Western Union Reviews | Glassdoor

Western Union Reviews

Updated July 19, 2017
633 reviews

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633 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "Data Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Englewood, CO
    Current Employee - Data Analyst in Englewood, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Western Union (Less than a year)

    Pros

    Life balance, culture, location and experience.

    Cons

    Low wage, organisation, management, HR.

    Western Union Response

    Feb 17, 2017 – Manager, Community Engagement

    Thank you for your review, and we're glad you are enjoying your work. We would love to learn more specifics regarding the "cons" you mentioned, so that we can make improvements where applicable, or... More


  2. "Good global mindset, but very matrixed organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Western Union full-time (More than 3 years)

    Pros

    One of the few SF Bay Area companies that really has a global mindset instead of a San Francisco one. The employee mindset reflects that. Committed to helping people get funds in places where no one else can reach.

    Cons

    While the SF team has a more modern mindset, the rest of the company tends to be more dusty and it bogs down innovation and speed. Very matrixed organization where it takes a lot of people to move a little, thus things get political. Tech platform getting better but hard to move fast.

    Advice to Management

    Need to figure out who owns what so people's efforts can be put to good use. San Francisco office seems to be feeling left out lately.

    Western Union Response

    Jun 16, 2017 – Manager, Community Engagement

    Thanks for sharing your feedback. We noticed that you are now a former employee but hope you can still share more details about the "cons" you noted. As a global company, we care about all of our... More

  3. "EFCP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior AML Analyst in Aurora, CO
    Former Employee - Senior AML Analyst in Aurora, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Western Union (More than 3 years)

    Pros

    Flexible work schedule; casual attire

    Cons

    Lack of team work, with most people focused on their own individual accomplishments

    Advice to Management

    None

    Western Union Response

    Jun 16, 2017 – Manager, Community Engagement

    Thanks for sharing your feedback. We encourage many WU teams to work together so that our purpose of moving money for better could, in turn, move money for a better world. We noticed you are a former... More


  4. "risk analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Risk Analyst in San Francisco, CA
    Former Employee - Senior Risk Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good office environment
    people are very nice
    reasonable workload
    great location
    free food snacks

    Cons

    teams are not fully aligned
    engineering not very good

    Western Union Response

    Jun 16, 2017 – Manager, Community Engagement

    Thanks for sharing all of the "pros" you called out! Regarding the "cons" -- Western Union is rapidly expanding its digital offerings globally, and although organizational structure and/or teams may... More


  5. "Noc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT NOC Engineer in Forum, AR
    Former Employee - IT NOC Engineer in Forum, AR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. Great culture and people the directors and BPs are great

    Cons

    None I have nothing negative to Sat about this company

    Advice to Management

    None

    Western Union Response

    Dec 7, 2016 – Manager, Community Engagement

    Great review, thanks for sharing! We love the pros you call out.


  6. "Senior Compliance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Senior Analyst in Englewood, CO
    Current Employee - Compliance Senior Analyst in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Union full-time (More than 3 years)

    Pros

    Best training, awesome array of cultures, best perks, great salaries, amazing CEO & President, great place to work

    Cons

    As with any company, leadership sometimes stray from the importance of teamwork and can become selfish. However, recently the light at the end of the tunnel got real big and leadership has now empowered and motivated heir teams to reach higher.

    Western Union Response

    Dec 7, 2016 – Manager, Community Engagement

    Thank you so much for sharing your review! We appreciate your honest feedback.


  7. Helpful (1)

    "Poor long range outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Englewood, CO
    Former Employee - Vice President in Englewood, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Western Union (More than a year)

    Pros

    Great salary and benefits for employees.

    Cons

    Poor fiscal management; uses layoffs as a means to control annual budget shortfalls.

    Western Union Response

    Jan 17, 2017 – Manager, Community Engagement

    Thank you for sharing your feedback. We agree that WU has a lot to offer from a Rewards perspective. We are also very excited about the digital evolution of our business. As WU continues to focus on... More

  8. Helpful (1)

    "It's Good but a lot needs to be improved"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AML Compliance Associate in San Jose, CA
    Current Employee - AML Compliance Associate in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Western Union full-time (More than a year)

    Pros

    Good environment, pay is not that bad, good asociación solidarista, cafeteria is not that expensive, momentum is in front of it with a lot of different restaurants

    Cons

    Not 100% off it depends of the department, hard to get higher positions, software could be better, more friendly user

    Western Union Response

    Jun 16, 2017 – Manager, Community Engagement

    Hello and thank you for sharing your feedback! We'd like to address the "cons" you shared and get more details about your experiences. Please email us: careers@westernunion.com. Thanks for your time.... More


  9. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company support , strategy , tools , Industry Leader

    Cons

    No regional or National sales conventions

    Advice to Management

    VP 30 minutes call with account executives to understand the challenges and opportunities

    Western Union Response

    Jun 16, 2017 – Manager, Community Engagement

    Great feedback! Thank you for sharing.


  10. Helpful (3)

    "Reporting Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk& Reporting Analyst in Highlands Ranch, CO
    Former Employee - Risk& Reporting Analyst in Highlands Ranch, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Western Union full-time (More than a year)

    Pros

    Big company, great amenities, benefits, training, and the campus was awesome.

    Cons

    Very silo focused department structure. Management didn't like new ideas and only wanted to hear what they liked.

    Western Union Response

    Nov 21, 2016 – Manager, Community Engagement

    Thanks for sharing the “pros” of Western Union. We stand behind the WU purpose of “moving money for better,” helping people and businesses move money - to help grow economies and realize a better... More


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