Wells Fargo Reviews in San Jose, CA | Glassdoor

Wells Fargo San Jose Reviews

Updated September 19, 2018
81 reviews

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San Jose, CA

3.9
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
8 Ratings

81 Employee Reviews

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Pros
Cons
  • "Sometimes difficult work life balance" (in 372 reviews)

  • "Can be hard to reach sales goals" (in 1273 reviews)

More Pros and Cons

  1. "SVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Brokerage Manager in San Jose, CA
    Current Employee - Regional Brokerage Manager in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Management solicits feedback, both negative and positive. They want to get better. They change policies if shown they don't make sense. They care about people and try hard to make it a good place to work.

    Cons

    Recent bad news has been a drag on the company and the stock.

    Advice to Management

    Continue to care about employees, don't change policies for the worse because of the bad news and stock price drag.


  2. "Lead teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teller in San Jose, CA
    Former Employee - Lead Teller in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Pto and 401 k, easily promoted if well known

    Cons

    Short staffed people are always leaving not enough people hired

    Advice to Management

    Don’t play favorites

  3. "CSSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Decent pay and my direct manager was decent.

    Cons

    Too sales driven and they don't care about their clients.


  4. "Personal Banker (SAFE)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in San Jose, CA
    Current Employee - Personal Banker in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    No aggressive sales goals, Share distribution, Large company with lots of job opportunities.

    Cons

    Difficult to move between positions even if qualified, disconnet between the corporate division and retail division (branches). Job progression is about WHO you know not WHAT you know.

    Advice to Management

    Put programs in place to help develop you retail branch associates beyond the BRANCH!!!!!, several companies have opportunities for collage students or well qualified branch employees to go into the corporate sector outside the banking center.


  5. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Bank Teller in San Jose, CA
    Current Employee - Bank Teller in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Wells Fargo (Less than a year)

    Pros

    Great benefits ans PT0. Overall, the company is making an effort to rebuild itself after the issues that they have had

    Cons

    Unorangized management, which in turn creates a lot of stress on the health and wellness of employees. Very little work life balance, they expect you to stay late and do task that you don’t get credit for. Manipulative management. (This is just what I have experienced at my branch)

    Advice to Management

    Go through more training. If you’re a branch manager you should know how to balance a vault and do necessary paperwork without being a chicken with their head cut off!


  6. Helpful (1)

    "Room for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in San Jose, CA
    Former Employee - Bank Teller in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Wells Fargo treats each and every employee as an asset by encouraging employees to continuously learn and grow both individually and as a team.

    Cons

    The only cons involved in working for Wells Fargo involve those barriers that employees may create as a result of poor adherence to schedule, or not reaching out to ask questions when necessary.

    Advice to Management

    HR and senior management need direct dialogues with employees, people are too dependent on personality, opinion and advice of their direct manager who will put their personal needs over the needs of the firm.


  7. "Wells Fargo bank teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in San Jose, CA
    Current Employee - Bank Teller in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo part-time (Less than a year)

    Pros

    Good culture since they shifted it from their bad reputation.

    Cons

    Customers are always right and incredibly stupid

    Advice to Management

    I had great managers but work on bonding more with tellers to strenthen work culture.

  8. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in San Jose, CA
    Former Employee - Personal Banker in San Jose, CA
    Recommends

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    - no sales goals
    - relax work environment
    - 6% matching on 401k
    - good benefits package

    Cons

    - low compensation
    - management show preference
    - be prepared to work most if not all Saturdays
    - future of the individual professional depends the success of the group of team members


  9. "Good starting position to learn about banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in San Jose, CA
    Current Employee - Teller in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good management, no current sales goals, but still encouraged to seek solutions that benefit customers. Company is headed back in a good direction when it comes to focusing on delivering the best customer experience

    Cons

    Sales is part of the job description. Starting solution conversations with customers may be difficult for someone who is more introverted but it can be learned

    Advice to Management

    Build stronger relationships and trust with team members


  10. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in San Jose, CA
    Former Employee - Teller in San Jose, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Fun co-workers, good company culture

    Cons

    Annoying customers, stressful sales goals

    Advice to Management

    Have more fun at work.


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