Wells Fargo Teller Reviews | Glassdoor

Wells Fargo Teller Reviews

Updated April 20, 2017
1,833 reviews

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Teller

3.5
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
45 Ratings

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  1. "Emphasis change has lead to relaxed environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Hartford, CT
    Current Employee - Teller in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo (More than a year)

    Pros

    As of 2017, Wells Fargo has taken emphasis off sales by eliminating sales goals. Performance is now based off customer service entirely and evaluated at a branch level. Company does a good job ensuring they have the right people on board and that their team members are well trained and ready to assist. Advancement is entirely dependent on you. Wells Fargo has extensive training resources that you can access any time to learn more and advance your career if that's what you want.

    Cons

    Somewhat compartmentalized and with new evaluation methods it is hard to quantify individual performance.

    Advice to Management

    Bring back sales goals but as informal goals for team members to achieve for merit and not compensation. That would help evaluate team members without putting pressure on them.


  2. "Amazing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Yankton, SD
    Current Employee - Teller in Yankton, SD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    The people I work with and the opportunity for advancement are great. Benefits are also really good and matched 401k

    Cons

    Way too many stipulations to follow. Always saying the customers name at least twice can get a bit annoying especially if you don't know how to say it


  3. "I worked as a teller for a year, it was great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Jacksonville, FL
    Former Employee - Bank Teller in Jacksonville, FL
    Recommends
    Positive Outlook

    I worked at Wells Fargo part-time

    Pros

    You get good PTO, Dental, Pay rate good, management are friendly, good experience

    Cons

    the health benefit is a bit expensive, like 100 a month, 401K doesn't start right a way, benefit were little bit pushy on sales.

    Advice to Management

    focus more in customer service rather than sales, customer sometimes get tired from the hard sale environment


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  5. "Good Job for Students"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller in Tallahassee, FL
    Current Employee - Lead Teller in Tallahassee, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    I am currently a Lead Teller at Wells Fargo Bank, N.A.

    It should be noted that this review is better suited to individuals who are looking for a job to support them through their pursuit of an undergraduate degree. Working for a company like this (or any company with a large corporate structure that provides a professional service) will provide you with invaluable professional experience.

    Wells Fargo taught me how to manage time, stress, expectations, coworkers, customers, etc. You will meet all different types of people and be thrust into all different types of situations. Although the job is not difficult nor does it require any type of skill specialization, you will develop a certain level of professionalism that wouldn't be possible in a different industry. You're not showing up to wait tables during evening shifts at a restaurant or bar-tend for kids your age--you're servicing professionals and handling sensitive financial information. Speaking about any of these things in an interview with potential post-graduate employers will make them look at you as if you're made of diamonds and gold.

    Cons

    The room for growth for someone who isn't fully committed to the company is highly limited. If you want to make retail banking (or any arm of a commercial banking entity) your career, you must wholly dedicate yourself to the cause. This involves all of the standard office politicking, unwavering enthusiasm, adoption of the company culture, and a general belief in the importance of the job you're doing. Even with all of this, a company the size of Wells Fargo employs over 200,000 people. Upward movement can and WILL stagnate unless you are an absolute stud who LOVES banking. If the latter portion of that sentence does not describe you, keep your expectations realistic.

    Advice to Management

    I don't know that much advice needs to be given to management. People always want to make more money, but there's nothing wrong with my paycheck. Vacation time always seems unreasonably limited, but that doesn't mean it actually is nor does it mean the company is inflexible. You'll likely have all of the complaints that any of the millions of other employees in this country have at the tens of thousands of other companies they work for. Make your experience there your own, and you should be alright.


  6. "Bank teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in League City, TX
    Current Employee - Bank Teller in League City, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo part-time (Less than a year)

    Pros

    Co-workers are great
    Meet a lot people
    Work is mostly easy and simple
    Good working environment

    Cons

    Customers can be really rude
    There's potential to make big mistakes and be fired
    Lots of rules that have to be followed

    Advice to Management

    Clear up do and dont's some rules vary from branch to branch so need to be clear and precise


  7. "Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in New York, NY
    Current Employee - Bank Teller in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo part-time (More than 3 years)

    Pros

    Generous PTO, great health benefits, nice coworkers.

    Cons

    Too much micromanaging, especially low level employees.

    Advice to Management

    Appreciate your employees


  8. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Des Moines, IA
    Former Employee - Teller in Des Moines, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    Great place to work at

    Cons

    Managers can be difficult to work with sometimes.


  9. "Good but depends on management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Santa Rosa, CA
    Current Employee - Teller in Santa Rosa, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Hours are fair
    Team oriented
    Build strong bonds with co workers
    Can be a fun place to work depending on the people.

    Cons

    Management can be toxic
    Getting promoted/hired is a long process
    Bonuses aren't that great
    A lot of micro management and looking over your shoulder.

    Advice to Management

    Speed up recruiting and don't make someone getting promoted jump through so many hoops for a simple promotion.


  10. "Lead Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller in Wellington, FL
    Current Employee - Lead Teller in Wellington, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Flexible schedule! Great pay! Good working environment. Amazing benefits. Just got back from a 4 month paid maternity leave.

    Cons

    Management doesn't always relay company changes or procedure changes In a timely or concise fashion.


  11. "Wells Fargo Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Duluth, MN
    Current Employee - Teller in Duluth, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo part-time (Less than a year)

    Pros

    I have been a teller at WF for 8 months now, I love all of my coworkers and the work environment is very fair. I've never had a problem with this company and the people within.

    Cons

    Very focused on meeting numbers and constantly coaching becomes redundant. Tellers must work from a script and it can be a bit robotic at times.