West Corporation Project Manager Reviews | Glassdoor

West Corporation Project Manager Reviews

Updated 2 Aug 2019

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Found 19 reviews

2.1
StarStarStarStarStar
Rating TrendsRating Trends
7%
Recommend to a Friend
0%
Approve of CEO
West Corporation CEO John Shlonsky
John Shlonsky
1 Ratings
  1. "A company actively discerning its true identity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Project Manager in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Corporation full-time for more than 10 years

    Pros

    Business is solid and opportunities are continuing to develop, Senior management is actively engaged in refining and clarifying vision and actively aligning execution with vision and strategy. Senior management is openly working toward greater transparency, team building and public reflection that is leading to more powerful and cohesive teamwork and execution. Individual contributors are constantly provided opportunities...

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    Cons

    There are lingering challenges from a history of rapid expansion and "hands-on" problem solving: Leadership at many levels is still overcoming a tendency towards hands-on firefighting Prioritization and focus, to reduce task switching and resource overload, is not yet the norm There is a significant legacy of "silo" thinking, in organization structure, tools and processes, that inhibits efficiency and responsiveness....

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    Advice to Management

    Stay the course. The increased and publicly visible focus on deliberate planning, quantifying value, transparent self assessment and risk taking are key to empowering employees at all levels to continue to be open, transparent and take on knowledge based leadership that is in the best interest of the company.

    West Corporation2016-11-07
  2. "Company in flux"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Project Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at West Corporation full-time for more than 8 years

    Pros

    A lot of good, dedicated employees.

    Cons

    Several RIFs since Apollo purchased them. Also have reduced benefits. Many good employees have been leaving.

    West Corporation2019-08-02
  3. Helpful (5)

    "Nowhere to go but OUT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at West Corporation full-time for more than 10 years

    Pros

    People. There are truly some very bright and thoughtful team members at West that could do great things with real strategic direction. Some managers are very flexible allowing for work/life balance.

    Cons

    Reorg, of the reorg, of the reorg. Too much thoughtless change as leaders make their constant power plays. Change is good, but chaos is not. The best talent bailing. Selling everything we don't have. Placing the load of technical debt on client engagement and front line teams. Senior leadership not present. Unstable platforms, lacking robust architecture. No raises, no opportunities to grow. Constant layoffs.

    Advice to Management

    Less top down management and more servant leadership. Figure out what you want to be and then become excellent at it. Stop the culture that is enabling bullying by sales teams. Less talk and more action. Finish just one thing.

    West Corporation2018-07-10
  4. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Project Manager in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at West Corporation full-time

    Pros

    Good place to work and has great people who help you grow. You can decide on whether to be complacent on what you do or go beyond what you started.

    Cons

    There are some gaps in roles on who does what and sometimes or many times it can be the cause of all problems. Some team leads and account managers can be micromanaging peers even though it may not be their responsibility again going back to the issue of lack of role clarity. Benefits is not that great at all, insurance costs are very high compared to other employers in the city.

    Advice to Management

    Wish the new management has more facetime with its employees and also be transparent with what's coming in terms of merit increases, layoffs, terminations etc.

    West Corporation2018-03-20
  5. Helpful (1)

    "Short-sighted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Longmont, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at West Corporation full-time for more than a year

    Pros

    None I can think of.

    Cons

    Insufficiently staffed to get the work done.

    Advice to Management

    Hire more people so that work can get done.

    West Corporation2017-10-14
  6. "Technical Project Manager"

    StarStarStarStarStar
    Current Employee - Technical Project Manager in Valley, NE

    I have been working at West Corporation full-time for more than a year

    Pros

    Good workplace with a great location.

    Cons

    No Cons at this time.

    West Corporation2016-10-26
  7. Helpful (2)

    "Worst Job Ever!! every day was 12 to 14 hours At Least!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at West Corporation full-time for more than 5 years

    Pros

    Good Co Workers, Good location on 4th street live... uhmmm nothing else comes to mind.

    Cons

    As a project manager, the work load was Un real, customers were mean and nasty, management was horrible, it was all about the MRCs..I had over 20 customers, each customer would have any where from 5 to 30 locations, installing circuits, phones, trainers...all at the same time.. and then there were the locations in Mexico, we had no idea what we were doing there, totally unchartered waters.. which caused major issues for...

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    Advice to Management

    share some of the wealth, a cost of living raise would be nice, trim some of the dead weight from the top. Hire additional resources, it would have been nice to have had the time to go to the rest room.

    West Corporation2016-04-24
  8. Helpful (1)

    "Power Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at West Corporation for more than 10 years

    Pros

    Great people to work with.

    Cons

    None they always had great advancement programs in place

    Advice to Management

    They have always been the top of the field to help advance me.

    West Corporation2016-02-17
  9. "Great working with them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at West Corporation full-time for more than a year

    Pros

    Positive environment and forward attitude. I enjoyed helping things grow

    Cons

    Limited to scope of what they wanted. Did not want to look at ways to improve the company in other ways

    West Corporation2015-10-23
  10. Helpful (6)

    "Acute shortage of accountability and governance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Project Manager in Longmont, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at West Corporation full-time for more than a year

    Pros

    Very few - cafeteria and a reasonable gym. Some flexibility in work hours is also a plus.

    Cons

    Very weak corporate governance with little strategic direction especially from product management. There is no 5 year plan. Internally the company claims to have ISO 9000 processes in place but everyone knows it is a joke.

    Advice to Management

    Collaborate like a normal company does. The in fighting is unbearable and is a huge waste of money and talent. The passing the buck culture means no one is accountable and customers lose out.

    West Corporation2015-01-06
Found 19 reviews