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Western Dental Services Reviews
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    Western Dental Services Reviews

    Updated October 3, 2018
    255 reviews

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    Full-timePart-time
    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Dan Crowley
    70 Ratings

    255 Employee Reviews

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    Pros

    • "Great place to learn X-rays, tray, work on speed" (in 5 reviews)

    • "WDS receives 3 stars because it is a great place to get established in the industry" (in 8 reviews)

    Cons

    • "The vision of 'upper management' at corporate gets lost by the time it trickles down to the clinics" (in 13 reviews)

    • "Different management on a constant basis, Compensation does not match the amount of work that you are expected to provide" (in 7 reviews)

    More Pros and Cons

    1. "Embracing Change, Growing, and Keeping Employees Engaged"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Western Dental Services full-time

      Pros

      Western Dental has a long history. They have been around for over 100 years. With that longevity comes experience, leverage, and the ability to make improvements quickly and with adequate resources. The company has made strides to develop solid compensation programs and incentives ranging from financial to career development. Team members and providers have opportunities to enhance their career trajectory in a forum that most other companies and private dental offices are not able to provide.
      Western is growing and building in to the dental home for the entire family with all specialties and finance programs available under one roof.

      Cons

      I would not call this a con, but rather an opportunity. With growth comes the need for more team members and the support in the offices. Western is always looking for talented providers and team to join.

    2. Helpful (1)

      "Receptionist/Pcc"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Western Dental Services full-time

      Pros

      Co workers were the best part of it all. Good hours .

      Cons

      Manager blames everybody but herself for errors done in the office. I started as a PCC even though i had applied for receptionist . I was given the opportunity to switch from PCC to receptionist so i took it, it ended up being the worst mistake of my life due to the fact that after this position change, the manager decided to make my life a living hell . Cut my hours, cut my days, cut my pay and kept sending me to different office locations to work in until she threatened to fire me 3x due to my incompetence, Keep in my mind that i basically trained myself for receptionist . She made everything personal. Very unprofessional, half of the staff complained about her on a daily.

      Advice to Management

      Favoritism in a work place never sits well! neither does mixing professional with Personal. If you can't seperate the two then you shouldn't be manager!

      3. Join the Western Dental Services team
      See Our Latest Jobs

    3. "Corporate Position"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Western Dental Services full-time (More than 3 years)

      Pros

      Fast paced; lots to learn and a strong steady organization.
      Upward mobility, always something to learn.
      Steady employment & benefits package.

      Cons

      In such a large organization - it takes a bit longer to make things happen. Too many meetings for simple decisions.

    4. Helpful (1)

      "Not recommended"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Recruiter in Orange, CA
      Former Employee - Recruiter in Orange, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Western Dental Services full-time

      Pros

      The only pro I can think of is the income.

      Cons

      Horribly managed. Poor use of resources. EXTREME favoritism. Ineffective team management. Close to zero training and unprofessional co-workers. High employee turnover.

      Advice to Management

      Should provide better training to department managers and employees. Put an end to favoritism.

    5. "Associate dentist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at Western Dental Services part-time

      Pros

      Easy interview and can start early

      Cons

      Unorganized and pressure to make money

    6. "Western Dental"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Floor Supervisor
      Current Employee - Floor Supervisor
      Recommends
      Approves of CEO

      I have been working at Western Dental Services full-time (More than a year)

      Pros

      Growth Opportunities, Great Team Work , Great Management, Good Benefits

      Cons

      Low Pay, Office Hours

    7. "Oral Surgeon"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Oral and Maxillofacial Surgeon
      Current Employee - Oral and Maxillofacial Surgeon
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Western Dental Services full-time (More than a year)

      Pros

      Flexible with schedule, tends to the doctor's needs

      Cons

      corporate setting - lack of control of lack of day

      Advice to Management

      nothing, I truly believe the company is improving.

    8. "work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Western Dental Services full-time

      Pros

      excellent work environment and compensation

      Cons

      there are none that stops me short of saying excellent

      Advice to Management

      keep up the good work

    9. Helpful (2)

      "Dental Hygienist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Dental Hygienist in Rancho Cucamonga, CA
      Current Employee - Dental Hygienist in Rancho Cucamonga, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Western Dental Services part-time (Less than a year)

      Pros

      Western Dental offers both full time and part time employment which is great for Dental Hygienists since full time employment is hard to come by. The pay is competitive and they also have a good bonus structure in place for Hygienists. Dental Hygienists are treated like providers at Western Dental, and Hygienist have authority to make diagnoses based on evidence based research while being supported by the dentist in their diagnosing and treatment recommendations. This company adheres to OHSHA standards and guarantees a safe and clean work environment.

      Cons

      It took longer than I hoped to gain employment with the company.

    10. "Great place to work at"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Managing Doctor in Victorville, CA
      Current Employee - Managing Doctor in Victorville, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Western Dental Services full-time (More than 10 years)

      Pros

      For a new dentist it’s s great place to have mentorship. And for a more matured dentist you can really sharpen your skills

      Cons

      Once you work with this company you get hooked on to western dental for life!

      Advice to Management

      On site audits are a lot more helpful than remote.

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