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West Elm

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West Elm

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West Elm Reviews

Updated Aug 1, 2022

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Found 677 of over 702 reviews
3.4
51% Recommend to a Friend
West Elm President, CEO and Director Laura J. Alber
60% Approve of CEO

Found 675 of over 702 reviews

3.4
51%
Recommend to a Friend
60%
Approve of CEO
West Elm President, CEO and Director Laura J. Alber
Laura J. Alber
232 Ratings

What people are saying about West Elm

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The Work-Life Bowl

1y

works at 

Accenture

I don’t know if this belongs in this bowl but dunno who else to ask - I’m about to upgrade my furniture for the first time ever and am going to buy a sectional, light gray or neutral. Love the mid century modern look + deep seat cushions. I don’t want to wait 6-9 weeks for a custom one like most of West Elm. Where should I buy?

22

33 Comments

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of West Elm and is not affected by filters.

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  1. 5.0
    Current Employee, more than 3 years

    Not Worth It

    Jul 31, 2022 - Anonymous Employee in Brooklyn, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -bagels on tuesday are nice

    Cons

    -photo studio has no AC in the summer, no AC in the winter -production is skeleton; operating with a shoe string budget -inept production members that are out of their depth -leadership is out of touch

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  2. 5.0
    Current Employee

    Love it

    Jul 26, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My coworkers are great and the company cares about its employees

    Cons

    The customers can be difficult

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  3. 5.0
    Former Employee, more than 3 years

    Great place to work!

    Jul 15, 2022 - Anonymous Employee in Greensboro, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Loved the work atmosphere and the beautiful furniture!

    Cons

    Working with customers Face to face and working on my feet, but that’s retail nothing against the company!

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  4. 5.0
    Current Employee, more than 1 year

    Love it!

    Jul 11, 2022 - Associate Product Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love the team- very supportive

    Cons

    Remote flexibility and limited growth

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  5. 5.0
    Former Employee, more than 3 years

    Great company!

    Jun 29, 2022 - Anonymous Employee in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunity for growth if you work hard, they’re kind to their employees.

    Cons

    Their system and logistics could use some work, clients would get upset about order delays and we were the ones that had to explain.

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  6. 5.0
    Current Employee

    Great

    Jun 14, 2022 - Utility Locate Technician in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work, great benefits

    Cons

    Long hours, weekends and holiday overtime

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  7. 5.0
    Former Employee

    Plus

    Jun 13, 2022 - Sales Associate in West Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good design. Good products. Good team.

    Cons

    Hours. Customers. Hours. Hours. Hours.

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  8. 5.0
    Current Employee

    Good work life balance

    May 9, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, pay, work like balance, and perks

    Cons

    Retail hours can be toughb

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  9. 5.0
    Current Employee, more than 1 year

    Great place

    May 6, 2022 - Design Manager in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun and friendly place to work

    Cons

    Retail hours are not always ideal

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  10. 5.0
    Current Employee

    Great management

    Apr 13, 2022 - Designer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The management team at my west elm was amazing - although I have yet to meet upper management. It is a joy to come to work and is the first place I’ve felt happy to be here as much as I am.

    Cons

    Pay is a little low

    Continue reading
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West Elm Reviews FAQs

West Elm has an overall rating of 3.4 out of 5, based on over 702 reviews left anonymously by employees. 51% of employees would recommend working at West Elm to a friend and 41% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, West Elm employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at West Elm. This rating has decreased by -1% over the last 12 months.

51% of West Elm employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated West Elm 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at West Elm to be culture, workplace, coworkers and the cons to be career development, benefits, management.

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West Elm Photos

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West Elm photo of: President Clinton visits HQ to discuss progress on west elm's Clinton Global Initiative Commitment to Action
West Elm photo of: Our team at St. Jude
West Elm photo of: In-store crafting activity
West Elm photo of: We love Etsy
West Elm photo of: Our Annual Summer Picnic - Down Under the Manhattan Bridge
West Elm photo of: Opening day at New Orleans store
West Elm photo of: Digital team concepting huddle
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Affiliated Companies

Williams-Sonoma, Inc.

Glassdoor has 702 West Elm reviews submitted anonymously by West Elm employees. Read employee reviews and ratings on Glassdoor to decide if West Elm is right for you.