Western Union Reviews | Glassdoor

Western Union Reviews

Updated October 6, 2017
179 reviews

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4.0
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Western Union President, CEO and Director Hikmet Ersek
Hikmet Ersek
89 Ratings

179 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Englewood, CO
    Current Employee - Supervisor in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Union full-time (More than 3 years)

    Pros

    Work-life balance is great. Salaries are extremely fair.

    Cons

    Office is moving so commutes will be worse. Lots and lots of meetings.

    Advice to Management

    N/A

    Western Union Response

    Oct 12, 2017 – Senior Marketing Specialist

    Thank you for sharing feedback on your WU experience! We are happy you have a great work/life balance with fair pay! We know that relocating will be challenging for some. We hope that there will be... More


  2. "VP Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Western Union full-time

    Pros

    Very good company to work for. stable and structured

    Cons

    Distributed globally and hard to span time zones

    Western Union Response

    Oct 12, 2017 – Senior Marketing Specialist

    Thank you for sharing your WU experience with us! Being a global company we strive to work across all time zones. Although a challenge at times, it is fulfilling to have such diverse perspectives... More

  3. "Web Development Manager leading WU International expansion projects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Development Manager in San Francisco, CA
    Current Employee - Web Development Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Union full-time (Less than a year)

    Pros

    Employee friendly, Young Digital Team, Flexible working hours, 16 hrs PTO per month, good medical benefits, OK support systems, overall good experience

    Cons

    Traditional HR systems, traditional processes, ambiguity on expansion plans, dependency on external vendors to run critical business applications and support systems

    Western Union Response

    Oct 12, 2017 – Senior Marketing Specialist

    Wow, it sounds like you are having a great WU experience! Thank you for the feedback. You have some specific cons that we would like to know more about in hopes to improve while you are here! We... More


  4. "AML Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Western Union full-time (More than a year)

    Pros

    Decent pay, benefits and bonus.

    Cons

    Company doesn't recognize good employees.

    Advice to Management

    Recognize good talent when its right in front of you.

    Western Union Response

    Oct 12, 2017 – Senior Marketing Specialist

    Thank you for sharing pros and cons on your WU experience. We hope that you are making use of our peer-to-peer recognition program and we welcome additional feedback on how managers can better... More


  5. "Senior Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior in Englewood, CO
    Current Employee - Senior in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Union full-time (More than 3 years)

    Pros

    PTO, 401k, and company culture

    Cons

    pay seems low compared to market

    Western Union Response

    Oct 12, 2017 – Senior Marketing Specialist

    We appreciate your feedback! WU tries to stay competitive in all areas. For example: pay structures are reviewed on an annual basis, and are revised/adjusted where appropriate, to reflect market... More


  6. Helpful (2)

    "Good benefits"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great company great brand

    Cons

    Too much of management

    Western Union Response

    Jul 28, 2017 – Manager, Community Engagement

    Thanks for your feedback! We would like to get more information about the con you shared. Please email us: careers@westernunion.com.


  7. "Sr Director Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Union full-time

    Pros

    Pursue digital strategy to complement brick and mortar

    Cons

    Too slow to adapt to new changes

    Western Union Response

    Jul 31, 2017 – Manager, Community Engagement

    Thanks for your feedback! We're excited about our digital transformation and we continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of... More

  8. "Global Organization with Good People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Englewood, CO
    Current Employee - Manager in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Union full-time (More than 5 years)

    Pros

    Western Union is a truly global organization. On a day to day basis, I interact with other individuals across the globe, from Lithuania to Costa Rica to Singapore.

    People who work here really believe in the vision to move money for better and really want to make this place a better place to work.

    In the groups I have worked with and worked in, there is great work life balance. Most leaders understand that you work to live, not necessarily live to work. However, don't get me wrong, people work really hard here and the culture aligns to this closely.

    Cons

    There is a lot of change here. To be successful and happy, you have to have to be able to go with the flow and embrace change.

    Advice to Management

    Keep doing what you are doing and utilize those around you and the tools you are offered to understand what employees at all levels are thinking and experiencing.

    Western Union Response

    Jul 26, 2017 – Manager, Community Engagement

    Thank you for sharing your feedback. We also love how global Western Union is and WU employees are amazing! We're happy to hear work/life balance is great among groups you have worked with and we... More


  9. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Western Union full-time

    Pros

    Great work life balance.
    Great people to work with.

    Cons

    At times people can act immature and unprofessional.
    Politics.

    Advice to Management

    Be more professional.

    Western Union Response

    Jun 8, 2017 – Manager, Community Engagement

    Thanks for your feedback. We are concerned about the "cons" you noted and we would like to address them. Please contact us: careers@westernunion.com. Thanks for your time.


  10. "Adobe Experience Manager Developer"

    StarStarStarStarStar
    Former Contractor - Anonymous Contractor in San Francisco, CA
    Former Contractor - Anonymous Contractor in San Francisco, CA
    Recommends
    Approves of CEO

    I worked at Western Union as a contractor

    Pros

    It is a good place to work.

    Cons

    There are no downsides to this office.


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