Wells Fargo Reviews in Texas | Glassdoor

Wells Fargo Texas Reviews

Updated June 22, 2017
798 reviews

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3.5
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
27 Ratings

798 Employee Reviews

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  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR2 in San Antonio, TX
    Current Employee - CSR2 in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Family oriented company will try to accommodate you as much as possible. Great benefits plus additional bonus available. Everyone gets along well.

    Cons

    It's a great place to work can't think of any just grateful that I'm able to work for a great company .

    Advice to Management

    Keep caring for your teams!


  2. "Loved the job up until scandal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Irving, TX
    Current Employee - Customer Service Representative in Irving, TX
    Recommends
    Negative Outlook

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Supervisor or welcoming and have good personalities always willing to help when needed. Two supervisors stood out to me more than others as far as going above and beyond to ensure your success and actually seemed concerned about life outside of work. I haven't had any close contact with the other two Sup but there team members feel as if the have gotten the short end of the stick. With there demeaning comments and matter-of-fact attitudes. But far the most put its a easy job that you can do with your eyes close. And if you get fired it because of you!

    Cons

    The schedule was not a big deal first joining the company because we stayed busy on the phones. Since after the big scandal the downloads have been super low and it's hard coming in most days when your on an auto dialer to call and welcome customers but after calling new accounts more than 7-10 times within one week seems a bit excessive. That's not just me it's also the customer feeling harassed and the staff feeling horrible for continue to call the same customer to receive a welcome call that's not so welcoming after dismissing the call all week and finally answering only to curse the agent out for the nonstop calls you would think we are bill collectors. We do understand how important our roles play in the company we the first defense to detect fraud but lately if QA is really monitoring our calls accordingly they hear the anger customer responding negatively to being called so many times. It's really hard for us not to feel our jobs would have longevity not with the accounts we receive each week. I hope the new staff that's put into place have a strategy to make us successful again. The pay is low for call center but it's easy brainless work. I have seen quite a few people leave my department I think management welcomes it with such low accounts coming in lately.

    Advice to Management

    Consider part-time employees until we get the numbers back up. Open the schedule without penalty allow for availability for more volunteers opportunities during slower periods. Or employees approaching their year offer early advancement with good metrics.


  3. "Fair place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CONSUMER LOAN UNDERWRITER in San Antonio, TX
    Former Employee - CONSUMER LOAN UNDERWRITER in San Antonio, TX
    Doesn't Recommend

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Great place to meet people and they promote volunteering.

    Cons

    Pay is not great, overtime is based on departments

    Advice to Management

    Work on morale


  4. "WF"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I (SAFE) in Austin, TX
    Current Employee - Personal Banker I (SAFE) in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo (Less than a year)

    Pros

    Great pay, no sales goals

    Cons

    Bonuses are off customer experience


  5. "review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Closer in Irving, TX
    Former Employee - Mortgage Closer in Irving, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -great place to work
    -great benefits

    Cons

    -no easy to move up in the company

    Advice to Management

    hire management that knows the job


  6. "Branch Manager 3"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Austin, TX
    Current Employee - Branch Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 8 years)

    Pros

    401k match, job security, market presence

    Cons

    corporate culture, little to no opportunity to innovate and think on your own, messaging about culture constantly contradicts actual decision and actions taken by sr leaders


  7. Helpful (2)

    "Great experience thus far."

    Star Star Star Star Star
    Current Employee - Personal Banker I (SAFE) in Dallas, TX
    Current Employee - Personal Banker I (SAFE) in Dallas, TX

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Great coworkers and branch manager. There is opportunity to move up. They don't just sell you a dream. Great benefits. Match 6% 401K. Very multicultural.

    Cons

    Have been with Wells Fargo for a little over a month now and I can honestly say I'm having trouble thinking of a true negative.


  8. "Inbound Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Sales Specialist in Westlake, TX
    Current Employee - Inbound Sales Specialist in Westlake, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    401k, PTO, Flexible work schedule

    Cons

    shutting down department due to, to many mistakes

    Advice to Management

    rotate management


  9. "Nice work/life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Credit Analyst in San Antonio, TX
    Former Employee - Commercial Credit Analyst in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 8 years)

    Pros

    Great benefit options and many career paths to choose from

    Cons

    Too many hoops to jump through for the hiring process, even to internally apply for a job, both are very lengthy processes. Ridiculous sales/production goals.

    Advice to Management

    Loosen up the reigns and let the departments handle the hiring process. After all, they know exactly what they are looking for and who would be the best fit in their department. Initiate fair & obtainable sales/production goals.


  10. Helpful (1)

    "Personal Banker and Loan Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Waco, TX
    Current Employee - Personal Banker in Waco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    They are inclined and happy to promote within.

    Cons

    they have an underpaid incentive pay

    Advice to Management

    service managers need lots of work and need to depend less on personal bankers to do their jobs


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