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Western & Southern Life

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Western & Southern Life

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Western & Southern Life Reviews

Updated Nov 16, 2023

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Found 550 of over 562 reviews
3.5
56% Recommend to a Friend
Western & Southern Life Chairman, President, and CEO John F. Barrett
74% Approve of CEO

Found 550 of over 562 reviews

3.5
56%
Recommend to a Friend
74%
Approve of CEO
Western & Southern Life Chairman, President, and CEO John F. Barrett
John F. Barrett
281 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Benefits are great and are one of the best in Cincinatti area(in 49 reviews)
  • "Good training (when done right)(in 32 reviews)
  • "Good people to work with(in 17 reviews)
  • "Benefits are very with Pension and 401K(in 16 reviews)
  • "Good training program for new hires.(in 15 reviews)
Cons
  • "Huge turnover and management gets promoted way to quickly.(in 32 reviews)
  • "Some managers have too much time for you and will text or phone you too often just to see what you're doing.(in 23 reviews)
  • "The company only pays you 10% of the commission that they say you 'earn' and there is no base salary.(in 20 reviews)
  • "Commission only can be tough for newcomers(in 17 reviews)
  • "The pay is good but a higher pay to start out would help out a lot.(in 12 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Western & Southern Life and is not affected by filters.

    1. 5.0
      FEATURED REVIEW
      Jun 1, 2023
      Accounts Receivable Analyst
      Former Employee, more than 3 years
      Cape Girardeau, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing leadership, room for growth within the company, great benefits

      Cons

      The workload was at times overwhelming

      1. 5.0
        Sep 30, 2023
        Registered Representative
        Current Employee, less than 1 year
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Keep in mind that every office and district may be different from mine My biggest pro to W&S is that the value of hard work does pay in this company. This is a place that truly holds the values of old businesses that our grandparents worked for. They are a company that strives on legacy and long tenures, celebrating it on a yearly basis and providing pay that supports it. Able to build your own schedule overtime, with possibility of working mostly from home. Ability to earn well over 6 figures Great benefits, bonuses, and is one of few Fortune 500 companies to offer a pension Tenured employees look to improve new sales reps as it benefits the whole office 3 Weeks of Vacation starting day one with additional added with tenure. Tons of free training and material related to the industry costing thousands of dollars While the company is focused on making an earning, it is a business that is also focused on helping others, and can be very fulfilling Has one of the highest commissions of any agency in its field Very inclusive of all genders and races Does not support pushy sales tactics and provides quality products with reasonable rates in most cases From my experience, only true hardworking professionals, those dedicated to helping others, or dedicated to making a very comfortable living make it in this company.

        Cons

        Starting salary is $615 a week and decreases at 6 months. Then again every 3 months for a two year period. According to new hiring incentives, if commission goals are not met, reps are let go. This may be a way of letting go of bad apples, and active reps putting in effort may still be able to continue. Salary will be lost however. You must pay for and pass your state life & health insurance exams before starting. Expensive study material is provided by the company at no cost. You are required to study for your Securities Intro Exam, Series 6 & 63 while having to make “launch appointments” with family and friends, approach businesses, and do lunch & learns with said businesses. To put plainly, the lunches are hard to set up as they are not interesting and are a requirement to reach incentives. All this means studying will be done on personal time. To make good business, you will be working all times of the day. You work around client schedules, they do not work around yours. This is the expectation and reality until you are established. You will sacrifice time with family and friends to find your footing in the business, if not permanently Most company training is based on old school sales approaches and stiff, unnatural scripts that don’t work well with most younger people. You will have to develop your own style. While welcome in my office, may not be in others. While I personally handled this well, it is a commitment many are not open to making or just unable to do. With under a year of being with the company, I’ve seen many fail to pass their state exams, denied the job due to poor credit and others unable to pass their SIE (which is a difficult test), which will also cause the loss of salary. The only con that personally effected me is that unless you have a very large network of friends, family, former coworkers, community members, old classmates and so on, you’ll be relying on cold prospecting. In the past, it was a hiring requirement that you were able to list 200 contacts to start your prospecting from. Keep in mind some companies still require this. W&S has basically no training or advice on building a practice this way. Luckily I have managers and colleagues helping me feel out the process, but I can’t guarantee that at other offices. Also the company laptop they give you is nearly a decade old and slow as crap.

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        1. 3.0
          Jul 3, 2023
          Financial Representative
          Former Employee, less than 1 year
          Dayton, OH
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Came into the position fresh from college, and was excited to finally be given an opportunity to step foot into the professional world. Environment was welcoming initially ,and management was generally interested in trying to help when you first come in. Pros: -Co-workers made experience worthwhile. -Served as a good launch pad for professional work. -Flexible schedule.

