Wells Fargo Reviews in West Des Moines, IA | Glassdoor

Wells Fargo West Des Moines Reviews

Updated May 10, 2017
101 reviews

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West Des Moines, IA

3.4
Star Star Star Star Star
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
6 Ratings

101 Employee Reviews

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Pros
Cons
  • Work-life balance; in-branch work schedule (in 307 reviews)

  • High pressure based on sales goals that seemed unattainable (in 1152 reviews)

More Pros and Cons

  1. "Wells Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collector III in West Des Moines, IA
    Current Employee - Collector III in West Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    fun work environment
    great health benefits
    easy to get promoted

    Cons

    after promotion you have to wait a full year to move on to a different department.

    Advice to Management

    Need more open communication between employees and management


  2. "Not a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Loan Servicing Specialist in West Des Moines, IA
    Current Contractor - Loan Servicing Specialist in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wells Fargo as a contractor (More than a year)

    Pros

    If you like being a cog in the machine then this job is for you.

    Cons

    Poor management and communication, no care for employees, fully dependent on volumes, pay is not very competitive.


  3. "Mediation Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mediation Specialist I in West Des Moines, IA
    Current Employee - Mediation Specialist I in West Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Ability to grow within company without college education

    Cons

    High demands and often lower pay then other businesses


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  5. "Inbound Sales Specialist & Loan Recovery Specialist (Collector 2)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Collector and Inbound Sales Specialist in West Des Moines, IA
    Former Employee - Mortgage Collector and Inbound Sales Specialist in West Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Work ethics, Growth, competitive pay and Volunteerism.

    Cons

    I didn't experience any downside with the company.


  6. "A trained monkey"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Servicing Specialist II in West Des Moines, IA
    Former Employee - Loan Servicing Specialist II in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice facilities, cafeteria has healthy options.

    Cons

    Took forever to get me set up, management kept saying they'd get me moved into the cubes by the team as there were several empty ones, but I was stuck far off. They also claimed that it was easy to get full-time from a contract status but I found it very difficult to get an opportunity.

    Advice to Management

    Don't treat your employees, even the contracted ones, like they are nothing but trained monkeys.


  7. Helpful (1)

    "Incredible Opportunity for Advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager V in West Des Moines, IA
    Current Employee - Project Manager V in West Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Wells Fargo provides an amazing opportunity for professional development and career advancement. A team member who takes initiative and proves they add value has unlimited opportunities.

    Cons

    Within Wells Fargo culture, employees are integral to their competitive advantage. The actions of a very small portion of employees has now created a negative image for the remaining 250,000 team members who desire to serve our customers with the highest integrity.

    Advice to Management

    Look for opportunities to be more agile and lean as an enterprise. Continue to promote the Well Fargo values and corporate culture that 99% of our team members believe and follow.si


  8. "Great place not so great management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Preservation Specialist I in West Des Moines, IA
    Former Employee - Home Preservation Specialist I in West Des Moines, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Great benefits and perks, it was fun to work there even under all the daily stress and changes.

    Cons

    Some of the new managers have no clue of how to do the job correctly and was making us do most of their work

    Advice to Management

    Stop with the micromanaging and please train your managers before they hit the floor


  9. "Business Systems Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in West Des Moines, IA
    Current Employee - Business Systems Analyst in West Des Moines, IA

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Decent pay, good communication, little office politics

    Cons

    Job uncertainties with recent public debacle

    Advice to Management

    Communicate, communicate, communicate and communicate. A lack of sharing creates an environment of catiness and rumor-mongering.


  10. "Home Loan Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Loan Processor in West Des Moines, IA
    Former Employee - Home Loan Processor in West Des Moines, IA

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Great benefits, great pay, flexible schedule, very little micromanaging (depending on who your manager is), lots of room for advancement

    Cons

    Typical corporate upper management, some upper levels play favorites


  11. "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collector III, Home Mortgage and Home Equity Specialty Group in West Des Moines, IA
    Current Employee - Collector III, Home Mortgage and Home Equity Specialty Group in West Des Moines, IA
    Recommends
    Positive Outlook

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Wells Fargo has competitive pay and great benefits. What I love most about working here are the people, we are like family.

    Cons

    Recent activities have made customers a little on edge. Everyone needs to remember that this was a small group of people that felt they had to do illegal things to stay competitive.

    Advice to Management

    Assist more in career advancement. Realize the stress we are all under.


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