Western Dental Services Reviews in Antioch, CA | Glassdoor

Western Dental Services Antioch Reviews

1 review

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Antioch, CA

5.0
Star Star Star Star Star
Recommend to a friend
Approve of CEO
(no image)
Dan Crowley
0 Ratings

1 Employee Reviews

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Pros
  • There is a lot of opportunity to gain experience (in 7 reviews)

  • Great place to learn and get your foot in the door, flexible (in 4 reviews)

Cons
  • They state to care about patients but they really don't (in 10 reviews)

  • Upper management does not value their employee (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "Business Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in Antioch, CA
    Current Employee - Business Manager in Antioch, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Western Dental Services full-time

    Pros

    Full time
    Benefits
    Potential for growth

    Cons

    Call center being rude giving bad representation of office
    Upper management does not value their employee
    PDM's and CD's don't care about BM's, only care about producing
    Western Dental is all about money and production. They do not care for the patient.
    PCCs do not get good bonuses
    Anything that is said to HR is talked about to PDMs and employees. Their is no privacy
    Having Low pay and giving 0.3% increase after 1 year for employees who qualify is just a slap in the face.
    Hours say you are open 9-7 but they have staff working passed 830.

    Advice to Management

    Give people who have been working for company several years, options for growth. Instead of firing staff who are knowledgable and have been their for years.
    Give better bonuses for PCCs
    Better communication
    Have Business Managers be trained so that they are more knowledgable and helpful to staff.



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