West Pharmaceutical Services Reviews | Glassdoor

West Pharmaceutical Services Reviews

Updated January 20, 2019
133 reviews

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2.9
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West Pharmaceutical Services CEO Eric M. Green
Eric M. Green
40 Ratings

Employee Reviews

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Pros
Cons
  • "Lack of communication between management and the floor staff" (in 4 reviews)

  • "Needs getting used to, Long hours" (in 5 reviews)

More Pros and Cons

  1. "Awesome"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends

    I have been working at West Pharmaceutical Services full-time (More than a year)

    Pros

    Schedule, team players, good money

    Cons

    None to really speak of

    West Pharmaceutical Services Response

    Jan 7, 2019

    Thank you for your review! We’re glad to hear that you’re having a positive experience working for West, and specifically your team players comment. This aligns well with our Value of operating as... More


  2. Helpful (1)

    "Mold Maker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mold Maker in Frankfort, IN
    Former Employee - Mold Maker in Frankfort, IN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at West Pharmaceutical Services full-time (More than 8 years)

    Pros

    Excellent pay, regular hours, education assistance

    Cons

    No job security, business closed our facility

    Advice to Management

    Reward the people that earned your profits

  3. Helpful (5)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production in Scottsdale, AZ
    Current Employee - Production in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at West Pharmaceutical Services full-time (More than 3 years)

    Pros

    Ok pay and benefits. Nice location.

    Cons

    Ignorant managers. No real leadership. Used to be great company to work. Not any more, People leaving company in large numbers.

    Advice to Management

    Leave!


  4. "Nice Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Module Operator in Jersey Shore, PA
    Former Employee - Module Operator in Jersey Shore, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at West Pharmaceutical Services full-time (Less than a year)

    Pros

    Nice Machine Setup, Easy Work, Fast Paced

    Cons

    Needs getting used to, Long hours

    West Pharmaceutical Services Response

    Jan 7, 2019

    Thank you for your time in submitting a review, and we're glad to hear your positive feedback. Regarding long hours, work/life integration is very important to us. We are constantly looking at ways... More


  5. "Good Place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at West Pharmaceutical Services full-time

    Pros

    Team driven and headed in a good direction

    Cons

    Confusing global environment, not always as transparent as could be

    West Pharmaceutical Services Response

    Jan 7, 2019

    Thank you for your review! We’re glad to hear that you’re having a positive experience working for West, and specifically our team driven environment. This aligns well with our Value of operating as... More


  6. "why"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Machine Operator in Tempe, AZ
    Current Employee - Machine Operator in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at West Pharmaceutical Services full-time (More than 3 years)

    Pros

    Good Pay Great Benefits Good People

    Cons

    Long Hours, messed up leaders, to many family members on one shift

    Advice to Management

    Check on how your workers are doing and let them know

    West Pharmaceutical Services Response

    Jan 7, 2019

    Thank you for sharing this feedback. We’re glad to hear that your positive review with your pay and benefits, as well as with our People. Regarding long hours, work/life integration is very important... More


  7. "Production Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at West Pharmaceutical Services full-time

    Pros

    Small factory environment. Easy to advance to a hire position.

    Cons

    Lack of communication from senior management.

    West Pharmaceutical Services Response

    Oct 2, 2018

    Thank you for your feedback. We strive to unleash the talent of each team member at West by providing ample opportunities for personal growth, development and advancement, and we’re glad you feel... More

  8. "West has been great so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Exton, PA
    Current Employee - Anonymous Employee in Exton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Pharmaceutical Services full-time

    Pros

    The campus in Exton is beautiful and modern! I'm excited to be here. Everyone is really nice. The cafeteria is great with a lot to choose from. Onsite gym with cardio classes?! I'm excited to come to work. There also appears to be a lot of upward mobility and advancement opportunities here at West.

    Cons

    I honestly can't think of a real con.

    Advice to Management

    Continue to be the best you can be for those who work for you. People don't quit their jobs, they quit their bosses.

    West Pharmaceutical Services Response

    Aug 17, 2018 – Specialist, Corporate Communications

    Thanks for sharing this feedback! We are happy to hear you’re enjoying the positive environment we’ve worked hard to create at West, and we’re glad to have you on the team. We appreciate your advice... More


  9. "Entry Level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at West Pharmaceutical Services full-time

    Pros

    Experience, work load, flexible, benefits, relaxed

    Cons

    Sometimes the hours can get a little long.

    West Pharmaceutical Services Response

    Aug 17, 2018 – Specialist, Corporate Communications

    Thank you for your review! We’re glad to hear that you’re having a positive experience working for West. Work/life integration is very important to us, so we appreciate your feedback in this area so... More


  10. Helpful (2)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at West Pharmaceutical Services full-time (More than a year)

    Pros

    Worked for a great director.

    Cons

    Office politics and playing favorites hinders career growth.

    West Pharmaceutical Services Response

    Sep 5, 2018 – Specialist, Corporate Communications

    Thank you for your feedback. While we’re happy to hear the positive review of your director, we are saddened to hear your concerns on career growth. We strive to unleash the talent of each team... More