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West at Home

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West at Home

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West at Home Reviews

Updated Feb 10, 2022

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Found 197 of over 209 reviews
2.9
58% Recommend to a Friend
61% Approve of CEO

Found 197 of over 209 reviews

2.9
58%
Recommend to a Friend
61%
Approve of CEO
West at Home Chairman, CEO, & Director Tom Barker (no image)
Tom Barker
34 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee

    Great

    Jul 19, 2021 - WEST AT HOME AGENT in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You were allowed to plan and make own schedule

    Cons

    Times were not always available to schedule

    Be the first to find this review helpful
  2. 3.0
    Former Employee

    Good remote opportunity for students

    Feb 10, 2022 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Helped me with flexible employment while I was in school.

    Cons

    A lot of speed/quality monitoring.

    Be the first to find this review helpful
  3. Join the West at Home team
    See Our Latest Jobs
  4. 5.0
    Former Employee, more than 1 year

    Good

    Jun 14, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company to work with. No issues.

    Cons

    No issues with this place.

    Be the first to find this review helpful
  5. 5.0
    Current Employee, more than 3 years

    Great Company

    Sep 22, 2019 - Audio Support 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not hard at all, Pick your own schedule

    Cons

    No benefits I been here 3 years

    Be the first to find this review helpful
  6. 5.0
    Former Employee

    Home Agent

    Aug 10, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working in the comfort of your own home

    Cons

    Not alot of money when working for different companies

    Be the first to find this review helpful
  7. 3.0
    Current Employee, more than 3 years

    Pretty good company to work for

    May 8, 2018 - Anonymous Employee in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility, working from home, Good training

    Cons

    Pay is low and sometimes they ask for things that seem impossible.

    Continue reading
    Be the first to find this review helpful
  8. 5.0
    Former Employee, more than 1 year

    Great company.

    Jan 26, 2018 - Customer Service Agent in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Choose your own schedule, very laid back. You can work in your pajamas. The training was great and thorough.

    Cons

    Pay could be better, but not bad.. especially for a work from home job.

    Continue reading
    1 person found this review helpful
  9. 4.0
    Former Employee

    Customer Service

    Dec 14, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work at Home, flexible hours,

    Cons

    hard to get minimum hours during slow months

    1 person found this review helpful
  10. 5.0
    Former Employee, more than 1 year

    CSR

    Oct 28, 2017 - Customer Service Representative in Lebanon, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours, no commute, dress as you want

    Cons

    Must be very self motivated, and disiplined

    Continue reading
    Be the first to find this review helpful
  11. 5.0
    Former Employee

    Independant Contracter

    Oct 10, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Can make your own schedule.

    Cons

    Availability of schedules to choose from.

    Be the first to find this review helpful
Viewing 1 - 10 of 197 Reviews
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West at Home Reviews FAQs

West at Home has an overall rating of 2.9 out of 5, based on over 209 reviews left anonymously by employees. 58% of employees would recommend working at West at Home to a friend and 21% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, West at Home employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at West at Home. This rating has improved by 2% over the last 12 months.

58% of West at Home employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated West at Home 3.6 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at West at Home to be workplace, culture, work life balance and the cons to be management, benefits, career development.

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Glassdoor has 209 West at Home reviews submitted anonymously by West at Home employees. Read employee reviews and ratings on Glassdoor to decide if West at Home is right for you.