West Pharmaceutical Services Reviews | Glassdoor

West Pharmaceutical Services Reviews

Updated May 19, 2018
106 reviews

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3.2
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West Pharmaceutical Services CEO Eric M. Green
Eric M. Green
28 Ratings

106 Employee Reviews

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Pros
Cons
  • High turnover, arrogant salesforce, favoritism , poor work life balance and good ole boys club (in 3 reviews)

  • Like I said, overall great company (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "I love West!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Scientist in Exton, PA
    Current Employee - Associate Scientist in Exton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time (Less than a year)

    Pros

    Lots of opportunity to learn new laboratory techniques
    Unique opportunity to work in a GMP environment in a lab
    Amazing people with great attitudes
    Challenging at times, but usually very rewarding work

    Cons

    Sometimes it can be a little stressful with the work load given to each scientist at certain times of the year

    West Pharmaceutical Services Response

    Dec 11, 2017

    Thank you for sharing your feedback on your employment with West! We strive to foster a positive working environment for all our team members, and we’re so pleased you’ve decided to share your... More


  2. "West: Final Destination"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director HSE in Exton, PA
    Current Employee - Director HSE in Exton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time (Less than a year)

    Pros

    Great company culture, spirit of collaboration, lot less politics compared to previous employers. Senior leaders sincerely care!

    Cons

    That it took me so long to find such a great company

    Advice to Management

    Keep working on improving communication at all levels, vertical and horizontal. We can only get better if we keep working on this.

    West Pharmaceutical Services Response

    Feb 20, 2018

    Thank you for your positive feedback. We try our best to foster a productive, positive, collaborative and performance driven culture. We're glad to hear you appreciate the genuine care shown from... More

  3. "Machine operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Machine Operator in Tempe, AZ
    Current Employee - Machine Operator in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time (More than a year)

    Pros

    Good benefit very friendly working with other employee nice supervisor to work with very cooperative

    Cons

    Buy new computer and new printer

    Advice to Management

    Would have nice to get raise every year just saying

    West Pharmaceutical Services Response

    May 7, 2018 – Specialist, Corporate Communications

    Thank you for sharing this feedback! We strive to foster a positive working environment for all our staff, so we’re pleased to hear about your experience. We also appreciate the suggestions for... More


  4. "Molder/Nova"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Molder in Jersey Shore, PA
    Former Employee - Molder in Jersey Shore, PA
    Recommends
    Positive Outlook

    I worked at West Pharmaceutical Services full-time (More than 5 years)

    Pros

    Nice friendly environment. Very safe environment to work in. You get treated fairly, and the pay is good. Everyone is a team player.

    Cons

    If you work 12 hours of overtime in a week, you should not be mandated to work overtime the following week, unless you want too.

    West Pharmaceutical Services Response

    Apr 17, 2018

    Thank you for taking the time to share your feedback. It is our goal to foster a positive work environment for all our employees and are very pleased when we hear positive feedback.

    We are glad... More


  5. "Accountant"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at West Pharmaceutical Services full-time

    Pros

    Internationally known company, decent benefits

    Cons

    Upper management incredibly biased towards thier fave employees. Even had individual birthdays and annual Christmas celebration cancelled. They want "yes men" not individuals, lemmings not thinkers.

    Advice to Management

    Show respect to your employees

    West Pharmaceutical Services Response

    May 7, 2018 – Specialist, Corporate Communications

    Thank you for taking the time to share your feedback on your employment with West. We are happy to see your positive comment about the benefits we offer our team members. It is important to hear... More


  6. "Ok to work for a while"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Machine Operator in Tempe, AZ
    Current Employee - Machine Operator in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at West Pharmaceutical Services full-time (More than a year)

    Pros

    The people are great and give you a lot of vacation if you’ve been there +10 years and they match you in 401 k.

    Cons

    You have to know people to get moved up in the department you’re working in. They make you stay for overtime even if you don’t want to basically forcing you.

    Advice to Management

    You should rotate supervisors yearly or every 2 years and cross train operators.

    West Pharmaceutical Services Response

    May 7, 2018 – Specialist, Corporate Communications

    Thank you for taking the time to share your feedback on your employment with West. We are happy to see your positive comments about our people and the 401k benefit. However, it’s just as important... More


  7. Helpful (7)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Exton, PA
    Former Employee - Anonymous Employee in Exton, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at West Pharmaceutical Services full-time (More than 5 years)

    Pros

    Co-workers kept me sane. 401k matching was decent. Good product. Building was nice. Gym on site was a perk. Philanthropic efforts were commendable.

    Cons

    New CEO has brought in new management with different philosophy. Seems to be less focus on employees and customers and only the bottom line. Many perks have been eliminated. there is a disconnect from what HR is preaching and what is actually going on in many departments. Too many micro managers.

    Advice to Management

    West needs to start hiring and training qualified managers. Too many times the wrong person gets promoted who can’t even manage people. So top heavy now, need more worker bees. Work load was unbelievable. HR needs to truly support all workers not just upper management.

    West Pharmaceutical Services Response

    Mar 31, 2018

    Employee satisfaction is very important to us, and it is troubling to hear your perception of West. However, we thank you for your input, as it is important to hear feedback.

    We have had many... More

  8. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Washington, NJ
    Former Employee - Intern in Washington, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at West Pharmaceutical Services full-time (Less than a year)

    Pros

    Good environment, people, and assignments.

    Cons

    Nothing big to complain about.

    West Pharmaceutical Services Response

    Mar 26, 2018

    Thank you for taking the time to share your feedback. It is our goal to foster a positive work environment for all our employees and are very pleased when we hear positive feedback.

    We are glad... More


  9. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Operator in Williamsport, PA
    Current Employee - Production Operator in Williamsport, PA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time (More than 10 years)

    Pros

    Safe clean work place. Great company to work for.

    Cons

    a lot of weekend mandated overtime.

    West Pharmaceutical Services Response

    Mar 26, 2018

    Thank you for taking the time to share your feedback. It is our goal to foster a positive work environment for all our employees and are very pleased when we hear positive feedback.

    We are glad... More


  10. "molder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at West Pharmaceutical Services full-time (More than a year)

    Pros

    great company to work for

    Cons

    to much overtime and 12 hr night shift

    West Pharmaceutical Services Response

    Mar 26, 2018

    Thank you for taking the time to share your feedback. We appreciate your feedback in saying that West is a great company to work for! It is our goal to foster a positive work environment for all... More


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