Wells Fargo Reviews in San Jose, CA | Glassdoor

Wells Fargo San Jose Reviews

Updated December 5, 2017
132 reviews

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San Jose, CA Area

3.6
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
9 Ratings

132 Employee Reviews

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Pros
Cons
  • Not much of a work/life balance (in 347 reviews)

  • In order to get compensated the customers need to give great surveys, we no longer get compensation for individual sales goals (in 1225 reviews)

More Pros and Cons

  1. Helpful (1)

    "Room for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in San Jose, CA
    Former Employee - Bank Teller in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Wells Fargo treats each and every employee as an asset by encouraging employees to continuously learn and grow both individually and as a team.

    Cons

    The only cons involved in working for Wells Fargo involve those barriers that employees may create as a result of poor adherence to schedule, or not reaching out to ask questions when necessary.

    Advice to Management

    HR and senior management need direct dialogues with employees, people are too dependent on personality, opinion and advice of their direct manager who will put their personal needs over the needs of the firm.


  2. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Bank Teller in San Jose, CA
    Current Employee - Bank Teller in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Wells Fargo (Less than a year)

    Pros

    Great benefits ans PT0. Overall, the company is making an effort to rebuild itself after the issues that they have had

    Cons

    Unorangized management, which in turn creates a lot of stress on the health and wellness of employees. Very little work life balance, they expect you to stay late and do task that you don’t get credit for. Manipulative management. (This is just what I have experienced at my branch)

    Advice to Management

    Go through more training. If you’re a branch manager you should know how to balance a vault and do necessary paperwork without being a chicken with their head cut off!

  3. "Wells Fargo bank teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in San Jose, CA
    Current Employee - Bank Teller in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo part-time (Less than a year)

    Pros

    Good culture since they shifted it from their bad reputation.

    Cons

    Customers are always right and incredibly stupid

    Advice to Management

    I had great managers but work on bonding more with tellers to strenthen work culture.


  4. "Personal Banker 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in San Jose, CA
    Current Employee - Personal Banker in San Jose, CA
    Recommends
    Positive Outlook

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Salary not bad for job since sales goals have been eliminated for now

    Cons

    No rime or reason to some changes, managers are very demanding and focus excessivly on customer experience numbers. Makes helping the customers very fake and animated.

    Advice to Management

    Streamline the customer experience to be more natural, focus on what can be improved like reducing customer wait times and following though on their complaints.


  5. "Service Manager II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Milpitas, CA
    Current Employee - Service Manager in Milpitas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 8 years)

    Pros

    building life long relationships with customers

    Cons

    hard to find a work/life balance

    Advice to Management

    understand employees are doing their best to manage all aspects of life and work,


  6. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in San Jose, CA
    Former Employee - Personal Banker in San Jose, CA
    Recommends

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    - no sales goals
    - relax work environment
    - 6% matching on 401k
    - good benefits package

    Cons

    - low compensation
    - management show preference
    - be prepared to work most if not all Saturdays
    - future of the individual professional depends the success of the group of team members


  7. "Good starting position to learn about banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in San Jose, CA
    Current Employee - Teller in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good management, no current sales goals, but still encouraged to seek solutions that benefit customers. Company is headed back in a good direction when it comes to focusing on delivering the best customer experience

    Cons

    Sales is part of the job description. Starting solution conversations with customers may be difficult for someone who is more introverted but it can be learned

    Advice to Management

    Build stronger relationships and trust with team members

  8. "Great Employer!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager II in Los Gatos, CA
    Current Employee - Service Manager II in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    I have been with WFB now, for 3 years and they truly set you up for success! I have been promoted numerous times thanks to the many managers and trainers I have worked with throughout the years. Amazing work/life balance. I never have to worry about job security. This company truly cares about doing what is right for the customers and team members alike.

    Cons

    The only down side is the lack of higher management positions available...but that is because everybody loves their job here!

    Advice to Management

    Keep on keeping on! We're headed in the right direction!


  9. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in San Jose, CA
    Former Employee - Teller in San Jose, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Fun co-workers, good company culture

    Cons

    Annoying customers, stressful sales goals

    Advice to Management

    Have more fun at work.


  10. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Jose, CA
    Current Employee - Software Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo (More than a year)

    Pros

    good at supporting and team work

    Cons

    No cons for wells Fargo

    Advice to Management

    good


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