Western Dental Services Reviews | Glassdoor

Western Dental Services Reviews

Updated July 18, 2017
179 reviews

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2.5
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Dan Crowley
19 Ratings

179 Employee Reviews

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Pros
  • IF you're starting out this place is a great place to learn (in 5 reviews)

  • There is a lot of opportunity to gain experience (in 7 reviews)

Cons
  • Upper management does not value their employee (in 12 reviews)

  • PDMs and CDs are rude to all local staff and have no respect for the amount of work that staff does (in 6 reviews)

More Pros and Cons

  1. "Great Company to Work For!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Orange, CA
    Current Employee - Recruiter in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Dental Services full-time (More than a year)

    Pros

    Constant growth and development for our employees. Our Company is expanding like crazy which is very exciting times for us!

    Cons

    I honestly do not have anything negative to say about this company.


  2. "Outstanding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Coordinator in Manteca, CA
    Current Employee - Patient Care Coordinator in Manteca, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Dental Services full-time (More than a year)

    Pros

    Lots of opportunity for growth .
    Great learning experience

    Cons

    Pay could be better but other than that company is great

  3. "Great Place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Dental Services full-time

    Pros

    Great company values they truly care for the patients as well as for the employees, they also have discount in popular theme parks and one of the most important things is that they are very strict in osha compliance which i love

    Cons

    everything is great no cons at the moment everything is well organized


  4. "Fast Pace Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Dentist in Stockton, CA
    Current Employee - Associate Dentist in Stockton, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Western Dental Services part-time (More than 5 years)

    Pros

    You get to do lots of dentistry and learn to work fast

    Cons

    Lower pay than private places

    Advice to Management

    Hire executives who are familiar with dentistry


  5. Helpful (1)

    "Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in Antioch, CA
    Current Employee - Business Manager in Antioch, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Western Dental Services full-time

    Pros

    Full time
    Benefits
    Potential for growth

    Cons

    Call center being rude giving bad representation of office
    Upper management does not value their employee
    PDM's and CD's don't care about BM's, only care about producing
    Western Dental is all about money and production. They do not care for the patient.
    PCCs do not get good bonuses
    Anything that is said to HR is talked about to PDMs and employees. Their is no privacy
    Having Low pay and giving 0.3% increase after 1 year for employees who qualify is just a slap in the face.
    Hours say you are open 9-7 but they have staff working passed 830.

    Advice to Management

    Give people who have been working for company several years, options for growth. Instead of firing staff who are knowledgable and have been their for years.
    Give better bonuses for PCCs
    Better communication
    Have Business Managers be trained so that they are more knowledgable and helpful to staff.


  6. "Changes are good!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Dental Services full-time (More than 3 years)

    Pros

    I love this company I hope to stay here for another 10 years, Western Dental gave me a chance to have a career. Healthcare is rapidly changing, I appreciate 1 of our core values of being patient centric.

                          ***Great job family!***

    Cons

    Nothing at this time I support the company's decisions!

    Advice to Management

    Great Job!


  7. "Associate dentist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Western Dental Services full-time

    Pros

    Great environment. Insurance patients. Payment plans. Great hours.

    Cons

    Bonus varies on production. Some days not as productive as others.

  8. Helpful (1)

    "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Hygienist in Stockton, CA
    Current Employee - Dental Hygienist in Stockton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Dental Services full-time (Less than a year)

    Pros

    Western dental provides efficient dental treatment to their patients! I, along with my family have been going here for years! They recently started hiring hygienists to help better serve the needs of every patients oral health!

    Cons

    I don't have any cons

    Advice to Management

    Management is great! I was interviewed by Erin from the corporate office, she was pleasure to speak with. Very professional and knowledgeable. She made the hiring process very smooth!


  9. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, CA
    Current Employee - Anonymous Employee in Oakland, CA
    Recommends
    Positive Outlook

    I have been working at Western Dental Services full-time

    Pros

    Great and friendly hiring managers. Non judgmental and very helpful

    Cons

    No cons so far hoping there won't be


  10. "Recruiting! From Virginia campoy!"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Dental Services full-time

    Pros

    The hiring process went great! I had the best recruiter ever. Virginia was very nice, she helped me with getting hired. She gave me advice step by step on how I can get myself to get hired with western dental. She even calls me to check on how I'm doing. Through out the hiring process she was there for me every step of the way! I am extremely thankful to her if your looking to get hired I hope she is your recruiter!

    Cons

    Nope and hopefully there will be no cons.


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