Wells Fargo Technical Writer Reviews | Glassdoor

Wells Fargo Technical Writer Reviews

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Found 11 reviews

1.6
StarStarStarStarStar
Rating TrendsRating Trends
12%
Recommend to a Friend
0%
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
1 Ratings
Pros
Cons
More Pros and Cons
  1. "Contractor at WF"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Writer in Tempe, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Wells Fargo for more than a year

    Pros

    WF has great training and policies on Diversity and Inclusion.

    Cons

    The challenge is to make sure these are implemented throughout the company. Being a contractor poses a challenge because Managed and Non-Managed resources are excluded from a great deal of activities and team building events.

    Advice to Management

    Include Managed and Non-Managed resources as if they were part of the team. Outcomes would be more positive and turnover would decrease a great deal. A great deal of these contractors could become valuable members of your team.

  2. "Technical Writer"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Writer 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time for more than 4 years

    Pros

    Interesting work. That is all.

    Cons

    Just about everything from remarkably poor leadership at every level of the organization to poor pimple satin by industry standards. My current role pays 35% less that than the national average for similar roles as posted on Glassdoor.com. Politics are far beyond normal and expected organizational politics. Management breeds a culture of fear and back-stabbing in a clique-filled world. After 30 years of dealing with...

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    Advice to Management

    Management is tone deaf from Tim Sloan down to the low-level supervisor. They make a show out of the WF Vision & Values and none of it is genuine, as evidenced by the community banking ripoff last year in which millions of customers were violated and they have no legal recourse beyond the refund of the money if which they were defrauded. Did manag mention figure out there was a problem after they fired the 50th employee...

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  3. Helpful (2)

    "Disfunctional workplace"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Writer in Irvine, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Wells Fargo full-time for more than 6 years

    Pros

    Decent salary level, light workload, medium level of stress/pressure.

    Cons

    The only way to advance is to kiss up. Woe to anyone who disagrees with management! If you're lucky you'll just get demoted; if you're not lucky, you'll be looking for a new job. Have also experienced age discrimination, although it's not overt...just a nice subtle version of it.

    Advice to Management

    Change things up. New blood is needed to get some of the longtime people out, and some new people and ideas in.

  4. Helpful (2)

    "Sweat Shop"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Technical Writer in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook

    I worked at Wells Fargo full-time for more than 2 years

    Pros

    New facilities, decent parking, conveniences on premises if you're able to take lunch to enjoy them.

    Cons

    I was warned and chose to ignore. 12 hour days or longer become expected within 2-3 months. I assumed a company of this size would have phenomenal training. Wrong. We were told to Google tutorials or videos to learn software. Very stressful environment with a ton of turnover. Get the salary you want going in because you'll get minuscule raises for meeting or exceeding performance standards.

    Advice to Management

    Google the words "training" & "work/life balance".

  5. Helpful (1)

    "Dull but reliable"

    StarStarStarStarStar
    • Overall
    Former Employee - Technical Writer/Editor in Beaverton, OR
    Recommends
    Positive Outlook

    I worked at Wells Fargo for more than 2 years

    Pros

    Hours were regular, overtime was rare Co-workers were pleasant for the most part

    Cons

    Job was dull. Contractors are 2nd-class citizens

  6. "Contract Consultant at Wells Fargo Capital Finance"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Technical Writer in Santa Monica, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Wells Fargo for more than 2 years

    Pros

    There's a great team spirit in the particular group where I worked. As a consultant I normally expect to work in a cubicle. Instead I was given my own office (great for those times when you want to sneak a quick nap!) It's a laid-back place with a bottomless coffee maker and a giant TV always tuned to CNN or ESPN, where we'd all meet casually during the day. At any moment during the day I could hop downstairs to the supermarket...

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    Cons

    In the time I was at Wells Fargo, I wrote 22 installation manuals totaling more than a thousand pages. My only complaint was that they did not invite me to participate in the programming sessions. Technically, it was not necessary for me to sit in on those sessions, but normally clients ask me to sit in on those sessions as a courtesy. That's what enables me to expand my knowledge of IT. It was a great assignment, they...

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    Advice to Management

    The "Cons" I just entered above can serve as advice for managing future consultants.

  7. Helpful (1)

    "Lotsa praise, lotsa trinkets, low pay"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Writer in Concord, CA
    Doesn't Recommend
    Positive Outlook

    I have been working at Wells Fargo full-time for more than 20 years

    Pros

    Excellent work/life balance Flexible work schedule2 25+ paid time off days 20 paid holidays 401K Matching and profit sharing Respectful co-workers and management Quiet environment

    Cons

    WFCC notoriously under pays their employees, no matter how hard they work or how long they've been at the company. I have been with the bank 16 years and am not even paid at mid-range. You can negotiate until you are blue in the face and you will be politely but firmly told "No."Customer support is the least valued division of the company even though customer support is essential to retaining customers and attracting...

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    Advice to Management

    Allocate funds more generously to your customer support division. A pat on the back and cheap company trinkets do not pay the bills or adjust with the rate of inflation. Show me the money!

  8. "Wells Fargo, West Des Moines"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Writer in West Des Moines, IA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wells Fargo for more than a year

    Pros

    Excellent team of Subject Matter Experts

    Cons

    Inflexibility of starting and stopping times.

    Advice to Management

    None at this time

  9. Helpful (1)

    "Dispensible"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Writer IV in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo for more than a year

    Pros

    Great that they are willing to give anyone a try that is outside their area of study.

    Cons

    Terminated with no explanation after a month of training.

    Advice to Management

    You could be losing very efficient hard working individuals by dispensing of them before giving them a chance.

  10. "Happy environment, happy employees"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Writer in Santa Ana, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo for more than a year

    Pros

    WF takes care of its employees, many have been there for decades. Congenial work place. They love celebrating events and "wins". Great benefits for employees.

    Cons

    Low pay for contract employees. Lots of lay-offs.

    Advice to Management

    Listen to your line managers; they see what's going on and are in a good position to make recommendations.

Found 11 reviews