West Pharmaceutical Services Reviews | Glassdoor

West Pharmaceutical Services Reviews

Updated November 5, 2018
127 reviews

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3.0
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West Pharmaceutical Services CEO Eric M. Green
Eric M. Green
36 Ratings

127 Employee Reviews

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Pros
  • "Great company culture, spirit of collaboration, lot less politics compared to previous employers" (in 9 reviews)

  • "Great company culture with great people" (in 9 reviews)

Cons
  • "Lack of communication between management and the floor staff" (in 4 reviews)

  • "work load distribution is horrible between workers and work-life balance is poor" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "I love West!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Scientist in Exton, PA
    Current Employee - Associate Scientist in Exton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time (Less than a year)

    Pros

    Lots of opportunity to learn new laboratory techniques
    Unique opportunity to work in a GMP environment in a lab
    Amazing people with great attitudes
    Challenging at times, but usually very rewarding work

    Cons

    Sometimes it can be a little stressful with the work load given to each scientist at certain times of the year

    West Pharmaceutical Services Response

    Dec 11, 2017

    Thank you for sharing your feedback on your employment with West! We strive to foster a positive working environment for all our team members, and we’re so pleased you’ve decided to share your... More


  2. "Entry Level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at West Pharmaceutical Services full-time

    Pros

    Experience, work load, flexible, benefits, relaxed

    Cons

    Sometimes the hours can get a little long.

    West Pharmaceutical Services Response

    Aug 17, 2018 – Specialist, Corporate Communications

    Thank you for your review! We’re glad to hear that you’re having a positive experience working for West. Work/life integration is very important to us, so we appreciate your feedback in this area so... More

  3. "Good Place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at West Pharmaceutical Services full-time

    Pros

    Team driven and headed in a good direction

    Cons

    Confusing global environment, not always as transparent as could be


  4. "why"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Machine Operator in Tempe, AZ
    Current Employee - Machine Operator in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at West Pharmaceutical Services full-time (More than 3 years)

    Pros

    Good Pay Great Benefits Good People

    Cons

    Long Hours, messed up leaders, to many family members on one shift

    Advice to Management

    Check on how your workers are doing and let them know


  5. "Production Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at West Pharmaceutical Services full-time

    Pros

    Small factory environment. Easy to advance to a hire position.

    Cons

    Lack of communication from senior management.

    West Pharmaceutical Services Response

    Oct 2, 2018

    Thank you for your feedback. We strive to unleash the talent of each team member at West by providing ample opportunities for personal growth, development and advancement, and we’re glad you feel... More


  6. "West has been great so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Exton, PA
    Current Employee - Anonymous Employee in Exton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time

    Pros

    The campus in Exton is beautiful and modern! I'm excited to be here. Everyone is really nice. The cafeteria is great with a lot to choose from. Onsite gym with cardio classes?! I'm excited to come to work. There also appears to be a lot of upward mobility and advancement opportunities here at West.

    Cons

    I honestly can't think of a real con.

    Advice to Management

    Continue to be the best you can be for those who work for you. People don't quit their jobs, they quit their bosses.

    West Pharmaceutical Services Response

    Aug 17, 2018 – Specialist, Corporate Communications

    Thanks for sharing this feedback! We are happy to hear you’re enjoying the positive environment we’ve worked hard to create at West, and we’re glad to have you on the team. We appreciate your advice... More


  7. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at West Pharmaceutical Services full-time (More than a year)

    Pros

    Worked for a great director.

    Cons

    Office politics and playing favorites hinders career growth.

    West Pharmaceutical Services Response

    Sep 5, 2018 – Specialist, Corporate Communications

    Thank you for your feedback. While we’re happy to hear the positive review of your director, we are saddened to hear your concerns on career growth. We strive to unleash the talent of each team... More

  8. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accunt Manager
    Current Employee - Accunt Manager
    Doesn't Recommend
    Negative Outlook

    I have been working at West Pharmaceutical Services full-time (More than a year)

    Pros

    Large company with many resources.

    Cons

    Very impersonal. Doesn't defend its employees to customers. Report, reports, reports.

    Advice to Management

    Be a team with your employees not just your customer

    West Pharmaceutical Services Response

    Aug 27, 2018

    Thank you for sharing this feedback. It is so important that we hear from our employees in order to make improvements at West. With over 7,500 employees spanning more than 50 locations around the... More


  9. "Wish we spoke up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time (More than 3 years)

    Pros

    There were some pros but the cons just covered them sorry

    Cons

    We ran away from the EHS and QA department for a reason.
    A person in EHS department is such strong personality she scares us.
    We tried to make changes we get yelled at. We cant do any thing right.
    We ran away.

    Advice to Management

    Do nothing. Loose people.

    West Pharmaceutical Services Response

    Sep 14, 2018 – Specialist, Corporate Communications

    Thank you for sharing this feedback. It is troubling to hear of your experience, and we take your comments very seriously and have launched an internal investigation into this matter. It is our... More


  10. "Maybe not first class"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality in Tempe, AZ
    Current Employee - Quality in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at West Pharmaceutical Services full-time (Less than a year)

    Pros

    Free coffee, easy work, some nice people

    Cons

    Working here a short time and I thought it first class. What I found out, it seems there are serious problems in the quality and ehs department. High turnover and the females use bad language. Some people new in leadership act crazy and also bad language. Do not make a mistake by fixing a thing. You will be yelled at. I discussed it up with my friend, he says do not do any work and just cruise along so that is what I do

    Advice to Management

    Clean up leadership and bad language

    West Pharmaceutical Services Response

    Aug 16, 2018 – Specialist, Corporate Communications

    Thank you for sharing this feedback. We are disappointed to hear of your experience as a new employee with West. We work hard to create a positive working environment where our employees feel safe... More


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