West Pharmaceutical Services Reviews | Glassdoor

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West Pharmaceutical Services Reviews

Updated February 17, 2018
101 reviews

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3.3
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West Pharmaceutical Services CEO Eric M. Green
Eric M. Green
26 Ratings

101 Employee Reviews

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Pros
Cons
  • High turnover, arrogant salesforce, favoritism , poor work life balance and good ole boys club (in 3 reviews)

  • Senior Management are inconsistent, rude and treat people based on old boys club rules (in 4 reviews)

More Pros and Cons

  1. Featured Review

    "I love West!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Scientist in Exton, PA
    Current Employee - Associate Scientist in Exton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time (Less than a year)

    Pros

    Lots of opportunity to learn new laboratory techniques
    Unique opportunity to work in a GMP environment in a lab
    Amazing people with great attitudes
    Challenging at times, but usually very rewarding work

    Cons

    Sometimes it can be a little stressful with the work load given to each scientist at certain times of the year

    West Pharmaceutical Services Response

    Dec 11, 2017

    Thank you for sharing your feedback on your employment with West! We strive to foster a positive working environment for all our team members, and we’re so pleased you’ve decided to share your... More


  2. "West: Final Destination"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director HSE in Exton, PA
    Current Employee - Director HSE in Exton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time (Less than a year)

    Pros

    Great company culture, spirit of collaboration, lot less politics compared to previous employers. Senior leaders sincerely care!

    Cons

    That it took me so long to find such a great company

    Advice to Management

    Keep working on improving communication at all levels, vertical and horizontal. We can only get better if we keep working on this.

    West Pharmaceutical Services Response

    Feb 20, 2018

    Thank you for your positive feedback. We try our best to foster a productive, positive, collaborative and performance driven culture. We're glad to hear you appreciate the genuine care shown from... More

  3. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Washington, NJ
    Former Employee - Intern in Washington, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at West Pharmaceutical Services full-time (Less than a year)

    Pros

    Good environment, people, and assignments.

    Cons

    Nothing big to complain about.


  4. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Operator in Williamsport, PA
    Current Employee - Production Operator in Williamsport, PA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time (More than 10 years)

    Pros

    Safe clean work place. Great company to work for.

    Cons

    a lot of weekend mandated overtime.


  5. "molder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at West Pharmaceutical Services full-time (More than a year)

    Pros

    great company to work for

    Cons

    to much overtime and 12 hr night shift


  6. "Assembly operator"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time

    Pros

    Easy work, good pay, and benefits

    Cons

    Nothing really just long hours


  7. "Module Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Module Operator in Jersey Shore, PA
    Current Employee - Module Operator in Jersey Shore, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at West Pharmaceutical Services full-time (Less than a year)

    Pros

    The pay is not bad.

    Cons

    They treat you like a kid and they have favorites. Management is horrible.

    West Pharmaceutical Services Response

    Jan 22, 2018

    Employee satisfaction is very important to us, and it is troubling to hear your perception of our leadership team at West. However, we thank you for your input, as it is important to hear feedback in... More

  8. "Great Product but not a Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at West Pharmaceutical Services full-time

    Pros

    Great product and there are some great people to work with. Salary and benefits are great

    Cons

    High turnover, arrogant salesforce, favoritism , poor work life balance and good ole boys club

    Advice to Management

    Treat reports with respect and stop the work place bullying

    West Pharmaceutical Services Response

    Dec 27, 2017

    Thank you for taking the time to share your experience West. I am glad to see your positive review on the great people that make up West, as we are proud of our team that safely produces the quality... More


  9. "West Pharmaceutical Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at West Pharmaceutical Services full-time

    Pros

    West is a great place to work. They are clearly dedicated to helping their employees grow and reach their full potential, offering constant training and opportunities to grow or move into another role if that's what you're interested in. There is a ton of flexibility (outside of the lab) and most supervisors trust you to get your work done whether it's during business hours or not. As a working mom, I appreciate the work-life Balance that I've been afforded by working at West.

    Cons

    The maternity leave policy is not good.


  10. "Assemly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time

    Pros

    Great people to work with

    Cons

    Moving up within the company takes longer than it should and the point system sucks

    Advice to Management

    Make the point system fair like if you don't miss a day in 90 days a point drop instead of us waiting a year. I'll can even do 6 months no tardies or absence.

    West Pharmaceutical Services Response

    Nov 2, 2017 – West Pharmaceutical Services, Inc.

    Thank you again for taking the time to share your experience. Recently, West harmonized our attendance policy across all of our facilities in the United States. Our goal with the attendance policy is... More


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