Westat Reviews | Glassdoor

Westat Reviews

Updated December 2, 2017
309 reviews

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3.5
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James E. Smith
63 Ratings

309 Employee Reviews

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Pros
  • Work from home opportunities (only occasionally unless you've been there for a few years (in 25 reviews)

  • Excellent company, good work life balance, genuinely nice people who care about their work (in 22 reviews)

Cons
  • Low pay ,No pay raises ever after you reach 11 (in 16 reviews)

  • PM is treated more as a secretarial position, with no room for growth (in 7 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Bethesda, MD
    Former Employee - Programmer Analyst in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Westat full-time (Less than a year)

    Pros

    Lots of interesting and smart people.

    Cons

    Not a whole lot of cons mainly because I have a family, and I wanted a certain amount of work life balance and flexibility. Gemerally on the more traditional side with regard to work culture. Promotion is generally gradual but I do believe there are good opportunities for those who are hard-working.

    Advice to Management

    Look into ways to automate more...


  2. "Westat Field Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Westat full-time

    Pros

    Medial Pay; Work from home; conveinent

    Cons

    Negative management; old-school mentality; It is who you know, not always what you know scenario-upper management do not embrace young minds or innovation; it is more than 60hrs a week- Mon-Sun

    Advice to Management

    Younger employees are going to apply- they will need training on how you want tasks completed- just like anywhere else you would go. Eventually, the 60-70 year old women/men who are in upper management will retire, or frankly not be able to work anymore... so treat the younger generation coming in with respect and dignity. Upper management can be quite rude- and micromanaging. It was a very negative, mean culture that I found working for this company. It appeared as many of these older women in management were miserable and never positive. This company wants field interviewers to be motivated, yet upper management makes the supervisors feel like they do not do anything right. How can you be positive, when you only hear the negative? Embrace the younger generation and pass the skill-set on to them, because one day- this younger generation will be running the company.

  3. Helpful (1)

    "They take advantage of you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Westat part-time (More than a year)

    Pros

    Professional, adhere to employment laws

    Cons

    Low pay, poor benefits, will fire you for nothing, supervisor very mean.

    Advice to Management

    Train your managers.


  4. "Field Interviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interviewer in Dallas, TX
    Current Employee - Interviewer in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Westat part-time (Less than a year)

    Pros

    Good training. If you live in a large metro area then this is a good opportunity. Good equipment and flexible.

    Cons

    Understand what areas you will get before you take job. They make it sound like you will be super busy but it's only if you live in a major metro area or if you can travel. I will probably quit soon. Its been 2 mos and still no cases.

    Advice to Management

    Be honest.


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Westat full-time

    Pros

    Very structured, great support system and mentorship. Great benefits

    Cons

    Though there is room for upward mobility, salary bumps usually are very gradual.


  6. Helpful (1)

    "SPS Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Survey Processing Staff in Rockville, MD
    Current Employee - Survey Processing Staff in Rockville, MD

    I have been working at Westat full-time (Less than a year)

    Pros

    good for very young or very old people.
    Can literally wear shorts and a tee-shirt to work.
    Flexibility with hours and assignments
    Managers are generally accommodating and are willing to bend rules for the benefit of employees
    Managers don't mind if you listen to music while you work
    Gives you experience for other jobs

    Cons

    No room for advancement.
    Benefits come after a year.
    Low pay.
    Work is monotonous.
    Work is by contract and not guaranteed

    You are basically working for Westats internal temp agency. If you need consistent pay or expect raises look elsewhere. These jobs are really more for people who either don't really need work (i.e retired, parents) or are too inexperienced to find higher paying positions.
    You are a second class employee. No vacation, no paid leave other than sick.

    Advice to Management

    Give your hourly employees room to advance in the company. At least pretend that you're making a commitment to us and are interested in our potential. There is one manager who you need to replace, and we all know who it is.


  7. "DATA COLLECTOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Collector in Memphis, TN
    Former Employee - Data Collector in Memphis, TN
    Recommends
    Approves of CEO

    I worked at Westat part-time (More than a year)

    Pros

    Works well with employees on a personal tip, very understanding when needed time off for employees didn't have PTO and/or vacation time to use

    Cons

    Hard to get hours sometimes

    Advice to Management

    Keep up the great job

  8. "Good job if you're looking for part-time work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assessment Coordinator in Fresno, CA
    Current Employee - Assessment Coordinator in Fresno, CA
    Recommends

    I have been working at Westat part-time (More than a year)

    Pros

    I got paid lots of overtime in the last 6 weeks when completing the assessment in the schools. I think they are pretty fair with pay, as the time clock starts when you walk out your door and ends when you get back home, so you get paid while you're driving + mileage. My supervisors were very nice and helpful, worked with a great team. You get weekends off. Would be ideal job for retired educators looking for part-time work.

    Cons

    An assessment coordinator only works about 5 months out of the year. Starts mid November and ends mid March. Very challenging job, can be stressful at times. During the 6-week assessment period, you will work very long hours.

    Advice to Management

    The training needs some improvement, as there were several thing that weren't covered, I had to learn by my mistakes while on the job, but by the end It was starting to all come together and make sense...Then the job is over.


  9. "Nice Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Director in Atlanta, GA
    Current Employee - Senior Project Director in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Westat full-time (More than 5 years)

    Pros

    Work is interesting and can be challenging
    Open to innovation and new approaches

    Cons

    Management could be more dynamic

    Advice to Management

    Listen to young staff, embrace innovation and open source technologies.


  10. Helpful (8)

    "Good company that needs to catch up with the times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Researcher in Rockville, MD
    Current Employee - Senior Researcher in Rockville, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Westat full-time (More than 5 years)

    Pros

    Multidisciplinary, room for advancement, friendly co-workers, employee-owned, some managers promote work-life balance

    Cons

    Benefits are expensive, company has trouble keeping younger talent - constantly losing newer workers to companies with better pay and benefits once they have a little experience, Aging workforce means that company policies and benefits are aimed at those who will retire soon rather than recruiting and retaining new talent, clunky and inefficient

    Advice to Management

    Modernize benefits and incentives so you can recruit and retain talented younger employees. Your benefits packages, particularly health coverage, are no longer competitive, so your salaries need to be.


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