West Corporation Reviews in Nebraska | Glassdoor

West Corporation Nebraska Reviews

Updated July 3, 2017
173 reviews

Filter

Filter

Nebraska

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
West Corporation CEO and Executive Director Tom Barker
Tom Barker
74 Ratings

173 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • West is a call center environment and therefore can have demanding hours and goals (in 29 reviews)

  • On call can be demanding even with the emphasis on the work/home life balance from upper management (in 25 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "SVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Corporation full-time (More than 10 years)

    Pros

    People are West's greatest asset. We work hard, but have a good time. It is rewarding to be part of team that consistently accomplishes great things.

    Cons

    Like a lot of companies, West is in the midst of a digital transformation, which can be difficult at times. But this transformation will form the foundation of our future success.

    Advice to Management

    Continue to look for creative ways to attract and retain talent. Stay the course on digital transformation.

    West Corporation Response

    May 3, 2017 – HR Director

    Thank you for taking time to write a review of West, and thank you especially for your dedication and service to the organization. You have undoubtedly been through several transformations over the... More


  2. "Investigative Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investigative Specialist in Omaha, NE
    Current Employee - Investigative Specialist in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Corporation full-time (Less than a year)

    Pros

    You are allowed to bring your own personality to the team.

    Cons

    Strict adherence to the days time.

  3. "Claims Validator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Validator in Omaha, NE
    Current Employee - Claim Validator in Omaha, NE
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at West Corporation full-time (More than 8 years)

    Pros

    Great benefits, can grow with the Company, good training and I had great supervisors.

    Cons

    Sometimes management is not forth coming with information on the status of the Company and/or the department.

    Advice to Management

    if you cannot give complete information on the status of the Company or Department and we know that something is going on, Please just say you cannot verify anything at this time.


  4. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Corporation full-time (Less than a year)

    Pros

    Lots of opportunities to make an impact and add value.

    Cons

    Pockets of politics just like any other corp.


  5. "New Hire at West"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Corporation full-time (Less than a year)

    Pros

    The people at West are extremely welcoming and ready to help. New hire orientation provides a great foundation to begin your career journey.

    Cons

    No cons experienced as of this date..

    Advice to Management

    I appreciate the opportunity to meet with an executive shortly after starting at West. The meeting was very informative and provided an opportunity to offer suggestions on any areas of improvement. Every experience has been positive so far!!!


  6. "Software Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Analyst in Omaha, NE
    Current Employee - Software Analyst in Omaha, NE
    Recommends
    Approves of CEO

    I have been working at West Corporation full-time (Less than a year)

    Pros

    The flexibility and freedom you are given to pitch in your ideas

    Cons

    There is not much as far as I am concerned


  7. "looking for a new challenge?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Corporation full-time

    Pros

    Excellent benefits with a great company offering unlimited professional growth possibilities.

    Cons

    perseverance and patience may be needed while they do necessary background checks.

  8. Helpful (1)

    "West Corp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Omaha, NE
    Former Employee - Director in Omaha, NE
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at West Corporation (More than 3 years)

    Pros

    It was a interesting place to learn about a variety of different business areas, approaches and models. West Corp is the umbrella company over several different businesses, so learning about the corporate model and also all of the different companies provided for a valuable experience.

    Cons

    It is a long standing institution that was in some ways set in it's ways and built on the good-ol-boy network. Made it more challenging to excel if you were new to the organization.

    Advice to Management

    Get value from everyone, think long term and appreciate diversity.


  9. Helpful (1)

    "quality analyst"

    StarStarStarStarStar
    Current Employee - Quality Analyst in Omaha, NE
    Current Employee - Quality Analyst in Omaha, NE

    Pros

    good company to work with. good benefits

    Cons

    heavy work load. no process

    Advice to Management

    improve process and hire more people


  10. Helpful (1)

    "Highly Advise you to not work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Omaha, NE
    Former Employee - Systems Administrator in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at West Corporation full-time (More than a year)

    Pros

    Great experience with multiple applications

    Cons

    Terrible Micromanagement and wickedness in upper management

    Advice to Management

    Take great care of your employees and treat them with dignity and respect, and remember that everybody starts somewhere, you weren't always at the top


Showing 173 of 948 reviews
Reset Filters