West Coast Dental Reviews | Glassdoor

West Coast Dental Reviews

Updated May 13, 2017
90 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Farhad Manavi
51 Ratings

90 Employee Reviews

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Pros
  • The companies offered great benefits and are afforable to all (in 9 reviews)

  • This is a great company to work for (in 7 reviews)

Cons
  • No cons, but always continue to improve (in 6 reviews)

  • Corporate office was totally understaffed (in 3 reviews)

More Pros and Cons

  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Dentist in Menifee, CA
    Current Employee - Managing Dentist in Menifee, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at West Coast Dental full-time (Less than a year)

    Pros

    Great salary/compensation. This company take care of their doctors and give us all the tools needed to succeed. Also they give you a place to work close to home.

    Cons

    Not much to say. This company is by far the best one I have worked for. They really know how to take care of their staff.


  2. Helpful (2)

    "Not a good work environment!"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Office Manager in Los Angeles, CA
    Former Employee - Office Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at West Coast Dental full-time (Less than a year)

    Pros

    The pay is good.

    Cons

    Upper management keep moving staff around. They only care about the bottom line. Patient care is lost in the numbers. The company is very unstable and it needs an overhaul on how they run their offices. Worst "corporate support" is more like "corporate will not support". This company does so much fraud I'm surprised they keep popping up everywhere. But it will catch up, sooner than later.

    Advice to Management

    a house devided will not stand! There seems to be a huge disconnect from what corporate excepts and what the office are doing. I saw another review that stated "get your lawyers ready" I believe this statement to be true.

  3. Helpful (5)

    "The most unpleasant company I've ever worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at West Coast Dental full-time (More than a year)

    Pros

    The co-workers and casual Fridays

    Cons

    Money seems to be the driving force behind this company. Corporate office was totally understaffed. Even after consistently opening new offices, they never hired more employees to make up for all the additional work. Staff were grossly over worked. Their main goal always seemed to be profit, profit, profit, and how to get as much money from patients, even if they couldn't afford it. Very stingy in spending in certain areas that were very needed. Very high turnover. Constant hiring and firing of people. In all my years of employment at other companies, I've never experienced anything quite like this. I was afraid of voicing any sort of concerns for fear of getting let go. There was fear in this office environment. People were exhausted and stressed. It often times also felt like a boot camp.

    Advice to Management

    You need to seriously reconsider your values and how you treat patients and employees. This will all come back to bite you in the "you know where" in some way if you continue to have MONEY and profit as your main goal. Really try to get employees feedback and create a trustworthy, comfortable environment where people fee like they can be open and honest about concerns or issues without fear of retribution or getting fired. Take that feedback and make the necessary changes so that you have employees who really love their jobs, love coming to work, and so you don't have such a high turnover. It all creates a butterfly effect and trickles down to the patient experience as well. Just have a look at all the awful patient reviews. Doesn't this tell you something?


  4. Helpful (1)

    "Support Center AKA: Corporate office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ex Employee in Los Angeles, CA
    Former Employee - Ex Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at West Coast Dental full-time (More than 3 years)

    Pros

    My co-workers. Thats a bout it, and casual Fridays. THat's when the owners are not in so the office environment can be lightened up.

    Cons

    Very, very little pay for employees within the corporate office. Only the top heads in corporate get paid (not many). Benefits Are TERRIBLE- still had to pay a good lump sum to see a dentist!! The irony-

    Advice to Management

    Needs to be restructured, include your office employees.


  5. "Great company"

    Star Star Star Star Star
    Current Employee - Appointment Coordinator in Torrance, CA
    Current Employee - Appointment Coordinator in Torrance, CA

    Pros

    Great opportunity for growth within the Company and awesome staff.

    Cons

    Some downsides would be the patient wait time.

    Advice to Management

    Awesome work


  6. "I like working at this Company, it allows you to create a great work environment and flow with patients."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Specialty Assistant in Los Angeles, CA
    Current Employee - Specialty Assistant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Patients return wishing to see us again, is their comments. It is great to work where patients really appreciate our hard work and dedication to their health/ dental needs. I have been here 11/2 years traveling assistant.

    Cons

    Communication, sometimes the wait time for patients, but we see them all and it's our pleasure.
    Need more space sometimes.


  7. "West Coast Dental Rocks!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Torrance, CA
    Current Employee - Office Manager in Torrance, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Doctors on staff are very dedicated to our patients needs. Management team is involved and supports office staff

    Cons

    No cons at this time

  8. "Great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Assistant Van Nuys in Van Nuys, CA
    Current Employee - Dental Assistant Van Nuys in Van Nuys, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Coast Dental (More than 3 years)

    Pros

    Nice office
    Great management
     flexible schedule
    Family friendly

    Cons

    Right now nothing to major juan wish the doctor wouldn't change often

    Advice to Management

    None right now keep up the great work


  9. "Great management!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Hygienist in Valencia, CA
    Current Employee - Dental Hygienist in Valencia, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Coast Dental full-time (More than 3 years)

    Pros

    West Coast Dental is a great place to work. They have a great management system were things get done quickly and efficient. I have a great work relationship with all my managers and especially my Regional Manager.

    Cons

    I wish I had more days available for the days and offices...

    Advice to Management

    Great holiday party!!


  10. "Corporate employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Trainer in Los Angeles, CA
    Former Employee - Operations Trainer in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at West Coast Dental full-time (Less than a year)

    Pros

    None this company should and one day will be investigated ... good patients and hard working employees but the commit much fraud !! One day this company will crash!! Sorry for the investors they will soon be liable

    Cons

    Executives are a joke !! HR can't provide assistance without taking care of executive 1st.. that's why so many HR managers have come and gone

    Advice to Management

    Get your lawyers ready


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