Wendy's Reviews | Glassdoor

Wendy's Reviews

Updated August 15, 2017
832 reviews

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3.0
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Todd Penegor
8 Ratings

832 Employee Reviews

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Pros
Cons
  • 2 more than minimum wage to run all daily operations of a restaurant (in 120 reviews)

  • Long hours working with some very nasty people (in 100 reviews)

More Pros and Cons

  1. "cook, cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wendy's part-time

    Pros

    free or discounted food, that is the only pros otherwise there is many other better jobs

    Cons

    If you don't have self-control you will get fat and they will not want to give you days off even tho they don't pay good.

    Advice to Management

    good starter job if you need a little money just to get by.


  2. "Not completely terrible but not somewhere you want to stay long term , better than McDonalds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wendy's part-time (More than a year)

    Pros

    It's a job, if you need one badly.

    Cons

    Don't care much about their employees, at least not the franchise locations

  3. "great company; rolling the dice on management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew in New Suffolk, NY
    Former Employee - Crew in New Suffolk, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wendy's part-time (More than a year)

    Pros

    at this point wendys has invested billions into their restaurant systems and not for them to be unprofitable--that said. whether you're doing dishes .. or are an rm .. or are an rm doing dishes, almost all the employees I've come across in our district started by learning and mastering each and every task in the place if theyre any good..
     knowing the right, wrong, and 'grey-area' way to do it; as there are set SOPs and estimated completion times from corporate for nearly every task in the place--literature all available to employee if you want it and/or are a biatch about it .. i hate jobs where everyone in the place is questioning the exact way something was designed to be used.. my main job as a custodian can get like that ..
    stick to your guns and values .. think a little .. take pride in a good job .. treat ppl how you wannabe treated ..
    the customer made it here .. he obv wants wendys .. he dont want crappy food ..he woulda went elsewhere..dont jip .. follow standards .. nd for god sakes its wendys not mcdonalds .. take a lil effort nd coordinate so his food isnt half cold and crappy nd halfgood . but because of a better profit margin on the better more expensive food, the place is able to get better; do the right thing .. and profit is good for everyone=] ..i no longer work at wendys but would put money on it that that's most of their values lol it really is what you make of it ..most customers go to wendys cuz they specifically prefer it .. with good reason ... dave was the shizz

    Cons

    management is hit or miss.. some GMs justtt dont give a crap enoughhh...and it shows in the location, whether old or new ; i just know because im someone who takes pride in doing a good job and am always improving stuff and it goes nowhere there .. not a good second job if the crew nd managers arent 'with it'
    also i like to think of it like supermarkets .. the profit margin ultimately sets what you make .. no necessarily reflective of the work load

    Advice to Management

    dont forget that you make more money than other employees .. i dont understand why a few managers are just total morale killers .. its bad when you have to scold manager with "i dont know. im gonna do what im doing.. do. the. right. thing. because that is not whats happening right now .. and we got customers that you are supposed to care about .. "


  4. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wendy's part-time

    Pros

    It's a decent place to work if you aren't looking for something stable such as the same hours each week and a more full time kind of thing.

    Cons

    Management can be aggressive about times to the detriment of the the quality of the food to the people.

    Advice to Management

    Less negative reinforment and more positive reinforcement. There's a lot of telling people what they're doing wrong and none of telling people what they're doing right.


  5. "Good start for teenagers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Fort Gordon, GA
    Current Employee - Customer Service in Fort Gordon, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wendy's part-time (Less than a year)

    Pros

    Great training . Managers are patient with you as well as the crew members.

    Cons

    Unprofessional environment. Not everybody, but the professional can be improved upon.

    Advice to Management

    Control the negativity of the co-workers and you'll be fine. Know what's going on at your company .


  6. "Drive Thru"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Drive Thru Cashier in Oldsmar, FL
    Current Employee - Drive Thru Cashier in Oldsmar, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wendy's part-time (More than a year)

    Pros

    As many hours as you want to work, you can have snacks and drinks, casual atmosphere

    Cons

    The only corporate culture I can see is hating your job - managers complain about the company all night long.

    Advice to Management

    Your employees can only be as happy as you are.


  7. "Great first job, nothing more, nothing less"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Seminole, FL
    Former Employee - Crew Member in Seminole, FL
    Negative Outlook

    I worked at Wendy's part-time (More than a year)

    Pros

    Great people, nice having drinks available for free.

    Cons

    Some coworkers and management were very unpleasant, all they cared about was themselves. Make people stay later than scheduled if understaffed (which was way too often).

    Advice to Management

    Hire more dependable people that actually show up and don't call off twice a week.

  8. "working @ wendys at age 16"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Lakewood, OH
    Current Employee - Crew Member in Lakewood, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wendy's part-time (More than a year)

    Pros

    - coworkers / the people you meet
    - the food

    Cons

    - not enough employees to cover shifts (you screw over everyone if you don't show up)
    - rude old people

    Advice to Management

    stop going outside to smoke during a rush!!


  9. "First Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wendy's full-time

    Pros

    Educational resources were available. High quality product. Fun atmosphere.

    Cons

    Schedule not set for long periods.


  10. Helpful (1)

    "Asst. Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Newport News, VA
    Former Employee - Assistant Manager in Newport News, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Wendy's full-time (More than 10 years)

    Pros

    401k, vacation time, free meals, health care

    Cons

    Upper Management lies, uses you, treat you like crap and trys to work you half to death

    Advice to Management

    Dont be used


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