West Corporation Engineer Reviews | Glassdoor

West Corporation Engineer Reviews

Updated Jul 13, 2019

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Found 57 reviews

2.1
StarStarStarStarStar
Rating TrendsRating Trends
21%
Recommend to a Friend
24%
Approve of CEO
West Corporation CEO John Shlonsky
John Shlonsky
8 Ratings
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - IT Engineer in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at West Corporation full-time for more than 5 years

    Pros

    Great environment , people and work environment

    Cons

    Can get stressful during system issues

    Advice to Management

    Keep doing what you are doing - great!

    West Corporation2019-04-04
  2. "Engineering position at West Corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Engineer 

    I have been working at West Corporation full-time for more than 5 years

    Pros

    Flexibility to work from remote location

    Cons

    Poorly organized structure and less benefits.

    West Corporation2019-06-08
  3. Helpful (1)

    "Work worth doing but new company owernership draining morale."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at West Corporation full-time for more than 10 years

    Pros

    Products are in support of 9-1-1 in the United States. Great knowing the work you do contributes to saving lives. Good Pay. Co-workers are great people.

    Cons

    They offer a lot of benefits, but medical is extremely expensive. Now owned by VC out of NY. The only thing important now is the financial bottom line. Employees and customers no longer matter. Employees are just a number on a spreadsheet. Rarely allowed to back-fill vacant positions, so mounting work is distributed among remaining employees. It is quite apparent to all employees they are not spending any money,...

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    Advice to Management

    Management is not the problem. All decisions are made at the highest level, so management has no power to change anything.

    West Corporation2019-04-23
  4. Helpful (3)

    "After the West acquisition..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at West Corporation full-time for more than 3 years

    Pros

    - telecommunications industry has a lot of technical problems to solve - Stable job and income - Still dog friendly office

    Cons

    - Accrued PTO - Explained by WTS president that West will not attempt to compete with Seattle software engineering market on salary. "If you can find a better place, great! Take my resume with you" was the summary of words used. - Recently told by WTS president that software engineering at West is "slow." This is disheartening because the Flowroute culture has thrived moving quickly and developing new technologies along...

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    Advice to Management

    - Actively demonstrate you value culture beyond words. - Take the time to listen to your employees. - Plan the next software acquisition on the west coast in a way that demonstrates research of the current market and company values.

    West Corporation2019-04-10
  5. Helpful (4)

    "IT is a Mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior IT Engineer in Omaha, NE
    Doesn't Recommend
    Disapproves of CEO

    I worked at West Corporation full-time for more than a year

    Pros

    Free parking Donuts on Friday (but am guessing it will go away soon)

    Cons

    Taken private 18mo ago and have had 4 or 5 rounds of layoffs. Lack of communications in IT Zero IT training budget Some teams lack a strategic plan Recently reduced PTO and separated it into vacation and sick time

    Advice to Management

    Put it out of it misery and just sell off the pieces and take your money and run

    West Corporation2019-04-05
  6. Helpful (8)

    "WAS a great place, WAS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Engineer in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at West Corporation full-time for more than 10 years

    Pros

    The people "in the trenches" were fantastic people to work with. I would have stayed until I retired if new management hadn't broken the place.

    Cons

    Employees are absolutely not valued. CEO is offended if employees ask for something from the company rather than drinking the kool-aid.

    Advice to Management

    Ya done messed up.

    West Corporation2018-11-08
  7. Helpful (2)

    "IT/Security employee Advice find a former employee and research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Engineer in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at West Corporation full-time for less than a year

    Pros

    Good pay and benefits. Ability to work from home

    Cons

    The IT/Security team are trying to establish a framework which is not in place. Candidate ask former employees, look into LinkedIN, ask yourself why a Senior System Engineer is the posting title, however the job describes a Information Security engineer Plenty of security jobs in Omaha

    Advice to Management

    GRC. Get a framework in place now, get management approval, establish policies, procedures and guidelines now.

    West Corporation2018-09-13
  8. "Developing at West"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at West Corporation full-time for more than a year

    Pros

    Developed here for a short time, but management seems nice enough. The experience so far has been positive, and the job seems to be pretty secure.

    Cons

    Working for a large corporation always has it's downsides, including bureaucracy and slow-moving progress as many interests have their say in the direction of projects.

    Advice to Management

    Same as I'd advise any management team to do, and that is: make sure you keep listening to your people and their ideas.

    West Corporation2018-07-29
  9. Helpful (5)

    "HR nightmare filled with corrupt politics and total lack of professionalism on a day-to-day basis."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at West Corporation full-time for more than a year

    Pros

    Incredible benefits, good learning experience

    Cons

    Mismanaged, discriminatory towards race and sex, environment breeds harassment and daily misconduct, management openly gossips amongst and about fellow employees, void of all organization

    Advice to Management

    Be present and treat your employees with basic human decency.

    West Corporation2018-08-27
  10. Helpful (2)

    "Advice to IT/ Security prospects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at West Corporation for less than a year

    Pros

    Good benefits ability to work from home, free parking.

    Cons

    Information Security professionals do not apply to any security position unless you like working in Chaos. There is not a framework in place for governance and direction. The company is in transition state, therefore the chaos. All the separate companies owned by West which independently managed their security are now coming under the West umbrella. That being said some that left and some are discontent.

    Advice to Management

    Basic Governance Risk Compliance. Choose a framework, NIST, ISO27000, Sans and stick to it.

    West Corporation2018-08-16
Found 57 reviews