          Cons

          Unfortunately, as time passes, the push to get registered harmed the experience, and slowly but surely management sours on those who are not registered, unless you were top sellers. It was also encouraged to "lose sleep if you aren't making sales" by upper management, and harmed my personal view on myself and my ability to work. Cons: -Salary goes away after a few months if you do not become registered (and is gone fully after a few years). -PTO comes from a fund, not a general paid time, so may have a day off with no pay whatsoever. -Weekend call sessions that are unpaid if you do not get a sale that day. -Favoritism from management can begin to quickly form, and if you're not it, you'll claw for survival, and may even have them talk about you to co-workers in a not positive light. -If you aren't a favorite, you'll be discouraged from helping coworkers, albeit subtly.

          2
          1. 4.0
            Nov 11, 2023
            Customer Service Representative
            Current Employee, more than 1 year
            Cincinnati, OH
            Recommend
            CEO Approval
            Business Outlook

            Pros

            My manager is fantastic. I felt welcome in my interview, and I felt welcome on my first day, and I always feel supported and appreciated.

            Cons

            I feel that the training made me be set up to fail every day. I learned something that contradicted what I was trained on or something that I should have been trained on. There’s a lot of misinformation

            1. 2.0
              Nov 16, 2023
              Financial Representative
              Current Employee, less than 1 year
              Cincinnati, OH
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Training, good coworkers, and events

              Cons

              Pay, poor leadership, burnout, high turnover rate

              1. 5.0
                Nov 13, 2023
                IT Manager
                Current Employee
                Cincinnati, OH
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Benefits, Culture, cafeteria, location, pay

                Cons

                No option for hybrid work/life balance

                1. 3.0
                  May 26, 2023
                  Financial Representative
                  Current Employee, more than 1 year
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Best benefits package that I have ever had and this coming from working in healthcare before I switched careers. The managers in the office are very supportive in terms of making sure you hit your goals and guiding you along the way.

                  Cons

                  Upper management located in Ohio basically and how they don't like negative comments about their products not working correctly. The underwriters are EXTREMELY conservative and will rate everyone they can or deny them but yet these people get covered elsewhere for half the cost. The compensation is not the greatest and you have to fight tooth and nail to make sure they are paying your commission correctly instead of whatever they want to pay and if you dispute it, they pretty much laugh in your face. They really push you to get fully registered within the 1st year even though the exams are difficult and still want you to hit their incentives at the same time.

                  3
                  1. 1.0
                    Oct 25, 2023
                    Financial Representative
                    Current Employee, more than 1 year
                    Independence, OH
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    liked people there and they were nice

                    Cons

                    not training to really launch ur career

                    1. 4.0
                      Aug 30, 2023
                      Financial Representative
                      Former Employee, more than 3 years
                      Charlotte, NC
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Supportive offsite colleagues, good marketing support to prospect new clients, provide a book of business

                      Cons

                      Did not like the medical insurance plan, aggressive sales tactics are encouraged, declining base pay for first 2 years if sales goals are met.

                      1. 3.0
                        Jun 16, 2023
                        Registered Representative
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Paid training, continued base pay graduated down for up to 2 years so long as you reach sales goals . This is helpful while you are building your book of business.

                        Cons

                        Management team pushes you, instead of assisting and encouraging you. You are given lists of existing customers to contact behind other agents who have worked these clients in front of you. You are pushed to sell to your friends and family ‘natural market’ . Management is not very helpful with answers and solutions and is largely inexperienced,

                        2
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                      Western & Southern Life Reviews FAQs

                      Western & Southern Life has an overall rating of 3.5 out of 5, based on over 562 reviews left anonymously by employees. 56% of employees would recommend working at Western & Southern Life to a friend and 47% have a positive outlook for the business. This rating has improved by 8% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Western & Southern Life employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Western & Southern Life. This rating has decreased by -4% over the last 12 months.

                      56% of Western & Southern Life employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Western & Southern Life 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Western & Southern Life to be management, career development, benefits and the cons to be senior leadership, culture.

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      VP of Sales/director of Business Development

                      During the first screening interview I have been asked at times about my job search status and if I am talking to others. While this is probably a question they have no right to ask, I wonder if there is a right or wrong answer. If I say I am interviewing with 2-3 companies, they may feel it is not worth the extra effort to continue the discussion. If I say I am not actively interviewing, it may be a negative sign. Any idea about where they are coming from? (WFH & free agent for a while)

                      1
                      1 Comment

                      Recruiting Coordinator

                      Hello! I have two interviews, one tomorrow & another one on Friday. I'm preparing cause I feel that I'm not very good at them & I hate that. So, I'm researching, taking notes & praying a whole lot lol! Is it okay to refer to notes during an interview? Should I ask interviewer if it's okay? I wanna do my best & feel it'll help some ... a little more confidence I guess!

                      7
                      3 Comments

                      Arizona State University

                      Can someone provide insights into what to expect during a DevOps internship interview?

                      1
                      0 Comments

                      Glassdoor has 562 Western & Southern Life reviews submitted anonymously by Western & Southern Life employees. Read employee reviews and ratings on Glassdoor to decide if Western & Southern Life is right for you.