Western Union Reviews in Englewood, CO | Glassdoor

Western Union Englewood Reviews

Updated August 12, 2017
108 reviews

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Englewood, CO

3.3
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Western Union President, CEO and Director Hikmet Ersek
Hikmet Ersek
73 Ratings

108 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Senior Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior in Englewood, CO
    Current Employee - Senior in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Union full-time (More than 3 years)

    Pros

    PTO, 401k, and company culture

    Cons

    pay seems low compared to market


  2. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Englewood, CO
    Current Employee - Anonymous Employee in Englewood, CO

    I have been working at Western Union full-time (More than 8 years)

    Pros

    Flexibility, Work environment, Understanding Colleagues, Committed professions

    Cons

    Old school, Stuck in a rut and trying hard to package the same old new shiny cover

    Advice to Management

    Focus on talent

  3. "Global Organization with Good People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Englewood, CO
    Current Employee - Manager in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Union full-time (More than 5 years)

    Pros

    Western Union is a truly global organization. On a day to day basis, I interact with other individuals across the globe, from Lithuania to Costa Rica to Singapore.

    People who work here really believe in the vision to move money for better and really want to make this place a better place to work.

    In the groups I have worked with and worked in, there is great work life balance. Most leaders understand that you work to live, not necessarily live to work. However, don't get me wrong, people work really hard here and the culture aligns to this closely.

    Cons

    There is a lot of change here. To be successful and happy, you have to have to be able to go with the flow and embrace change.

    Advice to Management

    Keep doing what you are doing and utilize those around you and the tools you are offered to understand what employees at all levels are thinking and experiencing.

    Western Union Response

    Jul 26, 2017 – Manager, Community Engagement

    Thank you for sharing your feedback. We also love how global Western Union is and WU employees are amazing! We're happy to hear work/life balance is great among groups you have worked with and we... More


  4. Helpful (6)

    "The next Sears."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Englewood, CO
    Current Employee - Director in Englewood, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Western Union full-time (More than 10 years)

    Pros

    Come and go as you please, global co-workers, sometimes interesting projects, generous PTO policy.

    Cons

    Where to start? Management is a revolving door. If your in management, you will eventually get laid off. The company can't figure it's way forward. Layoff, layoffs, and more layoffs...every single year. Offshore, outsource, and general continual cost reductions is the norm. Company wants to be the next FinTech leader but its management and culture is stuck in large company mode.

    Advice to Management

    You and I both know your outsourcing and offshoring approach is destine to fail, in fact it already has. Your putting the company future in low paying resources outside the U.S. Your internal culture is toxic and project disasters are the norm.

    Western Union Response

    Jun 30, 2017 – Manager, Community Engagement

    Thanks for your feedback. We appreciate the "pros" you highlighted, but we would like to speak with you about some of the "cons" you shared. To schedule some time to talk to someone in-person... More


  5. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Englewood, CO
    Former Contractor - Anonymous Contractor in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Western Union as a contractor (Less than a year)

    Pros

    Good to work nice people

    Cons

    No cons to say with working in Western

    Western Union Response

    Jun 19, 2017 – Manager, Community Engagement

    Thanks for sharing. We're happy you're a part of our WU team!


  6. Helpful (9)

    "Nice people, but the downward spiral of culture and performance will continue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Englewood, CO
    Former Employee - Anonymous Employee in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good people, diverse culture, nice trips if you're senior management

    Cons

    Lack of discipline to stick to strategy, only strategy is cost-cutting with annual corporate layoffs. Lots of talk about "new" focus, but it's repackaging of already-tried approaches. Management scared to take bold moves that are needed in an industry that is quickly passing them by.

    Advice to Management

    Execute on a plan. There's been ACE, PPP, GPP, Transformation Office, now the WU Way. They all had the same original intent (growth) but quickly shifted their focus to cost cutting.

    Western Union Response

    May 22, 2017 – Manager, Community Engagement

    Thank you very much for sharing your feedback. WU is expanding its digital offerings globally, and the organizational structure has shifted in order to support this technology focus. We noticed you... More


  7. "Mis sold the job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Development Manager in Englewood, CO
    Current Employee - Senior Business Development Manager in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Western Union (Less than a year)

    Pros

    I can't think of any positives about working for WUBS.

    Cons

    Bullying culture, very micro managed, I was also misled at the interview and not told of regulatory exams that I would have to pass or lose my job!

    Western Union Response

    Jul 25, 2017 – Manager, Community Engagement

    Thanks for your feedback. We would like to get more information regarding the "cons" you shared. We realize many people may have different experiences during their time at WU. We take bullying very... More

  8. Helpful (1)

    "You get what you're paid for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AML Compliance Analyst in Englewood, CO
    Current Employee - AML Compliance Analyst in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Western Union full-time (Less than a year)

    Pros

    The people are good to work with.

    Cons

    Management style, organizational structure, compensation.

    Advice to Management

    Blockchain.

    Western Union Response

    May 12, 2017 – Manager, Community Engagement

    Hello, while we love the "pro" you shared, we would like to get more details about the "cons" you wrote about. Please schedule some time to talk to someone in-person or email us... More


  9. "Constantly changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Englewood, CO
    Former Employee - Director in Englewood, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Western Union (More than 5 years)

    Pros

    Good work life balance, good rewards and a company with a social concience

    Cons

    Constant change, very US centric ethos

    Advice to Management

    Listen and allow global team to develop

    Western Union Response

    May 1, 2017 – Manager, Community Engagement

    Thanks for sharing your feedback. We noticed that you are now a former employee but we hope you can still share more details on your advice to management. As a global company, we care about our... More


  10. Helpful (6)

    "Professionalism is lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Englewood, CO
    Current Employee - Anonymous Employee in Englewood, CO
    Recommends
    Disapproves of CEO

    I have been working at Western Union full-time

    Pros

    Benefits are good. Nice PTO, flexibility, work life balance (depending on your manager)

    Cons

    Too much emotion with leadership and they are all over the place with their direction, no alignment from top down.. No where to grow, or encouragement to grow your career.

    Advice to Management

    Encourage your employees, strive for a real culture and not a fake one. Get away from the drama and emotion. Be logical and PROFESSIONAL.

    Western Union Response

    Mar 21, 2017 – Manager, Community Engagement

    Thank you for the feedback! We are sorry that your experience with leadership on your team seems to be less than ideal. We're very excited by the positive reception that our leadership development... More


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