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Western Dental Services

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Western Dental Services

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Western Dental Services Employee Reviews about "low pay"

Updated Mar 5, 2021

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Found 64 of over 459 reviews

3.2
63%
Recommend to a Friend
62%
Approve of CEO
Western Dental Services CEO Dan Crowley
Dan Crowley
157 Ratings

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Registered Nurse

Looking for ideas for a slight "career change". I can't stand working bedside/acute care nursing anymore, officially burnt out. Does anyone have any experience with informatics based nursing jobs, or clinical documentation specialist positions? EMR auditing? Remote jobs? Pros/cons? Do you find there are part time positions available? I don't have my masters just my BSN/RB, nor do I plan on going back for my masters, would possibly consider a certification if really necessary.

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Top Review Highlights by Sentiment

Pros
  • "great people and a fun workplace(in 19 reviews)
  • "good benefits and workplace environment(in 18 reviews)
  • "Great Staff and Doctors to work with(in 8 reviews)
  • "The office location was easily accessible and it was a good learning experience of what type of company not to join.(in 7 reviews)
  • "flexible with needing time off(in 6 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Western Dental Services and is not affected by filters.

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Reviews about "low pay"

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  1. 3.0
    Former Intern

    not great not bad though

    Oct 30, 2020 - Dental Office Manager in Redlands, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    learning experience was ample and educational

    Cons

    pay was not that great

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  2. 5.0
    Current Employee, more than 1 year

    Outstanding

    Jul 25, 2014 - Patient Care Coordinator in Manteca, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of opportunity for growth . Great learning experience

    Cons

    Pay could be better but other than that company is great

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  3. 1.0
    Current Employee, less than 1 year

    Rethink your options before working here

    Sep 26, 2014 - Patient Care Coordinator in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunities for travel and in the beginning it seemed as though there was room for growth as well. I did also like my team and learned a lot about dentistry from business managers as well as field trainers for the company.

    Cons

    There are a lot more cons than there are pros: -No work/life balance -Low pay for the amount of work you are given -When traveling on their supposed dime, you are not completely reimbursed -Too much pressure to sell -Practice Development Manager has little respect for employee -The company makes you believe that there is room for growth and that you can get quickly promoted, but that is not true. -There are so many people that quit within the first two weeks of them working here. -They are very disorganized in placing you, training you, and opening new offices. -The list goes on and on, really consider everything before taking the job-it has stressed me out so much

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    1 person found this review helpful
  4. 5.0
    Current Employee

    Business Manager

    May 6, 2015 - Business Manager in Antioch, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Full time Benefits Potential for growth

    Cons

    Call center being rude giving bad representation of office Upper management does not value their employee PDM's and CD's don't care about BM's, only care about producing Western Dental is all about money and production. They do not care for the patient. PCCs do not get good bonuses Anything that is said to HR is talked about to PDMs and employees. Their is no privacy Having Low pay and giving 0.3% increase after 1 year for employees who qualify is just a slap in the face. Hours say you are open 9-7 but they have staff working passed 830.

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    2 people found this review helpful
  5. 1.0
    Current Employee, more than 3 years

    Don't do it!!!

    May 29, 2014 - Inbound Supervisor in Orange, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Worked there for almost 3 years and I hate to say that I have no pros.

    Cons

    Leadership sucks they don't know what they are doing? They set unrealistic goals and don't want out pay out commission.

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    1 person found this review helpful
  6. 2.0
    Current Employee

    Great Stepping Stone Company

    Aug 23, 2015 - Corporate Office in Orange, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    For the most part, all of the employees are awesome! Management however, that is a different story. Great place to grow your skills since this is a super fast paced company. What you would get in 2-3 years at another company, you get in 6-12 months with Western Dental. They offer professional development in terms of career growth; however, often times they just promote out of desperation because the turnover is so high. They serve all communities where they might not be able to get dental care otherwise. The company is growing which means more jobs.

    Cons

    Management is always in meetings to talk about upcoming meetings and hardly has time to actually assist or engage with their employees (typically just in passing or a rushed conversation). The office employees are worked like animals and offered below average pay to do twice the work. Turnover is astronomical. There is no method to the madness. The benefits SUCK! The medical is around $150 every paycheck just for the employee...so you can just imagine what it would be for a family. The dental premiums are free if you select the Western Dental plan but you have to pay for your services when you are in the office just like any other dental plan...you HAVE TO go to a Western Dental. There is no 401K match, only 1 week of vacation that is accrued the first 2 years of employment. They offer RDA exam reimbursement but make it so difficult to utilize the program...there is a selection process. They allow employees to preform certain functions that they are not certified to preform. Overall...this company has a long way to go to become employee friendly.

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    3 people found this review helpful
  7. 3.0
    Current Employee, more than 8 years

    BIlling

    Jun 8, 2021 - Billing 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible with work hours and time off and good work environment.

    Cons

    No competitive pay and increases are minimal.

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  8. 3.0
    Former Employee

    Administrative Assistant

    Jan 22, 2022 - Administrative Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good hours and cozy office

    Cons

    Pay is low compared to the amount of work

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  9. 5.0
    Current Employee, more than 1 year

    Dental Assistant

    Jul 13, 2021 - Dental Assistant in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy to get used to

    Cons

    Lower pay due to city

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  10. 5.0
    Current Employee, more than 5 years

    Fast Pace Environment

    Feb 19, 2015 - Associate Dentist in Stockton, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to do lots of dentistry and learn to work fast

    Cons

    Lower pay than private places

    Continue reading
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Viewing 1 - 10 of 64 Reviews

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