Wescom Credit Union Reviews | Glassdoor

Wescom Credit Union Reviews

Updated October 15, 2017
46 reviews

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3.3
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Darren Williams
25 Ratings

46 Employee Reviews

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  1. "MSR I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wescom Credit Union part-time

    Pros

    Really like the company and what it stands for

    Cons

    branches don't offer many full time positions


  2. "RMSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wescom Credit Union full-time (More than 3 years)

    Pros

    Good pay good benefits
    Good bank

    Cons

    Tough upward movement; need to update branches
    Sometimes boring

    Advice to Management

    Invest in your employees more
    Listen to them more

  3. Helpful (2)

    "Telephone Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Service Representative in Pasadena, CA
    Current Employee - Telephone Service Representative in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wescom Credit Union full-time (Less than a year)

    Pros

    Good benefits, health incentives, raffle tickets.

    Cons

    Not flexible hours, no extra pay if bilingual, department is stressful, high turn around. Strict schedule, mandatory overtime. Extended hours. There is no work at home for people who live far. Skills added no extra pay.


  4. Helpful (1)

    "Loan processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Anaheim, CA
    Current Employee - Anonymous Employee in Anaheim, CA
    Positive Outlook
    No opinion of CEO

    I have been working at Wescom Credit Union full-time (More than 5 years)

    Pros

    flexible work schedule and good benefit

    Cons

    What managers says does not translate to action on lower level.

    Advice to Management

    Make the decision fast and let whole department know the changes.


  5. Helpful (1)

    "MSR and Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wescom Credit Union full-time

    Pros

    Good benefits, flexible hours and many branches

    Cons

    This is actually a very good financial institution. It's sad to say that they often promote the wrong person. As long as you know how to be friend with your region manager, you will get promote quick without any questions. They often ignore good, hard working, dedicated employees. Upper managements only care about themselves.

    Advice to Management

    Listen to your employees and not only to managements. Often managers abuse their power. Little people often get eaten by sharks.


  6. Helpful (1)

    "Senior Financial Analyst III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst III in Pasadena, CA
    Former Employee - Senior Financial Analyst III in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Benefits, family oriented working environment, friendly staff. There is unlimited potential for professional and personal growth and the ability to develop personal skills.

    Cons

    There are very limited downside working with Wescom Credit Union one is the distance from where I live, which is about 30 miles away from home. Another downside is that someone needs to be constantly on your toes in order to be on top of everything or you should be proactive type of an employee.

    Advice to Management

    Management level should sometimes understand employee's concerns, feelings and they should be considerate to employees especially in terms of granting personal time off and or people calling in sick.


  7. Helpful (1)

    "MSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Msr in West Covina, CA
    Current Employee - Msr in West Covina, CA
    Recommends
    Neutral Outlook

    I have been working at Wescom Credit Union part-time (More than a year)

    Pros

    Benefits, Flexible Hours and Lovely Team.

    Cons

    To move up to another position it takes too long.

  8. "Member Service Representative II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay was good, co-workers were respectful and helpful, management was always on your side.

    Cons

    At times there was a lot of downtime in the branch and you found yourself surfing the web a lot.

    Advice to Management

    Always coach on the fly, sometimes employees forget things.


  9. Helpful (1)

    "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wescom Credit Union full-time (More than a year)

    Pros

    Lots of long term employees, friendly professional atmosphere. Emphasis on training. Transparent organization. Member and employee focused. Gym on site!!! Break room is great.

    Cons

    Card services needs like 10 more employees 😆 Ebranch seems to go down a lot. Lots of paper.. we seem to print everything.

    Advice to Management

    Take a look at improving inter-departmental hold times.


  10. "teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wescom Credit Union part-time

    Pros

    The pay was great and experience off college. The coworker were great and helpful and the member were great!

    Cons

    the work and balance, to much politics, working Saturdays was terrible


Showing 46 of 48 reviews
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