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West Coast Dental Reviews

Updated January 11, 2018
97 reviews

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3.7
StarStarStarStarStar
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Farhad Manavi
56 Ratings

97 Employee Reviews

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Pros
  • The companies offered great benefits and are afforable to all (in 9 reviews)

  • This is a great company to work for (in 8 reviews)

Cons
  • No cons, but always continue to improve (in 6 reviews)

  • Upper management keep moving staff around (in 4 reviews)

More Pros and Cons

  1. "Glad to be back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Dental Assistant Extended Function II in Los Angeles, CA
    Current Employee - Registered Dental Assistant Extended Function II in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Coast Dental full-time (Less than a year)

    Pros

    Join the specialty team and be a part of amazing assistants that help extraordinary specialist such as OS PERIO PEDO and ENDO. Happy to be back and take care of my patients

    Cons

    There is none they are very supportive of advancement in the field and rising in the company

    Advice to Management

    Thank you for the opportunities that are given to us


  2. Helpful (1)

    "Inept Upper Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at West Coast Dental full-time (Less than a year)

    Pros

    The friendships you develop with your coworkers and the few times you can help patients without management finding out. Also, they pay a bit better because they have a high turnover rate.

    Cons

    CEO and upper management are all DDS, but they never received formal training in management. Just because you "rocked" the numbers many years ago in another company, that does not qualify you to run a multi-million dollar company. Theres no vision, just money. There's no leadership, just threats. There's systems in place, they just "wing it".

    Advice to Management

    Hire real business people. MBA in Healthcare. Master or Doctorate in Healthcare management, etc..... Dont hire con-artist, just because they are "very very nice doctors that can produce from DentiCal."

  3. "New"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager Trainee in Pomona, CA
    Current Employee - Office Manager Trainee in Pomona, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Coast Dental full-time (Less than a year)

    Pros

    Great company to work for. Amazing culture and people really care.

    Cons

    Computers will frequently run slow.


  4. "Over 2 years here and still learning and enjoying it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Coast Dental full-time (More than 3 years)

    Pros

    Its growing, fast paced and always something to learn if you are energetic, motivated and a self starter. Smaller company so I can see more of the operations.

    Cons

    Sometimes its busy but that's better than not having any patients to take care of


  5. "They pay well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at West Coast Dental full-time

    Pros

    they pay well
    Your hours don't get cut
    They offer benefits

    Cons

    Company is cheap
    They over book
    Late hours


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Treatment Coordinator in Torrance, CA
    Former Employee - Treatment Coordinator in Torrance, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at West Coast Dental full-time (More than 10 years)

    Pros

    Awesome Dentist's.
    Great pay, Owners really care about the employee's.

    Cons

    None while I worked there.


  7. "Nice people"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at West Coast Dental full-time (More than a year)

    Pros

    I was able to work remotely if needed

    Cons

    Management changes and lower levels of experience

    Advice to Management

    Value of employees

  8. Helpful (3)

    "Not a good work environment!"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Office Manager in Los Angeles, CA
    Former Employee - Office Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at West Coast Dental full-time (Less than a year)

    Pros

    The pay is good.

    Cons

    Upper management keep moving staff around. They only care about the bottom line. Patient care is lost in the numbers. The company is very unstable and it needs an overhaul on how they run their offices. Worst "corporate support" is more like "corporate will not support". This company does so much fraud I'm surprised they keep popping up everywhere. But it will catch up, sooner than later.

    Advice to Management

    a house devided will not stand! There seems to be a huge disconnect from what corporate excepts and what the office are doing. I saw another review that stated "get your lawyers ready" I believe this statement to be true.


  9. Helpful (5)

    "The most unpleasant company I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at West Coast Dental full-time (More than a year)

    Pros

    The co-workers and casual Fridays

    Cons

    Money seems to be the driving force behind this company. Corporate office was totally understaffed. Even after consistently opening new offices, they never hired more employees to make up for all the additional work. Staff were grossly over worked. Their main goal always seemed to be profit, profit, profit, and how to get as much money from patients, even if they couldn't afford it. Very stingy in spending in certain areas that were very needed. Very high turnover. Constant hiring and firing of people. In all my years of employment at other companies, I've never experienced anything quite like this. I was afraid of voicing any sort of concerns for fear of getting let go. There was fear in this office environment. People were exhausted and stressed. It often times also felt like a boot camp.

    Advice to Management

    You need to seriously reconsider your values and how you treat patients and employees. This will all come back to bite you in the "you know where" in some way if you continue to have MONEY and profit as your main goal. Really try to get employees feedback and create a trustworthy, comfortable environment where people fee like they can be open and honest about concerns or issues without fear of retribution or getting fired. Take that feedback and make the necessary changes so that you have employees who really love their jobs, love coming to work, and so you don't have such a high turnover. It all creates a butterfly effect and trickles down to the patient experience as well. Just have a look at all the awful patient reviews. Doesn't this tell you something?


  10. Helpful (2)

    "Support Center AKA: Corporate office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ex Employee in Los Angeles, CA
    Former Employee - Ex Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at West Coast Dental full-time (More than 3 years)

    Pros

    My co-workers. Thats a bout it, and casual Fridays. THat's when the owners are not in so the office environment can be lightened up.

    Cons

    Very, very little pay for employees within the corporate office. Only the top heads in corporate get paid (not many). Benefits Are TERRIBLE- still had to pay a good lump sum to see a dentist!! The irony-

    Advice to Management

    Needs to be restructured, include your office employees.


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