Western Dental Services Reviews | Glassdoor

Western Dental Services Reviews

Updated October 3, 2018
255 reviews

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3.8
StarStarStarStarStar
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Dan Crowley
70 Ratings

255 Employee Reviews

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Pros
  • "Great place to learn X-rays, tray, work on speed" (in 5 reviews)

  • "WDS receives 3 stars because it is a great place to get established in the industry" (in 8 reviews)

Cons
  • "The vision of 'upper management' at corporate gets lost by the time it trickles down to the clinics" (in 13 reviews)

  • "Different management on a constant basis, Compensation does not match the amount of work that you are expected to provide" (in 7 reviews)

More Pros and Cons

  1. "Embracing Change, Growing, and Keeping Employees Engaged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Dental Services full-time

    Pros

    Western Dental has a long history. They have been around for over 100 years. With that longevity comes experience, leverage, and the ability to make improvements quickly and with adequate resources. The company has made strides to develop solid compensation programs and incentives ranging from financial to career development. Team members and providers have opportunities to enhance their career trajectory in a forum that most other companies and private dental offices are not able to provide.
    Western is growing and building in to the dental home for the entire family with all specialties and finance programs available under one roof.

    Cons

    I would not call this a con, but rather an opportunity. With growth comes the need for more team members and the support in the offices. Western is always looking for talented providers and team to join.


  2. Helpful (1)

    "Receptionist/Pcc"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western Dental Services full-time

    Pros

    Co workers were the best part of it all. Good hours .

    Cons

    Manager blames everybody but herself for errors done in the office. I started as a PCC even though i had applied for receptionist . I was given the opportunity to switch from PCC to receptionist so i took it, it ended up being the worst mistake of my life due to the fact that after this position change, the manager decided to make my life a living hell . Cut my hours, cut my days, cut my pay and kept sending me to different office locations to work in until she threatened to fire me 3x due to my incompetence, Keep in my mind that i basically trained myself for receptionist . She made everything personal. Very unprofessional, half of the staff complained about her on a daily.

    Advice to Management

    Favoritism in a work place never sits well! neither does mixing professional with Personal. If you can't seperate the two then you shouldn't be manager!

  3. "Corporate Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Dental Services full-time (More than 3 years)

    Pros

    Fast paced; lots to learn and a strong steady organization.
    Upward mobility, always something to learn.
    Steady employment & benefits package.

    Cons

    In such a large organization - it takes a bit longer to make things happen. Too many meetings for simple decisions.


  4. Helpful (1)

    "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Orange, CA
    Former Employee - Recruiter in Orange, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Western Dental Services full-time

    Pros

    The only pro I can think of is the income.

    Cons

    Horribly managed. Poor use of resources. EXTREME favoritism. Ineffective team management. Close to zero training and unprofessional co-workers. High employee turnover.

    Advice to Management

    Should provide better training to department managers and employees. Put an end to favoritism.


  5. "Associate dentist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Western Dental Services part-time

    Pros

    Easy interview and can start early

    Cons

    Unorganized and pressure to make money


  6. "Western Dental"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Supervisor
    Current Employee - Floor Supervisor
    Recommends
    Approves of CEO

    I have been working at Western Dental Services full-time (More than a year)

    Pros

    Growth Opportunities, Great Team Work , Great Management, Good Benefits

    Cons

    Low Pay, Office Hours


  7. "Oral Surgeon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Oral and Maxillofacial Surgeon
    Current Employee - Oral and Maxillofacial Surgeon
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Dental Services full-time (More than a year)

    Pros

    Flexible with schedule, tends to the doctor's needs

    Cons

    corporate setting - lack of control of lack of day

    Advice to Management

    nothing, I truly believe the company is improving.

  8. "work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Western Dental Services full-time

    Pros

    excellent work environment and compensation

    Cons

    there are none that stops me short of saying excellent

    Advice to Management

    keep up the good work


  9. Helpful (2)

    "Dental Hygienist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Hygienist in Rancho Cucamonga, CA
    Current Employee - Dental Hygienist in Rancho Cucamonga, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Dental Services part-time (Less than a year)

    Pros

    Western Dental offers both full time and part time employment which is great for Dental Hygienists since full time employment is hard to come by. The pay is competitive and they also have a good bonus structure in place for Hygienists. Dental Hygienists are treated like providers at Western Dental, and Hygienist have authority to make diagnoses based on evidence based research while being supported by the dentist in their diagnosing and treatment recommendations. This company adheres to OHSHA standards and guarantees a safe and clean work environment.

    Cons

    It took longer than I hoped to gain employment with the company.


  10. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Doctor in Victorville, CA
    Current Employee - Managing Doctor in Victorville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Dental Services full-time (More than 10 years)

    Pros

    For a new dentist it’s s great place to have mentorship. And for a more matured dentist you can really sharpen your skills

    Cons

    Once you work with this company you get hooked on to western dental for life!

    Advice to Management

    On site audits are a lot more helpful than remote.


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