Western Dental Services Reviews

Pros

Western Dental gave me the opportunity to step foot into the dental world when no other office would. I started as a receptionist, and for the go I told them I was interested in working in the back as a dental assistant. After a few months of working in the front as a receptionist, they let me be a sterilizer and I was in training to become a dental assistant. My manager said once I got my x-ray license, they would give me a raise. Looking back now I should have asked for a raise as soon as I became a sterilizer, as being a sterilizer is much more physically demanding vs being a receptionist. I loved my coworkers, and especially my manager! The regional manager and trainer were also awesome!

Cons

Pay could be better Didn’t like that our wait times were so high, and so if you’re front staff you get yelled at, basically, everyday by patients. We would have to work Saturdays, I would say that if we have to work Saturdays, maybe make it 8-2? That way when you get off, you don’t feel like your whole day is gone.

Pros

Good learning opportunity to develop soft skills; opportunity to make a small commision on the sale of dental products; paid time off and sick pay.

Cons

over charged patients for services to increase monthly sales numbers. The manager amplified negatives and minimized positives. 10 min were frowned upon.

Pros

The pay and bonus for office managers

Cons

Too stressful Management expectations are unrealistic Upper management is unorganized and unprofessional Upper management will not return important calls/messages/emails Upper management will ignore you Severely understaffed

Pros

Amazing support all around you

Cons

Low salary for lower positions which can lead to high turnover

Pros

autonomy , decent money, no pressure

Cons

tons of patients and no time