Wells Fargo Reviews in United States | Glassdoor

Wells Fargo US Reviews

Updated March 25, 2019
11,472 reviews

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United States

3.5
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
1,463 Ratings

11,472 Employee Reviews

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Pros
Cons
  • "Sometimes difficult work life balance" (in 381 reviews)

  • "with out the sales goals can get complacent" (in 1281 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (113)

    "Coming to work here was the best decision ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Austin, TX
    Current Employee - Branch Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    The culture here is phenomenal. The message is all about how the people make the difference and the company is very focused on developing employees.

    The routines set in place to reinforce the behaviors are phenomenal. Resources available to leaders for improving coaching style are endless! They have even taken external leadership theories and incorporated those into the resources and training available.

    Highly engaged and talented people work here, making it a great place to network and grow.

    Cons

    Some systems are a bit antiquated, but to be honest I’d prefer that over flashy stuff that glitches out all the time.

    Time off is not very competitive, and it doesn’t increase with positions that have more responsibility, it only increases with years worked at the company.

    No fully comprehensive health plan, but they do offer a company funded HSA with one of the plans.


  2. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teller in Matthews, NC
    Former Employee - Lead Teller in Matthews, NC
    Recommends

    I worked at Wells Fargo (More than 3 years)

    Pros

    Extensive training and ability to move up

    Cons

    Can’t think of anything bad to say

  3. "Banker Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Miami, FL
    Current Employee - Personal Banker in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Great company to work for with great benefits.

    Cons

    Incentives based mostly on customer experience from the whole team. That allows room for some people to get a free ride without putting in as much work.


  4. "Customers services"

    StarStarStarStarStar
    Current Employee - Lead Reller in Houston, TX
    Current Employee - Lead Reller in Houston, TX

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Flexible schedule, work with your

    Cons

    Working hard with little pay


  5. "Good place to start out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker III in Shakopee, MN
    Former Employee - Personal Banker III in Shakopee, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    Nice people, good company, nice buildings

    Cons

    Rough being non bi lingual

    Advice to Management

    You are all good.


  6. "Wells Fargo Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Houston, TX
    Current Employee - Teller in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Nice pay, Great benefits, Wonderful team teamwork environment.

    Cons

    In store hours, promotions or not always easy.


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Personal Banker in Pinehurst, NC
    Current Employee - Registered Personal Banker in Pinehurst, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Great benefits and 401k matching

    Cons

    The changes in sales goals.

    Advice to Management

    Stop putting so much on the bankers plates. They add more but expectations don’t change.

  8. "On the cusp of getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous in West Des Moines, IA
    Former Contractor - Anonymous in West Des Moines, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wells Fargo as a contractor (More than a year)

    Pros

    Company is on the cusp of modernizing and that is creating new opportunities for current employees and potential for new hires. I had a good experience while there. People worked well with one another and mid-level managers were always available to their direct reports. I would have liked to embrace a larger role while there, but my role was very narrowly defined.

    Cons

    People ranged from very collaborative and skilled, to others who seem to be coasting in place. This means management isn’t plugged into employee development and engagement enough, or it could be that the company is just too large or things are too disrupted right now. Remote, work-from-home seemed to be overused/abused and I think it negatively impacts workforce cohesion and collaboration, as well as your attempts to embrace Agile practice.

    Advice to Management

    Get very energetic about employee development and engagement. Your people need a beacon of hope while WF weathers it’s rebranding and re-emergence back into respectability. Get modern in your technology quickly by getting off of legacy platforms, asap. A.I is shiny and much talked about, but you have a 20+ year gap to close in simple data management to close too, which is fundamentally more important to charting a logical transition toward modernization.


  9. "Great Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in West Palm Beach, FL
    Current Employee - Teller in West Palm Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo part-time (Less than a year)

    Pros

    Flexible hours, great for part time if you are in school. Great work environment, culture, an management at my branch, coworkers get along well. Benefits are offered for part time.

    Cons

    Some branches are open late/weekends. Some room to move up but dependent on availability and ability to move locations.


  10. "Good company going through a lot of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President, Strategic Planning Manager in San Francisco, CA
    Former Employee - Senior Vice President, Strategic Planning Manager in San Francisco, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 10 years)

    Pros

    Good people. Supportive encouraging culture. Good work/life balance. Opportunity to move across different units of the company. Very sad that a few bad apples at senior level have brought so much reputational damage.

    Cons

    Can be slow and difficult to drive decisions, get agreement and get things done. Huge size means too many people want a say in every decision, and hard to find the person who can actually green light decisions. Accountability is not clear. Massive change both internally driven and regulatory, makes it hard to get things done and hard to see all the initiatives that may influence your projects. Easy to be there a long time and let your network externally slide. A lot of hiring is moving out of the SF Bay Area to MPLS and CLT.

    Advice to Management

    Agree key priorities for the firm. Agree key initiatives by business under these. Stay focused on them to make progress. Increase accountability and drive down decision making.


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