Wells Fargo Reviews in United States | Glassdoor

Wells Fargo US Reviews

Updated July 19, 2018
10,790 reviews

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United States

3.5
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
1,119 Ratings

10,790 Employee Reviews

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Pros
Cons
  • "Work/life balance can be non existent depending on your business line" (in 356 reviews)

  • "No "product sales goals" have been replaced by "branch growth"" (in 1252 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (158)

    "Ample Opportunity for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Banker II in Westlake, TX
    Current Employee - Phone Banker II in Westlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Wells Fargo treats each and every employee as an asset by encouraging employees to continuously learn and grow both individually and as a team. I have never worked for a company that focuses so intensely on supporting its' employees through coaching, mentoring, and encouraging career development.

    Cons

    The only cons involved in working for Wells Fargo involve those barriers that employees may create as a result of poor adherence to schedule, or not reaching out to ask questions when necessary.

    Advice to Management

    Most always do, but make sure to say good morning to each and every one of your team members! It really makes a difference and makes being at work feel like being home!


  2. "Great team to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Systems Analyst in Frederick, MD
    Former Employee - Business Systems Analyst in Frederick, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo (More than a year)

    Pros

    An amazing manager and a great team to work with

    Cons

    don't think of anything negative

  3. Helpful (1)

    "Full time Lead Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teller in Houston, TX
    Former Employee - Lead Teller in Houston, TX
    Recommends
    Positive Outlook

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Stable hours
    Good training program
    Strong management support
    Great benefits
    Paid Holidays (closed on federal holidays)
    Flexible PTO system

    Cons

    Difficult to advance in career
    Customers feel entitled


  4. "Lots of internal transitions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analytics Consultant in Remote, OR
    Current Employee - Analytics Consultant in Remote, OR
    Recommends
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Lots of remote options, the people here are the competitive advantage

    Cons

    Being asked to do too much work, pay is not caught up to rolls, We've experienced a lot of change in the past 18 months - but no formal change management - everyone is just trying to get along, but floundering

    Advice to Management

    care for the change that is happening


  5. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Campbell, CA
    Former Employee - Anonymous Employee in Campbell, CA

    I worked at Wells Fargo (Less than a year)

    Pros

    Great Management, In-depth training, friendly atmosphere

    Cons

    Work Saturdays and open until 6pm


  6. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Bensalem, PA
    Current Employee - Anonymous in Bensalem, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo part-time (More than a year)

    Pros

    Can be a fun learning experience.

    Cons

    Work life balance.
    Benefits
    No overtime

    Advice to Management

    Treat tellers better because they are the front line of the company.


  7. "Lead Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Very great position for entry level leadership. This position will teach you how to onboard new tellers, coach your teller team and ensure the success of your team. this position requires you and the rest of the teller team to report to the service manager.

    Cons

    Wells Fargo is a great company to be employed with, however, the leadership in management can make your job a joy to have or an everyday annoyance. I've worked for amazing managers that actually motivate your professional growth. I've also worked for managers who through their actions could care less for their employees or their growth. Only the customer, the survey scores and conversation starter numbers is what they cared about. No empathy. No professional growth coaching. Nothing.

  8. "Business Support consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Great boss, great company,great benefits

    Cons

    Employee layoffs at several southern California installations.

    Advice to Management

    None


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Francisco, CA
    Former Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 10 years)

    Pros

    They offer good benefits packages

    Cons

    None that I can think of.


  10. Helpful (3)

    "Culture of caring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager II in Lehighton, PA
    Current Employee - Branch Manager II in Lehighton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Excellent vacation and PTO, several paid holidays and two personal holidays per year. $15.00 starting wage for entry-level tellers. Strong development support from leadership and opportunity for advancement.

    Cons

    Retail banking hours (work a lot of Saturdays) and some late nights. Sales commissions are no longer paid reducing total annual compensation opportunity. Incentives are earned for service scores only, and often scores are skewed by customers disgruntled with the bank as a company and not the employee or branch that serviced the customer.

    Advice to Management

    Incentives are tied to service scores only. Allow non-relevant surveys to be removed from incentive scoring (if a customer specifies in open feedback that low scores are a result of dissatisfaction with the bank and not the specific service of the branch team - remove those.) Reward employees based on actual profit/loss or growth of the branch.


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