Wells Fargo Reviews in San Jose, CA | Glassdoor

Wells Fargo San Jose Reviews

Updated May 2, 2017
123 reviews

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San Jose, CA Area

3.7
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
4 Ratings

123 Employee Reviews

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Pros
Cons
  • Work-life balance; in-branch work schedule (in 307 reviews)

  • High pressure based on sales goals that seemed unattainable (in 1152 reviews)

More Pros and Cons

  1. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Jose, CA
    Current Employee - Software Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo (More than a year)

    Pros

    good at supporting and team work

    Cons

    No cons for wells Fargo

    Advice to Management

    good


  2. "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Palo Alto, CA
    Current Employee - Personal Banker in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Extremely easy and mindless job.

    Cons

    Management is pointless and mostly unhelpful.

    Advice to Management

    Stop micromanaging


  3. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Banking Specialist in Palo Alto, CA
    Current Employee - Business Banking Specialist in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Move up quickly in the company.

    Cons

    interesting time of transition for the company, unsure what the future holds.

    Advice to Management

    Do away with the new journal system. Specialized bankers do not need to be checked up on every single day.


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  5. "It's easy to move up if you work hard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    They are always wanting a good turn over so they try to promote from within before reaching out.

    Cons

    Can be overwhelming when short staffed since it will add tons of pressure to be accurate and fast.

    Advice to Management

    Make sure employees are always well staffed and are comfortable with the set pace.


  6. "personal banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I (SAFE) in San Jose, CA
    Current Employee - Personal Banker I (SAFE) in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    You have holidays off and Sundays, benefits for school, discounts, connection with higher clientele

    Cons

    its a shark tank and everything is about money, quota,and fees. with time I've realized sitting behind a desk while taking orders from someone is what i do not want for my career

    Advice to Management

    Nothing


  7. "Service Team is Spotty but Benefits are Solid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Mountain View, CA
    Current Employee - Bank Teller in Mountain View, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo part-time (More than 3 years)

    Pros

    Consistent with scheduling . Decent benefits . Good if you're close with your Team . Good cash handling experience .

    Cons

    Can be stressful because of customers attitudes . Very repeatitive . Complex legal/moral situation .

    Advice to Management

    Be more realistic with ways of coaching and hire more personable people .


  8. "Retail Banking for Sales Driven Giant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I in San Jose, CA
    Former Employee - Personal Banker I in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Wells Fargo had a great training program. Their benefits are also great. There was a lot of opportunity for growth - with the understanding that you had to make your sales goals. It looks like they have been trying to make some changes that may positively impact their employees.

    Cons

    Unrealistic expectations in a rigorous sales environment. Although, in light of the bad press, sales goals have been taken away - I'm sure it's a matter of time before something similar, or worse, takes it's place. I don't see their rigorous sales mentality going anywhere. In the banking world, that's what they have always been known for.

    Advice to Management

    You're loosing some top talent to other banks simply on the stress alone. Take time to mold your employees and be patient with them. Change doesn't happen overnight. Reward the effort and not jus the achievement.


  9. "Good place to learn, but depends on manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in San Jose, CA
    Former Employee - Teller in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    Good place to learn all about sales, customer service
    Service managers and coworkers were very helpful
    Good chance to move to a different branch with more traffic and more referral opportunity.

    Cons

    Branch manager didn't really care about the team and didn't care if you are good at sales.

    Offered me promotion but went with another person and didn't tell me on purpose for a long time and never called me back.

    Advice to Management

    Please make sure to teach the branch managers how to take care or their team. And not hire the same race only just because that's the manager's preference. Shouldn't be mainly one ethnicity at a branch.


  10. "Don't walk RUN AWAY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Sales Consultant II in San Jose, CA
    Former Employee - Business Sales Consultant II in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Good work life balance, Good benefits, lots of resources, compensation if you perform, (Over my career I made any where from 79 to 115k per year) ability to transfer to different departments, large national footprint, team members.

    Cons

    Within the merchant services group high turn over, management has no practical hands on experience in merchant service sales, within the Nor Cal Sales team ZERO opportunity for advancement, HIGH turn over among Market (MSM) and Regional Sales (RSM) management team. (Over the course of 5 plus years 10 MSM's and 4 RSM's As mentioned before managers have never sold MS. During my time at WFMS I sold over 500 accounts and NEVER had a manager aid in face to face selling of an account, 100% hands off, they will help process paper work but ZERO direct sales support. Politics is rampant, lots of favoritism with management team MSM totally disconnected from retail side of the business. With the recent bad publicity you are now doomed to fail, WFMS business model realizes on referral from the branches, the bankers are no longer receiving incentives for referrals, that lead source has dried up. Write ups and branch assignments are at the managers discretion, so favoritism can impact your performance. If you have a bad manager this job can really be challenging and a poor place to work.

    Advice to Management

    Market conditions are different region to region, No Cal is not So Cal or Texas. Promote BSC's into leadership roles. Make sure Sales Managers know how to sell MPS and Clover.


  11. "Great Managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President, Senior Registered Client Associate in San Jose, CA
    Current Employee - Assistant Vice President, Senior Registered Client Associate in San Jose, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    I enjoy my work, respect my clients and I am well compensated.

    Cons

    Negative press about the bank side.


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