Wells Fargo Reviews in Waco, TX | Glassdoor

Wells Fargo Waco Reviews

10 reviews

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Waco, TX

4.0
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
1 Rating

10 Employee Reviews

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Pros
Cons
  • "Work life balance may be challenging Fing in the first couple years" (in 390 reviews)

  • "Micromanaging, unrealistic sales goals" (in 1286 reviews)

More Pros and Cons

  1. "Good Platform to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Waco, TX
    Former Employee - Personal Banker in Waco, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Good pay, good benefits, great teams.

    Cons

    Promotions are hard to come by. Gotta leave to move up.

    Advice to Management

    Focus on moving your existing team members upward.


  2. Helpful (1)

    "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Persona Banker in Waco, TX
    Current Employee - Persona Banker in Waco, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Company cares about it employees and its customers. You can work your way up without a degree. Many opportunities for growth. 4.6 weeks of paid time off (PTO) by your 3rd calendar year, in addition to 8 days of paid holidays.

    Cons

    You're underpaid for the industry, even with a degree because anyone can work their way up in the company without one and could potentially even get higher pay.

    Advice to Management

    Managements hires from within which sounds good on paper, however it tends to be people the like and not necessarily a strong candidate. Hiring more from outside the company would bring fresh ideas and perspectives.

  3. Helpful (1)

    "Personal Banker and Loan Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Waco, TX
    Current Employee - Personal Banker in Waco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    They are inclined and happy to promote within.

    Cons

    they have an underpaid incentive pay

    Advice to Management

    service managers need lots of work and need to depend less on personal bankers to do their jobs


  4. Helpful (1)

    "Relentless Sales Pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Waco, TX
    Former Employee - Teller in Waco, TX

    I worked at Wells Fargo (More than a year)

    Pros

    The team I worked with was nice.

    Cons

    Employees pressured to sell regardless of customer needs, the culture of WF needs serious adjustments.


  5. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in Waco, TX
    Former Employee - Loan Officer in Waco, TX
    Recommends
    Positive Outlook

    I worked at Wells Fargo (More than 10 years)

    Pros

    Stable, good processing, good leads

    Cons

    Lack of pay, monthly draw

    Advice to Management

    Get involved


  6. Helpful (1)

    "There's Better Options Out There"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Waco, TX
    Former Employee - Teller in Waco, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo part-time (More than a year)

    Pros

    They were willing to work with my schedule while in school and they had large teller teams to help manage the large amount of members.

    Cons

    The pay is low compared to some other banks and all credit unions, they want you to push products regardless of if the member can qualify for them, making it a difficult position for you to be in when you don't, and management would change quickly and without warning.

    Advice to Management

    Your tellers know the members the best and see everything that goes on first hand, trust them and their instincts regarding members and the products you insist the push.


  7. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Waco, TX
    Former Employee - Teller in Waco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo part-time (Less than a year)

    Pros

    Easy work, Nice hours, understanding bosses, willing to work with flexible student schedule,

    Cons

    Customers can be difficult to handle and sometimes the job can become stressful

    Advice to Management

    Try to relate more to your employees no matter what level you are on. Felt like the management did not think I was smart at times.

  8. "Nice company, if you like sales goals."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I in Waco, TX
    Former Employee - Personal Banker I in Waco, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Fun, fast paced environment

    Cons

    they emphasize sales over customer service


  9. Helpful (1)

    "Good stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Waco, TX
    Former Employee - Teller in Waco, TX
    Recommends
    No opinion of CEO

    I worked at Wells Fargo part-time (Less than a year)

    Pros

    I worked as a teller while I was a full time student, so I appreciated that they were willing to work with my schedule to some degree. Their training program is boring but once you get through that and get to know the people you work with it's not half bad. Hours are consistent and considering the job, it actually pays fairly well.

    Cons

    While some people were nice, the drama that took place in the work environment was ridiculous to say the least. Also, if you are a natural born seller, this is the worst job for you. They want you to read a script to almost every customer, which because you have so many regulars, they end up getting angry with you.Lastly, when I first started out the management was great, but corporate cleaned house and brought in management that became notorious for playing favorites. In the end, myself and several others left because of the shift.

    Advice to Management

    Management needs to do a better job of listening to their tellers and bankers. Those are the people who interact with the clients on a daily basis so they know their needs. DO NOT UNDERESTIMATE THEM.


  10. "Don't think for yourself!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Waco, TX
    Former Employee - Teller in Waco, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Good benefits.
    -Management was good at the branch I was at.

    Cons

    If you like an enviroment where someone higher than you is always making decisions for you and telling you what to do..,,,Then Wells Fargo Bank is your place. After being there for 8 months I was fed up with all the red tape and not being allowed to do just the simplest things without having someones approval. I don't know how many times I was cussed at by a customer because we where waiting for appoval on something from the manager....stuff that other banks just do automatically. Took the job as a teller in order to advance to a loan officer in the future and after about 7 months was offer that position. I wound up turning it down after I figured out a "personal banker" is not really a loan officer, but more of a glorified teller. These guys can't make any decisions either!!!

    Advice to Management

    none


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