★
Western Union Reviews
68% Recommend to a Friend
62% Approve of CEO
Recommend to a Friend
Approve of CEO
Devin McGranahan
258 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The benefits are good and the gift matching when giving to charities is wonderful." (in 169 reviews)
- "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" (in 137 reviews)
Cons
- "Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." (in 51 reviews)
- "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." (in 49 reviews)
Ratings by Demographics
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Found 2,190 of over 3K reviews
Updated Sep 20, 2023
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- 5.0Aug 28, 2023Manager, Organizational Change ManagementCurrent Employee
Pros
Great people to work with, lots of trust with leadership, ability to take on more if wanted, good flexibility
Cons
Scattered focus areas, frequent organizational changes within the company
Western Union Response4wThank you for leaving a review. We agree that the diversity of our employees globally is one of our greatest strengths as a company! Our organization has been going through a transformative time, and we understand that the recent changes can be challenging to manage. We believe these changes will help us continue to be a leader in the money transfer industry. As our organization evolves, we will look for ways to share your feedback with appropriate teams.
- 4.0Jul 30, 2023Vice PresidentCurrent Employee, more than 10 years
Pros
Good benefits, decent compensation package, lots of opportunity to move around the company and learn a lot. Travel opportunities if you want to see the world. Strategy is right to help company grow, but they are still figuring out execution.
Cons
Lots of layoffs and re-orgs. The company is going through a lot of change. The entire leadership team has turned over and are looking for fresh new ideas and talent to help move the company forward. They have moved to a hybrid model, so mandatory 3 days a week minimum in the office, more if you are an exec. Get ready to work long hours, weekends. There are no boundaries.
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Western Union Reviews FAQs
Western Union has an overall rating of 3.7 out of 5, based on over 2,667 reviews left anonymously by employees. 68% of employees would recommend working at Western Union to a friend and 54% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
68% of Western Union employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Western Union 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Western Union to be culture, career development, benefits and the cons to be workplace, senior leadership, management.
