West at Home Reviews

Updated Sep 22, 2019

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2.9
57%
Recommend to a Friend
61%
Approve of CEO
West at Home Chairman, CEO, & Director Tom Barker (no image)
Tom Barker
34 Ratings
Pros
Cons
More Pros and Cons
  1. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Audio Support 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at West at Home part-time for more than 3 years

    Pros

    Not hard at all, Pick your own schedule

    Cons

    No benefits I been here 3 years

  2. "Home Agent"

    5.0
    Former Employee - Anonymous Employee 

    I worked at West at Home part-time

    Pros

    Working in the comfort of your own home

    Cons

    Not alot of money when working for different companies


  3. "Pretty good company to work for"

    3.0
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at West at Home part-time for more than 3 years

    Pros

    Flexibility, working from home, Good training

    Cons

    Pay is low and sometimes they ask for things that seem impossible.

    Continue reading
  4. Helpful (1)

    "Great company."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at West at Home part-time for more than a year

    Pros

    Choose your own schedule, very laid back. You can work in your pajamas. The training was great and thorough.

    Cons

    Pay could be better, but not bad.. especially for a work from home job.

    Continue reading
  5. Helpful (1)

    "Customer Service"

    4.0
    Former Employee - Anonymous Employee 

    I worked at West at Home part-time

    Pros

    Work at Home, flexible hours,

    Cons

    hard to get minimum hours during slow months

  6. "CSR"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lebanon, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at West at Home part-time for more than a year

    Pros

    Flexible hours, no commute, dress as you want

    Cons

    Must be very self motivated, and disiplined

    Continue reading
  7. "Independant Contracter"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at West at Home full-time

    Pros

    Can make your own schedule.

    Cons

    Availability of schedules to choose from.

  8. Helpful (2)

    "Customer Service Rep"

    4.0
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at West at Home part-time

    Pros

    Work from home and flexible hours

    Cons

    Having to stalk the computer to pick up the hours.

  9. Helpful (1)

    "Problem"

    1.0
     

    I worked at West at Home

    Pros

    Pick your own schedule

    Cons

    Not a lot of hours and your team leaders are not suffice

  10. Helpful (3)

    "Westathome may currently be Alorica"

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Customer Service Representative in Omaha, NE

    I worked at West at Home part-time for more than 5 years

    Pros

    Flexible schedule, if you like predictability this is for you. Sprint discount for employees. There is an optional health insurance I believe. However this can be different since Alorica bought out West. Work at home job. Good as a side job or extra money to supplement household income.

    Cons

    Hours are released at any given day or time, which means you have to baby sit the computer, you can not select hours on anything other than a laptop or desktop. Hours were scarce esp outside of holiday/Christmas Season. No growth or advancement opportunity. Pay was 0.25 over my state minimum wage.

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