Wells Fargo Reviews | Glassdoor

Wells Fargo Reviews

Updated September 19, 2017
16,624 reviews

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3.5
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
1,081 Ratings

16,624 Employee Reviews

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More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Ample Opportunity for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Banker II in Westlake, TX
    Current Employee - Phone Banker II in Westlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Wells Fargo treats each and every employee as an asset by encouraging employees to continuously learn and grow both individually and as a team. I have never worked for a company that focuses so intensely on supporting its' employees through coaching, mentoring, and encouraging career development.

    Cons

    The only cons involved in working for Wells Fargo involve those barriers that employees may create as a result of poor adherence to schedule, or not reaching out to ask questions when necessary.

    Advice to Management

    Most always do, but make sure to say good morning to each and every one of your team members! It really makes a difference and makes being at work feel like being home!


  2. Helpful (421)

    "Cross Sell or Unemployment, Wells Fargo Only Wants Employees To Sell Customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo (More than 5 years)

    Pros

    Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

    Cons

    Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

    Advice to Management

    Cross sell expectations are going to destroy the customers experience after all tenured employees are fired. All that will be left are employees that cross sell and could not resolve a true complex issue.

  3. Helpful (56)

    "Vice President - UX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in San Francisco, CA
    Current Employee - Vice President in San Francisco, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 10 years)

    Pros

    People & management of immediate work group, work-life balance, stock purchase plan, 6% 401k matching, learning & development opportunities, many long-term employees, flexibility, medical & dental benefits, family-friendly, very generous leave & vacation time

    Cons

    Ethics & management at high level, lower compensation/salary than other companies, no/minimal raises & bonuses for high-performing long term employees

    Advice to Management

    Upper management ruined WF reputation by acting illegally, causing culture & morale to decline and reduced bonuses for everyone. Lower level employees suffered the most.


  4. "distribution consultatnt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Wells Fargo part-time (Less than a year)

    Pros

    are good with continuing education

    Cons

    it is kinda hard to move around the company once your already in a department

    Advice to Management

    they do like leadership


  5. "I'm proud to be a part of the Wells Fargo family for 30 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business/Market Segment Manager III in Portland, OR
    Current Employee - Business/Market Segment Manager III in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo (More than 10 years)

    Pros

    I have had the opportunity to reinvent myself over and over at Wells. I started as a teller.

    We stay true to our vision and values. We don't waiver in Wealth Management the clients experience is first and foremost important.

    Cons

    As we keep up with client facing technology or internal technology could use improvement. Particularly around transparency of client information. And keeping in line with regulations .


  6. "great place to work and learn more about customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    everything is great and you will feel the same way as well

    Cons

    none whatsoever. I loved working here


  7. "Great Company to Start a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Saint Louis, MO
    Former Employee - Operations Specialist in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    career flexibility, decent pay, competitive benefits, 401(k)

    Cons

    i cant think of a reason not to start a career here.

  8. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time

    Pros

    Forward-looking company, opportunity for advancement, full benefits offered to both part-time and full-time employees, willingness to work with scheduling

    Cons

    Some managers have advanced to their position too quickly (within 1 year of having any banking experience) and are not as knowledgeable as they could be, growing pains of a corporation that was smeared through the media and became known to have bad culture (bad culture is difficult to correct)


  9. "Great for shareholders... Boring for Bankers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ABF Analyst in Charlotte, NC
    Former Employee - ABF Analyst in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Competitive pay and balance sheet that allows you to compete with the more traditional bulge brackets

    Cons

    Conservative Credit Policy makes it harder to win deals, hasn't built the brand of the more traditional bulge brackets

    Advice to Management

    Give more resources to the investment bank


  10. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Laguna Beach, CA
    Current Employee - Personal Banker in Laguna Beach, CA

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    benefits, PTO, Health Ins etc...

    Cons

    hard to transfer out of retail


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