West Pharmaceutical Services Reviews | Glassdoor

West Pharmaceutical Services Reviews

Updated Sep 18, 2019

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Found 176 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
55%
Recommend to a Friend
66%
Approve of CEO
West Pharmaceutical Services CEO Eric M. Green
Eric M. Green
58 Ratings
Pros
  • "Great Working Environment and Colleagues, Company growing and expanding(in 11 reviews)

  • "Great company culture, spirit of collaboration, lot less politics compared to previous employers(in 10 reviews)

Cons
  • "Needs getting used to, Long hours(in 6 reviews)

  • "New senior management has come in and made West a really bad place to work(in 5 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (2)

    "This is a great company with smart and hardworking people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Exton, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at West Pharmaceutical Services full-time for more than 3 years

    Pros

    I would rate West as a top employer. It has a combination of good benefits, flexible and easy-going work environment, family-friendly culture where people are doing interesting and important work. It has a long, well-respected history as a solid foundation for growth. While performance standards and expectations are high, they seem to be fair and balanced. You can have a long and varied career here.

    Cons

    The company is experiencing a lot of change...thank goodness...since the company has been around for 95 years and undergoing a little evolution is probably the only way West will be around in the future!

    West Pharmaceutical Services2019-04-22

    West Pharmaceutical Services Response

    May 11, 2019

    Thank you for sharing feedback on your employment with West. We strive to foster a positive work environment where our team members feel valued, energized and can bring their best to work every day, and we’re pleased you’ve shared your positive experience. We are proud of our ...

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  2. Helpful (1)

    "A great start to a good career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Support, Human Resources, Training in Saint Petersburg, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at West Pharmaceutical Services full-time for more than 10 years

    Pros

    Great company with excellent benefits

    Cons

    Growth is limited for certain areas and does not look for skillset when it comes to promoting from within.

    West Pharmaceutical Services2019-08-28
  3. "Overall decent working place with good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Modular Cell Tech in Jersey Shore, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time for more than 5 years

    Pros

    Built in overtime. 401k. Stock options. Quarterly bonus

    Cons

    12 hour work shifts and mandatory overtime

    Advice to Management

    Help promote internal growth

    West Pharmaceutical Services2019-09-18
  4. "Great benefits, but chaotic work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operator in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at West Pharmaceutical Services full-time for more than 3 years

    Pros

    -Benefits and insurance -Friends at work

    Cons

    -Many people quitting like operators, engineers, support staff, and managers -Many nonconformances and issues weekly

    West Pharmaceutical Services2019-09-16
  5. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Tempe, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at West Pharmaceutical Services full-time for more than 8 years

    Pros

    growth and opportunity for employees

    Cons

    show more appreciation to operators and laborers

    Advice to Management

    value employees they are the key to your success

    West Pharmaceutical Services2019-08-27

    West Pharmaceutical Services Response

    August 30, 2019Senior Specialist, Corporate Communications

    Thank you for sharing your feedback. We are happy to hear that you see the opportunities for growth we offer for our team members here at West. And thank you for your constructive feedback regarding appreciating and valuing our team members – we are committed to recognizing our ...

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  6. "Overall a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time for more than 5 years

    Pros

    Great pay, producing products to be proud of

    Cons

    Sr. Leadership above the plants

    West Pharmaceutical Services2019-08-06

    West Pharmaceutical Services Response

    August 26, 2019Communications Manager, EU

    Thank you for taking the time to share your review. We are pleased to see that you are proud of the products we produce. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are also proud of the role we play to ...

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  7. "Several levels of interviews with various departments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Exton, PA
    Recommends

    I worked at West Pharmaceutical Services full-time for less than a year

    Pros

    Great company with a large product line that serves pharmaceutical and biotech market. Good benefits, convenient cafeteria and gym on site.

    Cons

    You are expected to work long hours and not to have any family issues.

    West Pharmaceutical Services2019-08-02

    West Pharmaceutical Services Response

    August 13, 2019Senior Specialist, Corporate Communications

    Thank you for taking the time to provide your feedback. We’re happy to hear you were satisfied with our benefits and some of our building amenities. Work life balance is very important to us, and we are constantly looking for ways to offer more flexibility in our schedules in ...

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  8. "Dissatisfied"

    StarStarStarStarStar
     
    No opinion of CEO

    I have been working at West Pharmaceutical Services

    Pros

    401k, daily free fruits. Starbucks

    Cons

    Very disrespectful offshore IT management and seem to have my way or high way mentality. I have never seen/heard anyone being disrespected such a way I front of crowd of people. If you are unhappy and want to be miserable join this company.

    Advice to Management

    Change the management for the sake of employees who work hard. Employees are treated as numbers.

    West Pharmaceutical Services2019-08-28
  9. "Ok for first job but no career opportunities unless you become a yes man"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Modular Operator in Jersey Shore, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at West Pharmaceutical Services full-time for more than 8 years

    Pros

    Holidays off and shut down

    Cons

    They say family oriented but they are not they pick and choose who get certain benefits ...they say quality but not numbers but that all depends on the day that also applys to procedures..also it would be a lot easier to produce more product if the equipment worked right and was actually serviced and not just temporary fix

    Advice to Management

    I have no advice they don't listen..and if company picnic is scheduled next year it would be nice to know before1130 the day prior that we are working especially when you already have planned to spend the day with your family because you have it scheduled at the beginning of the year when the schedual comes out....then try to say you didn't know we shut down early...

    West Pharmaceutical Services2019-08-03

    West Pharmaceutical Services Response

    August 13, 2019Senior Specialist, Corporate Communications

    Thank you for taking the time to post your review. We appreciate your feedback and will do our best to respond to your concerns. Very strong customer demand currently requires us to run as much production as possible, which is why we took the unprecedented step of soliciting volunteers ...

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  10. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time for more than 3 years

    Pros

    I've been with the company for a little over 4 years. I've been lucky to be part of the site developed and expansion over that time. Great opportunities for development.

    Cons

    Due to the growth on site the old culture has been eroded slightly.

    West Pharmaceutical Services2019-07-03

    West Pharmaceutical Services Response

    July 3, 2019Senior Specialist, Corporate Communications

    Thank you for taking the time to share your feedback. It is our goal to foster a positive work environment for all our team members and are very pleased when we hear positive feedback. Our culture is very important to us here at West, and our leadership team enjoys hearing from ...

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Found 176 reviews