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Western Union

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Western Union

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Western Union Reviews

68% Recommend to a Friend
Western Union Chief Executive Officer  Devin McGranahan
62% Approve of CEO
Recommend to a Friend
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Western Union Chief Executive Officer  Devin McGranahan
Devin McGranahan
258 Ratings

What people are saying about Western Union


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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "The benefits are good and the gift matching when giving to charities is wonderful.(in 169 reviews)
  • "Good work life balance.. projects are good(in 152 reviews)
  • "8. Pune center will drive the show is the expectation hence great for people joining in pune loc(in 137 reviews)
  • "good salary and a decent account(in 90 reviews)
  • "The company's culture is good.(in 66 reviews)
  • "poor management with no vision.(in 113 reviews)
  • "Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale.(in 51 reviews)
  • "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others.(in 49 reviews)
  • "Poor Leadership and path on the direction for the future(in 41 reviews)
  • "Senior Management are either fully remote or hide out in their offices.(in 29 reviews)

Ratings by Demographics

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Found 2,190 of over 3K reviews

Updated Sep 20, 2023

    1. 5.0
      Aug 28, 2023
      Manager, Organizational Change Management
      Current Employee
      CEO Approval
      Business Outlook


      Great people to work with, lots of trust with leadership, ability to take on more if wanted, good flexibility


      Scattered focus areas, frequent organizational changes within the company

      Thank you for leaving a review. We agree that the diversity of our employees globally is one of our greatest strengths as a company! Our organization has been going through a transformative time, and we understand that the recent changes can be challenging to manage. We believe these changes will help us continue to be a leader in the money transfer industry. As our organization evolves, we will look for ways to share your feedback with appropriate teams.

      1. 4.0
        Jul 30, 2023
        Vice President
        Current Employee, more than 10 years
        CEO Approval
        Business Outlook


        Good benefits, decent compensation package, lots of opportunity to move around the company and learn a lot. Travel opportunities if you want to see the world. Strategy is right to help company grow, but they are still figuring out execution.


        Lots of layoffs and re-orgs. The company is going through a lot of change. The entire leadership team has turned over and are looking for fresh new ideas and talent to help move the company forward. They have moved to a hybrid model, so mandatory 3 days a week minimum in the office, more if you are an exec. Get ready to work long hours, weekends. There are no boundaries.

      2. Join the Western Union team
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      Viewing 1 - 10 of 2,190 Reviews

      Western Union Reviews FAQs

      Western Union has an overall rating of 3.7 out of 5, based on over 2,667 reviews left anonymously by employees. 68% of employees would recommend working at Western Union to a friend and 54% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has decreased by -4% over the last 12 months.

      68% of Western Union employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Western Union 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Western Union to be culture, career development, benefits and the cons to be workplace, senior leadership, management.

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      1 Comment

      Glassdoor has 2,667 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.