West Bend Mutual Insurance Co. Reviews

Updated May 12, 2021

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4.0
64%
Recommend to a Friend
93%
Approve of CEO
West Bend Mutual Insurance Co. President and CEO Kevin Steiner (no image)
Kevin Steiner
60 Ratings
Pros
  • "Company is very stable and open, benefits are excellent, on site fitness center and cafe is among the best in SE Wisconsin(in 8 reviews)

  • "campus great(in 7 reviews)

  • Cons
  • "Depending on the position, the work/life balance can be rough(in 11 reviews)

  • "Micromanagement from middle management types that are no longer referred to as managers(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee
      Featured Review

      Excellent Internship Opportunity

      Jan 11, 2021 - Software Engineer in Eau Claire, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Helpful coworkers. Great benefits. Nice offices. Culture of comradery.

      Cons

      Experienced permissions issues during the first portion of my internship. (Company was still transitioning to remote work at this time)

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      West Bend Mutual Insurance Co. Response

      West Bend

      Thank you for the feedback on your internship experience. We are thrilled you enjoyed your time at West Bend!

    2. 5.0
      Current Employee, more than 3 years

      Good place to work

      May 12, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Co-Workers are friendly, helpful and knowledgeable. Good work-life mix. Executives keep everyone updated on the company direction.

      Cons

      Long drive to and from work. Especially in the winter months.

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    3. 1.0
      Former Employee, more than 8 years

      Toxic

      Apr 9, 2021 - Underwriting in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Casual dress code and Starbucks on-site

      Cons

      The main computer system is wildly unreliable. Expect it to go down at least twice a week. There are too many “workarounds” to even keep track of. The work-life balance is absolutely wretched. Salaried employees can expect to work overtime consistently. Toxic, gaslighting management: for example, if the workload is too high, it is seen as a a problem underwriter not managing their time well, rather than hiring adequate staff for the workload. There is tremendous pressure to meet goals, with very little reward in it. Some folks aren’t getting merit raises because they “make too much” compared with the national average. There are no extra PTO days to earn and only a small bonus if the entire company meets their goals. Benefits leave a lot to be desired. The health care deductible is very high and doesn’t guarantee anything will be covered once you do meet it. Everything, at the end of the day, is about the almighty dollar. It’s made abundantly clear that management cares more about a buck than you as an employee. Management is very out of touch with the day-to-day workings of their employees, and they do not accept outside criticism or suggestions. There is not a lot of room to move around in the company. If the management doesn’t like you, you won’t get promoted. They definitely play favorites unabashedly.

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      West Bend Mutual Insurance Co. Response

      West Bend

      Thank you very much for leaving your detailed feedback. We admit, those things were hard to hear, but we are committed to looking into them and appreciate the time it took for you to share! If you have any other details you’d like us to know about, please email hresources@wbmi.com.

    4. 5.0
      Current Employee

      Great Company!

      Apr 21, 2021 - Underwriter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay and benefits. They truly care about their employees.

      Cons

      We are sometimes understaffed which can cause extra hours needing to be worked regularly

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      West Bend Mutual Insurance Co. Response

      West Bend

      We appreciate your comments! Thank you for leaving your feedback. We encourage you to discuss workloads with your department leadership so that we can address work or staffing issues quickly. Thanks again!

    5. 5.0
      Current Employee, more than 3 years

      West Bend Mutual

      Mar 30, 2021 - Scrum Master 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      On-site gym, great benefits overall, great work environment

      Cons

      Workload, not a good work life balance

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      West Bend Mutual Insurance Co. Response

      West Bend

      Thanks for sharing your feedback with us. We acknowledge that maintaining work/life balance can be challenging depending on projects and workloads. We strive to provide ways to minimize those challenges and encourage you to discuss your specific work situation with your manager to find a solution that works for you. If you have any specific suggestions for us, please email us at hresources@wbmi.com. Thank you!

    6. 5.0
      Current Employee, less than 1 year

      Awesome

      Mar 14, 2021 - Claims Representative in West Bend, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, cares about staff.

      Cons

      None, overall a great company

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      West Bend Mutual Insurance Co. Response

      West Bend

      Thanks so much for taking the time to leave us a review. We’re so pleased that you’re happy with us! Thank you!

    7. 5.0
      Current Employee, more than 1 year

      Professional with 20 plus years

      Feb 18, 2021 - Senior Claim Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They care about their employees

      Cons

      None that I can submit at this time

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      West Bend Mutual Insurance Co. Response

      West Bend

      Thanks so much for your feedback! We’re thankful for you!

    8. 5.0
      Current Employee

      Best Place to Work

      Jan 27, 2021 - Softwere Engineer in West Bend, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Profit Sharing Great 401k match and % of Salary contribution yearly Flexibility Culture Employee first mentality

      Cons

      Corporate Red Tape Working toward Agile but oftentimes I see waterfall Some parts of the business not embracing newer technology

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      West Bend Mutual Insurance Co. Response

      West Bend

      Thanks for sharing some specific feedback for us! We appreciate it! Transitions to new processes or technologies aren’t always easy, but we’ll take a look to see if we can help ease people into those.

    9. 5.0
      Current Employee

      Great place to work

      Feb 1, 2021 - Product Owner in Milwaukee, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great leadership and co- workers

      Cons

      No cons- great place to work

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      West Bend Mutual Insurance Co. Response

      West Bend

      We really appreciate the time you took to leave us a review! Thank you! We’re thrilled that you’re enjoying your time with us!

    10. 3.0
      Current Employee, more than 5 years

      Managers are a cool kid's club, and you're not a part of it.

      Feb 21, 2021 - IT Developer in West Bend, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      401 match Annual bonuses Stable company/systems Friendly coworkers Good technology

      Cons

      Rough work/life balance High turnover rate Pressure to return to office Low upward mobility Absent management

      Continue reading
      3 people found this review helpful

      West Bend Mutual Insurance Co. Response

      West Bend

      We very much appreciate that you took time to leave us a review and to provide some specific things for us to work on. Thank you for your feedback. If you have anything additional to share, please don’t hesitate to email hresources@wbmi.com.

    Viewing 1 - 10 of 90 Reviews

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