells Fargo involve those barriers that employees may create as a result of poor adherence to schedule, or not reaching out to ask questions when necessary.

    Advice to Management

    Most always do, but make sure to say good morning to each and every one of your team members! It really makes a difference and makes being at work feel like being home!


  2. Helpful (421)

    "Cross Sell or Unemployment, Wells Fargo Only Wants Employees To Sell Customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo (More than 5 years)

    Pros

    Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

    Cons

    Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

    Advice to Management

    Cross sell expectations are going to destroy the customers experience after all tenured employees are fired. All that will be left are employees that cross sell and could not resolve a true complex issue.

  3. Helpful (56)

    "Vice President - UX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in San Francisco, CA
    Current Employee - Vice President in San Francisco, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    People & management of immediate work group, work-life balance, stock purchase plan, 6% 401k matching, learning & development opportunities, many long-term employees, flexibility, medical & dental benefits, family-friendly, very generous leave & vacation time

    Cons

    Ethics & management at high level, lower compensation/salary than other companies, no/minimal raises & bonuses for high-performing long term employees

    Advice to Management

    Upper management ruined WF reputation by acting illegally, causing culture & morale to decline and reduced bonuses for everyone. Lower level employees suffered the most.


  4. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Charlotte, NC
    Former Employee - Teller in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo part-time (More than a year)

    Pros

    inclusive, supportive, good compensation, organized

    Cons

    rigid structure, management doesn't have power, therefore no change


  5. "Branch Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo full-time

    Pros

    experience, team member engagement, salary, leadership

    Cons

    sales driven, high accountability,


  6. "Wells Fargo is a great place for work life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Risk Analytics Consultant in Charlotte, NC
    Current Employee - Credit Risk Analytics Consultant in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Fantastic place to work. There is far better stability in comparison to other banking companies.

    Cons

    Like other large organizations change is heavily burdened with regulations.

    Advice to Management

    Be the big bank but be nimble like a small company.


  7. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time

    Pros

    Diversity Great 401k Great Health Benefit/ No sales goal/ Team orientated

    Cons

    Average competitive pay/Low bonus comp

  8. "Wells Fargo offers great stability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Salt Lake City, UT
    Former Employee - Supervisor in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 8 years)

    Pros

    Great reputation and learning opportunities. Job stability/security.

    Cons

    Too much bureaucracy and the incentives to work are not competitive

    Advice to Management

    Empower your employees and offer more ways to develop a career


  9. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wells Fargo part-time

    Pros

    Plenty of room to grow

    Cons

    Too much of a seller based company


  10. "Reviewing Wells Fargo Teller Position"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Not a bad work environment

    Cons

    Long and difficult work shifts

    Advice to Management

    Keep up the good work


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