Found 550 of over 562 reviews
- Most Recent
- Highest Rating
- Lowest Rating
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Huge turnover and management gets promoted way to quickly." (in 32 reviews)
- "Some managers have too much time for you and will text or phone you too often just to see what you're doing." (in 23 reviews)
- "The company only pays you 10% of the commission that they say you 'earn' and there is no base salary." (in 20 reviews)
- "Commission only can be tough for newcomers" (in 17 reviews)
- "The pay is good but a higher pay to start out would help out a lot." (in 12 reviews)
Ratings by Demographics
This rating reflects the overall rating of Western & Southern Life and is not affected by filters.
- 5.0FEATURED REVIEWJun 1, 2023Accounts Receivable AnalystFormer Employee, more than 3 yearsCape Girardeau, MO
Amazing leadership, room for growth within the company, great benefits
The workload was at times overwhelming
- 5.0Sep 30, 2023Registered RepresentativeCurrent Employee, less than 1 year
Keep in mind that every office and district may be different from mine My biggest pro to W&S is that the value of hard work does pay in this company. This is a place that truly holds the values of old businesses that our grandparents worked for. They are a company that strives on legacy and long tenures, celebrating it on a yearly basis and providing pay that supports it. Able to build your own schedule overtime, with possibility of working mostly from home. Ability to earn well over 6 figures Great benefits, bonuses, and is one of few Fortune 500 companies to offer a pension Tenured employees look to improve new sales reps as it benefits the whole office 3 Weeks of Vacation starting day one with additional added with tenure. Tons of free training and material related to the industry costing thousands of dollars While the company is focused on making an earning, it is a business that is also focused on helping others, and can be very fulfilling Has one of the highest commissions of any agency in its field Very inclusive of all genders and races Does not support pushy sales tactics and provides quality products with reasonable rates in most cases From my experience, only true hardworking professionals, those dedicated to helping others, or dedicated to making a very comfortable living make it in this company.
Starting salary is $615 a week and decreases at 6 months. Then again every 3 months for a two year period. According to new hiring incentives, if commission goals are not met, reps are let go. This may be a way of letting go of bad apples, and active reps putting in effort may still be able to continue. Salary will be lost however. You must pay for and pass your state life & health insurance exams before starting. Expensive study material is provided by the company at no cost. You are required to study for your Securities Intro Exam, Series 6 & 63 while having to make “launch appointments” with family and friends, approach businesses, and do lunch & learns with said businesses. To put plainly, the lunches are hard to set up as they are not interesting and are a requirement to reach incentives. All this means studying will be done on personal time. To make good business, you will be working all times of the day. You work around client schedules, they do not work around yours. This is the expectation and reality until you are established. You will sacrifice time with family and friends to find your footing in the business, if not permanently Most company training is based on old school sales approaches and stiff, unnatural scripts that don’t work well with most younger people. You will have to develop your own style. While welcome in my office, may not be in others. While I personally handled this well, it is a commitment many are not open to making or just unable to do. With under a year of being with the company, I’ve seen many fail to pass their state exams, denied the job due to poor credit and others unable to pass their SIE (which is a difficult test), which will also cause the loss of salary. The only con that personally effected me is that unless you have a very large network of friends, family, former coworkers, community members, old classmates and so on, you’ll be relying on cold prospecting. In the past, it was a hiring requirement that you were able to list 200 contacts to start your prospecting from. Keep in mind some companies still require this. W&S has basically no training or advice on building a practice this way. Luckily I have managers and colleagues helping me feel out the process, but I can’t guarantee that at other offices. Also the company laptop they give you is nearly a decade old and slow as crap.
- 3.0Jul 3, 2023Financial RepresentativeFormer Employee, less than 1 yearDayton, OH
Came into the position fresh from college, and was excited to finally be given an opportunity to step foot into the professional world. Environment was welcoming initially ,and management was generally interested in trying to help when you first come in. Pros: -Co-workers made experience worthwhile. -Served as a good launch pad for professional work. -Flexible schedule.
Unfortunately, as time passes, the push to get registered harmed the experience, and slowly but surely management sours on those who are not registered, unless you were top sellers. It was also encouraged to "lose sleep if you aren't making sales" by upper management, and harmed my personal view on myself and my ability to work. Cons: -Salary goes away after a few months if you do not become registered (and is gone fully after a few years). -PTO comes from a fund, not a general paid time, so may have a day off with no pay whatsoever. -Weekend call sessions that are unpaid if you do not get a sale that day. -Favoritism from management can begin to quickly form, and if you're not it, you'll claw for survival, and may even have them talk about you to co-workers in a not positive light. -If you aren't a favorite, you'll be discouraged from helping coworkers, albeit subtly.2
- 4.0Nov 11, 2023Customer Service RepresentativeCurrent Employee, more than 1 yearCincinnati, OH
My manager is fantastic. I felt welcome in my interview, and I felt welcome on my first day, and I always feel supported and appreciated.
I feel that the training made me be set up to fail every day. I learned something that contradicted what I was trained on or something that I should have been trained on. There’s a lot of misinformation
- 2.0Nov 16, 2023Financial RepresentativeCurrent Employee, less than 1 yearCincinnati, OH
Training, good coworkers, and events
Pay, poor leadership, burnout, high turnover rate
- 3.0May 26, 2023Financial RepresentativeCurrent Employee, more than 1 year
Best benefits package that I have ever had and this coming from working in healthcare before I switched careers. The managers in the office are very supportive in terms of making sure you hit your goals and guiding you along the way.
Upper management located in Ohio basically and how they don't like negative comments about their products not working correctly. The underwriters are EXTREMELY conservative and will rate everyone they can or deny them but yet these people get covered elsewhere for half the cost. The compensation is not the greatest and you have to fight tooth and nail to make sure they are paying your commission correctly instead of whatever they want to pay and if you dispute it, they pretty much laugh in your face. They really push you to get fully registered within the 1st year even though the exams are difficult and still want you to hit their incentives at the same time.3
- 4.0Aug 30, 2023Financial RepresentativeFormer Employee, more than 3 yearsCharlotte, NC
Supportive offsite colleagues, good marketing support to prospect new clients, provide a book of business
Did not like the medical insurance plan, aggressive sales tactics are encouraged, declining base pay for first 2 years if sales goals are met.
- 3.0Jun 16, 2023Registered RepresentativeCurrent Employee
Paid training, continued base pay graduated down for up to 2 years so long as you reach sales goals . This is helpful while you are building your book of business.
Management team pushes you, instead of assisting and encouraging you. You are given lists of existing customers to contact behind other agents who have worked these clients in front of you. You are pushed to sell to your friends and family ‘natural market’ . Management is not very helpful with answers and solutions and is largely inexperienced,2
Western & Southern Life Reviews FAQs
Western & Southern Life has an overall rating of 3.5 out of 5, based on over 562 reviews left anonymously by employees. 56% of employees would recommend working at Western & Southern Life to a friend and 47% have a positive outlook for the business. This rating has improved by 8% over the last 12 months.
56% of Western & Southern Life employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Western & Southern Life 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.