Wells Fargo Reviews in West Des Moines, IA | Glassdoor

Wells Fargo West Des Moines Reviews

Updated May 29, 2018
122 reviews

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West Des Moines, IA

3.0
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
14 Ratings

122 Employee Reviews

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Pros
Cons
  • "Work/life balance can be non existent depending on your business line" (in 356 reviews)

  • "No "product sales goals" have been replaced by "branch growth"" (in 1253 reviews)

More Pros and Cons

  1. "Wonderful team atmosphere, slow to act leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Communications Associate in West Des Moines, IA
    Current Employee - Business Communications Associate in West Des Moines, IA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Wonderful team atmosphere, unlimited opportunities on current team or new team, challenging, management is great and nurtures talent, mentor opps are good, barriers between team and partner teams are nonexistent

    Cons

    No flexibility, weak benefits for new employees, unable to work from home, executive leaders work at painstakingly slow speeds to sign off on advancements, at the time of publishing this review: it’s hard to respect this company as an employee due to settlements, cell phone service is next to none

    Advice to Management

    Act quicker, become more flexible, develop other ways to reward employees since you cannot change the PTO/benefits package


  2. Helpful (1)

    "Mortgage specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Servicing Specialist in West Des Moines, IA
    Former Employee - Mortgage Servicing Specialist in West Des Moines, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Great pay and hours, great location

    Cons

    Numbers driven. They don’t take care of their employees or treat their employees as though they’re a valued asset to the company. It’s all strictly numbers

    Advice to Management

    Care more about your employees

  3. "Fraud spec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Des Moines, IA
    Former Employee - Anonymous Employee in West Des Moines, IA
    Recommends
    Positive Outlook

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    Great company,loved working there

    Cons

    Coworker sometimes don’t work so great


  4. "Research Remediation Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research/Remediation Analyst in West Des Moines, IA
    Current Employee - Research/Remediation Analyst in West Des Moines, IA
    Recommends
    Positive Outlook

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    The pay is pretty good, hours are normal business hours

    Cons

    Hard to move up in the same dept


  5. Helpful (1)

    "HPC Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Des Moines, IA
    Current Employee - Anonymous Employee in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time

    Pros

    The building has big company amenities.

    Cons

    Making me train my own foreign replacements from India so that they can lay me off. Once India is trained (by us) we're gone.

    Advice to Management

    Adopt some ethics


  6. "Great Opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Servicing Specialist in West Des Moines, IA
    Current Employee - Loan Servicing Specialist in West Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Love the opportunities available. My current manager is the best manager I've ever had at any employer. They highly encourage professional development and have helped me hone in on what I'd like my career to look like. I also feel that if you work hard with great quality, you will be recognized for your successes.

    Cons

    While an entry-level position is easy to snag, it can take some time and dedication to land a higher-up position. There is a lot of competition internally to move up. And they are a company that hires from within, which is great if you already work there but if you want to access a higher-up position directly, it can be challenging. Also, the health insurance is high-deductible.

    Advice to Management

    Communication is key! I have seen great communication within management but also poor communication. This is likely possible in any company, however.


  7. "Semi-Decent Pay, Totally Corporate Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Claims Analyst in West Des Moines, IA
    Current Employee - Mortgage Claims Analyst in West Des Moines, IA
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    The pay isn't bad and they're ALWAYS hiring for something. PTO is generous, most managers at the lower-management level are very understanding.

    Cons

    The corporate culture is very plastic and fake; you don't actually get the sense that any of the highest up actually cares about their employees. Things about your job that don't make sense will either not change, or take months to change for seemingly no reason.

  8. Helpful (2)

    "Look Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Analyst in West Des Moines, IA
    Current Employee - Claims Analyst in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    The benefits package is very competitive, they offer 18 days PTO, 2 personal holidays, all national/bank holidays, 16 hours of volunteer service time, and 16 weeks 100% paid parental leave for primary caregivers after the addition to a family, including adoption.

    Cons

    This company does not care about the financial well being of their employees or customers. All of their calculated moves following the major fiascos in the last 2 years have been to save face for the executives and shareholders. Employees face constant stress due to the quick pace of change rollouts and are not compensated to reflect their hard work. The "culture of caring" and "raise your hand" initiatives are just empty promises to do better while just a ploy to line the pockets of those at the top. There are limited positions for growth and movement which magnifies the feeling of being stuck in a dead end/thankless job. This is not a company to make a career at, though their benefits package is good, there is much to be desired from the mismanagement of this company and its goals.

    Advice to Management

    Create a culture of caring towards your employees first and foremost, stop expecting that all of the underlings are too ignorant to understand the corporate spin and focus on placing value in the people that work hard and sacrifice time with their families to be there. Make it about more than just a paycheck for the people at the top of the pyramid.


  9. "Collector 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector in West Des Moines, IA
    Former Employee - Collector in West Des Moines, IA
    Doesn't Recommend
    Neutral Outlook

    I worked at Wells Fargo full-time (More than a year)

    Pros

    The pay was ok for sitting in a cubicle. Friendly staff.

    Cons

    The big down side is getting yelled at all day. The bonuses they offered were fairly hard to get.

    Advice to Management

    Don’t make collectors refuse to wave late fees the first time even though your going to waive it anyways.


  10. "Good place to step into corporate banking."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Mortgage Claims Analyst in West Des Moines, IA
    Former Contractor - Mortgage Claims Analyst in West Des Moines, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo as a contractor (More than a year)

    Pros

    There would be campus wide activities to bring together like minded individuals to participate in team activities; takes the mind off work for a bit.

    Cons

    Changes were made for the sake of "a change."
    Change control process fruition takes a long time. By the time the change control has been implemented, it is time to make a change again because it would have been irrelevant.


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