Wells Fargo Reviews | Glassdoor

Wells Fargo Reviews

Updated July 17, 2018
18,906 reviews

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3.5
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
2,136 Ratings

18,906 Employee Reviews

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Pros
Cons
  • "Work/life balance can be non existent depending on your business line" (in 356 reviews)

  • "No "product sales goals" have been replaced by "branch growth"" (in 1252 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (155)

    "Ample Opportunity for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Banker II in Westlake, TX
    Current Employee - Phone Banker II in Westlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Wells Fargo treats each and every employee as an asset by encouraging employees to continuously learn and grow both individually and as a team. I have never worked for a company that focuses so intensely on supporting its' employees through coaching, mentoring, and encouraging career development.

    Cons

    The only cons involved in working for Wells Fargo involve those barriers that employees may create as a result of poor adherence to schedule, or not reaching out to ask questions when necessary.

    Advice to Management

    Most always do, but make sure to say good morning to each and every one of your team members! It really makes a difference and makes being at work feel like being home!


  2. Helpful (1)

    "Full time Lead Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teller in Houston, TX
    Former Employee - Lead Teller in Houston, TX
    Recommends
    Positive Outlook

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Stable hours
    Good training program
    Strong management support
    Great benefits
    Paid Holidays (closed on federal holidays)
    Flexible PTO system

    Cons

    Difficult to advance in career
    Customers feel entitled

  3. Helpful (2)

    "Reluctantly Looking For Another Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Consultant
    Current Employee - Business Systems Consultant
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    Great people. 6% match on 401k. Great work/life balance. I work remotely. Others work remotely part time. Nice to work for a large company.

    Cons

    Raises are minimal. It is difficult to move to other departments (instead they move you around). I spent my own time and money for additional project management training and new IT skills; unfortunately, that did not open doors for me, when I applied for internal jobs. Maybe that is because I work remotely?

    Advice to Management

    Please let employees work in other parts of the bank, instead of being pigeon-holed into one part of the bank.


  4. Helpful (2)

    "Great place to work post-2016"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager III
    Current Employee - Branch Manager III
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Highly competitive benefits package, new hires start with 16 total days PTO, decent insurance package, generous paternity leave.

    Low pressure environment. Very low sales goals.

    Cons

    Brand reputation is at an all time low. You become cautious when telling people where you work.

    The abolishment of sales goals post-2016 = substantially less bonus income.

    Advice to Management

    Continue to invest in team members’ salaries and benefits and you will stop the exodus of talent that occurred when you harmed our reputation through obscene and unethical sales practices.


  5. "Business Support consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Great boss, great company,great benefits

    Cons

    Employee layoffs at several southern California installations.

    Advice to Management

    None


  6. "Online Customer Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time

    Pros

    Good amount of training, minimum wage was increase to $15/hr on the first quarter of 2018.

    Cons

    Management needs more training and preparation to help their teams.

    Advice to Management

    Improve the amount of training about team management.


  7. "Operations Clerk"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo part-time (More than a year)

    Pros

    Good benefits even for part timers

    Cons

    Work is demanding too much of your time. Part timers work full time hours on busy days.

  8. "Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time

    Pros

    This is a wonderful company to work for and there are endless opportunities for growth.

    Cons

    Each time you get promoted you have to interview again.


  9. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Campbell, CA
    Former Employee - Anonymous Employee in Campbell, CA

    I worked at Wells Fargo (Less than a year)

    Pros

    Great Management, In-depth training, friendly atmosphere

    Cons

    Work Saturdays and open until 6pm


  10. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Bensalem, PA
    Current Employee - Anonymous in Bensalem, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo part-time (More than a year)

    Pros

    Can be a fun learning experience.

    Cons

    Work life balance.
    Benefits
    No overtime

    Advice to Management

    Treat tellers better because they are the front line of the company.


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