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Western Dental Services

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Western Dental Services

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Western Dental Services Employee Reviews about "great place"

Updated Mar 26, 2021

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Found 459 of over 459 reviews
3.2
63% Recommend to a Friend
Western Dental Services CEO Dan Crowley
62% Approve of CEO

Found 7 of over 459 reviews

3.2
63%
Recommend to a Friend
62%
Approve of CEO
Western Dental Services CEO Dan Crowley
Dan Crowley
157 Ratings

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Healthcare

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a 

Registered Nurse

Looking for ideas for a slight "career change". I can't stand working bedside/acute care nursing anymore, officially burnt out. Does anyone have any experience with informatics based nursing jobs, or clinical documentation specialist positions? EMR auditing? Remote jobs? Pros/cons? Do you find there are part time positions available? I don't have my masters just my BSN/RB, nor do I plan on going back for my masters, would possibly consider a certification if really necessary.

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Top Review Highlights by Sentiment

Pros
  • "Some of the people are nice(in 18 reviews)
  • "Good benefits(in 16 reviews)
  • "Great Staff and Doctors to work with(in 9 reviews)
  • "The office location was easily accessible and it was a good learning experience of what type of company not to join.(in 7 reviews)
  • "Flexible scheduling, if you need a day off it's usually not an issue.(in 7 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Western Dental Services and is not affected by filters.

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Reviews about "great place"

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  1. 5.0
    Former Employee, less than 1 year

    a

    Mar 26, 2021 - Call Center Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    a great place to work

    Cons

    not enough time to eat

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  2. 5.0
    Current Employee

    Great place to work

    Mar 15, 2021 - Anonymous Employee in Orange, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work at

    Cons

    There are no cons working here

    Be the first to find this review helpful
  3. 5.0
    Current Employee, more than 10 years

    great career move

    Jan 24, 2021 - Manager in Chino, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great place to work for.

    Cons

    no cons to working here

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  4. 5.0
    Current Employee

    Work Culture

    Jan 20, 2021 - Dental Assistant in Santa Clara, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Place to Learn, Fast pace

    Cons

    Pay, Benefits, short staff, management

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  5. 5.0
    Current Employee, more than 5 years

    Great place for experience

    Oct 11, 2019 - Floor Supervisor/RDA, OA in Hanford, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to begin your dental career

    Cons

    Over worked and under paid

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  6. 3.0
    Current Employee

    A great place to start

    Dec 6, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    WDS receives 3 stars because it is a great place to get established in the industry. There will always be plenty to learn, wiggle room for mistakes and the ability to move if you're motivated enough. This is a great place to pitch ideas and ask questions. The staff is overall friendly and are eager to teach.

    Cons

    There seems to be an overall company mentality of "It worked then, it will work now," which, in part, keeps the company from progressing. Many of the company's processes are outdated and require needless manual work that other companies have streamlined in this day and age. Moving forward and improving processes is like fighting an uphill battle - The flawed and outdated systems set in place are completely woven into the company fabric. This, coupled with disorganization, improper staffing and understaffing, makes it impossible to revamp and update.

    Continue reading
    1 person found this review helpful
  7. 2.0
    Former Employee, more than 3 years

    pcc

    Oct 27, 2017 - PCC 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you have no experience in dentistry this is a great place to start as I went in with no experience at all

    Cons

    No growth opportunity. Staff is always underpaid in almost all positions. Little recognition or reward for success. & the worst part is the doctors don't do right by patients

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  8. 4.0
    Former Intern, less than 1 year

    Dental assistant

    Jun 21, 2017 - Dental Assistant in Salinas, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to learn X-rays, tray, work on speed

    Cons

    Always busy, over scheduled , hectic

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  9. 4.0
    Current Employee

    Insurance Biller

    Oct 8, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to get your foot in the door and gain valuable experience as an insurance biller. You are assigned several offices and our responsible for submitting claims, tracing for payments, and resubmitting or appealing claims in order to finalize and resolve. Basically, handling the entire process of an insurance claim from beginning to end utilizing various tools and applications. This is definitely a great stepping stone if you eventually want to transition into medical billing but do not have any experience. Awesome leadership team who do their best to keep morale high and the work environment enjoyable. Wonderful down to earth teammates who are always willing to help or address any questions you may have. Job is fast paced and you're always switching between different tasks daily so the work day doesn't drag and have that monotonous feeling to it but zooms quickly by. PTO, VACATION, FLEXIBLE WORK HOURS, GREAT SUPERVISORS, MANAGERS & DEPARTMENT DIRECTOR!

    Cons

    For the amount of work you do and the revenue this department directly generates for the company we are definitely underpaid and that's being compared to just industry standards now if you consider the state of CA and the cost of living yeah we are at the bottom of the barrel and that's the main reason for the amount of turnover. Everyone comes in learns the industry, soaks up the valuable information and practices taught and then moves on to better paying positions being offered by other dental or medical billing companies. Executive Management team changes often. High Turnover at office level. Front Office & Back Office training needs to be revamped. Executive team need to allow lower/mid level management the ability to counter offer to keep valuable, intelligent, hardworking individuals from leaving. IT needs to listen more and be less defensive as a lot of the applications do not interface and some of the processes that have been created to fix a certain issue ends up causing much more problems case in point, the process subscriber that now causes offices to do countless recalls to correct fee schedule errors.

    Continue reading
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  10. 3.0
    Former Employee

    Patient care coordinator

    Jun 21, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to learn and get your foot in the door, flexible.

    Cons

    Low wages, little room for growth.

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    Western Dental Services Response

    Hello - Thank you for taking the time to write a review. We take every review very seriously. We will look into ways to increase our wages and promotional opportunities company wide. We look forward to your continued feedback.

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Western Dental Services photo of: Western Dental is Proud Presenting Supporter of California Dental Association (CDA) Cares on 4/27/18!
Western Dental Services photo of: Western Dental Unveils New Mission District Office
Western Dental Services photo of: Western Dental Unveils New Mission District Office
Western Dental Services photo of: Western Dental Unveils New Mission District Office
Western Dental Services photo of: Western Dental Unveils New Mission District Office
Western Dental Services photo of: Western Dental is Proud Presenting Supporter of California Dental Association (CDA) Cares on 4/27/18!
Western Dental Services photo of: Western Dental is Proud Presenting Supporter of California Dental Association (CDA) Cares on 4/27/18!
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Glassdoor has 459 Western Dental Services reviews submitted anonymously by Western Dental Services employees. Read employee reviews and ratings on Glassdoor to decide if Western Dental Services is right for you.