Wells Fargo Specialist Reviews | Glassdoor
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Wells Fargo Specialist Reviews

Updated August 19, 2018
899 reviews

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Specialist

3.5
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
116 Ratings

Employee Reviews

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Pros
Cons
  • "Work/life balance can be non existent depending on your business line" (in 360 reviews)

  • "sales goals were a major part of the job" (in 1256 reviews)

More Pros and Cons

  1. "Very focused on developing and advancing team members."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Banking Specialist in Cedar Park, TX
    Current Employee - Business Banking Specialist in Cedar Park, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Growth, opportunity, advancement, development, benefits, diversity, inclusivity

    Cons

    Company is working on changing its image, tarnished reputation, hearing from customers that your bank is trying to steal their money can be disheartening

    Advice to Management

    Continue to do what you are doing with the Change for the Better and Re-Established campaigns. This bank is the leader now in customer service and will continue to be for many years if we continue to focus on those who entrust their money to us.


  2. "Financial Crimes Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Crimes Specialist II in Chandler, AZ
    Current Employee - Financial Crimes Specialist II in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Lots of room for growth

    Cons

    Focused heavily on production and quality

  3. "While i was there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Specialist in Houston, TX
    Former Employee - Collections Specialist in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Great atmosphere great people love the food weekly

    Cons

    None everyone has a bad day its human nature


  4. "Management really wants you to succeed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Resolution Specialist in Irving, TX
    Current Employee - Account Resolution Specialist in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Great training,great environment,great benefits,work/life balance,dress code is business casual

    Cons

    A lot of changes currently happening,management tries, but are not always available when needed.


  5. "Inbound Sales Specialist !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Sales Specialist in Phoenix, AZ
    Former Employee - Inbound Sales Specialist in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo (Less than a year)

    Pros

    Great environment, excellent support from team managers, good benefits, ample opportunities to build a career at Wells Fargo.

    Cons

    Over-the-phone clients can be abhorrent, which makes the job difficult to cope with sometimes.


  6. "It’s ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Crimes Specialist II in Charlotte, NC
    Former Employee - Financial Crimes Specialist II in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Great Benefits, diverse staff, more likely to hire from within the company

    Cons

    Low rate of pay, micromanaging Supervisors

    Advice to Management

    Please make sure the team supervisors have sufficient training as it relates to working with others. Some of your supervisors have very poor skills when it comes to managing.


  7. "Bilingual wire operations specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bilingual Wire Operations Specialist in Portland, OR
    Current Employee - Bilingual Wire Operations Specialist in Portland, OR

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    It is Fast pace , multicultural and give chances to volunteer in the community

    Cons

    its low increase in salary can be a bit discourage, while trying to look for new position.

  8. "Executive Resolution Specialist"

    StarStarStarStarStar
    Current Employee - Executive Resolution Specialist in Irving, TX
    Current Employee - Executive Resolution Specialist in Irving, TX
    Recommends
    Negative Outlook

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    I love that Wells Fargo provides employees their Paid Time Off up front so that it is accessible from the beginning.

    Cons

    The department is a little unorganized and there needs to be more consistency.


  9. Helpful (2)

    "The LITERAL Worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Crimes Specialist in Portland, OR
    Former Employee - Financial Crimes Specialist in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Good PTO
    Competitive 401k
    Not much else

    Cons

    After 5 years AND a promotion, I was STILL making less than $15 an hour. They quietly raised the company's minimum wage to $13.50, and I found out that my wages had only been raised from $13.48 to... $13.50. I was FURIOUS. I had been a good employee for five years, and I'd been promoted - my wages should have reflected that. After finally going to my boss's boss's boss, I received a whopping 80 cent raise. I felt like I'd been slapped in the face.
    My boss one time pulled me into a meeting room to inform me a rumor was going around that I had been seen sleeping with a married coworker in the parking garage (a rumor that was NOT true).
    Over the course of three years, I applied 10 different times to the same position (the position above mine), and at one point, a man that I had caught cheating the system and that my manager had asked me to write an in-depth report on how exactly he was doing it, was promoted to the position instead of me. It was literally down to the two of us and they chose the guy that they had asked me to write a report on.
    At one point, I figured out that my manager had asked my coworker (my PEER) to spy on me. If I so much as looked at my phone (which was ALLOWED), it was reported to my manager.
    If you so much as went to lunch with a coworker of the opposite sex, rumors circulated that you were sleeping together
    People were catty and snarky and awful
    Wells Fargo takes advantages of its employees AND its customers.

    Advice to Management

    Do better? Take some management classes?


  10. "Internal Sales Specialist Student Loan Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Sales Specialist Student Loan Consultant in Phoenix, AZ
    Former Employee - Internal Sales Specialist Student Loan Consultant in Phoenix, AZ
    Recommends
    Positive Outlook

    I worked at Wells Fargo (Less than a year)

    Pros

    Great learning experience, pay is good and team becomes a family.

    Cons

    Stressful at times, not much opportunity to ask questions when actually on the phones, and long hours at odd times.

    Advice to Management

    Allow new employees to ask questions while on the phones, they are dealing with serious information and were not taught all the facts.